Harbor Auto Used Parts

Vu Phan

★★★★★

3 years ago

Ordered wheel hub from them and it arrived quickly. Item was exactly as described and didn't look bent or damaged. I got the wheel mounted today and using it for spare so won't know for sure how it will feel on the car but they guarantee that it is not bent so I trust them.

Ethan Spence

★★★★★

4 years ago

Ordered a part over the phone and ended up having an issue with my credit card and they had to call me back to sort it out. Everything ended up getting solved. Lisa was very nice and even called me back to give me tracking information since the shipping department would be closed the next day. Will update if part is defective but customer service has been 5/5 so far.

Rhylie Hodnett

★☆☆☆☆

2 years ago

I was sold the wrong part. I called to tell the individual who sold it to me. instead of coming to the phone and speaking with me he had another co worker tell me that if one comes in that they will let me know. Didn't take my name or number. Being my first and last experience with them I didn't know that you have to pay before you see the item. Because of this I'm stuck with a part I can't use and out $100! I called to speak with the same individual the next day and got the run around. He stepped out,be back at 2:15, then in same phone call another worker tells me he's out sick! When I asked why I wasn't told that in the first place the response was " I'm not him and I have other calls to take" and hung up. They have been in business supposedly a long time but treating customers the way I was treated ,I can't see how. Never again! Spare yourself the aggravation.

Gabby Ramos

★☆☆☆☆

a year ago

DO NOT EVEN GO HERE!! Worst experience, waste of money and time. We got a part for my car and asked for a specific year ,came home realized they gave me the wrong year which would not work on my car. I called them and let them know they gave me the wrong year for this part and the employee starts screaming saying im a liar , scum & a loser. He said he will not do a refund only give me credit and yet they dont have the part i needed. So waste of money , waste of an hour drive there and incredibly rude and ignorant. Save your time and your money go somewhere else. Place is TRASH!

Leeroy Jenkins

★☆☆☆☆

2 years ago

I bought a rear seat based on the photos they sent me that showed near perfect condition with it being clean and free of any major cosmetic flaws. The actual condition of the seat looked nothing like the photos. It has some significant cosmetic flaws and looks like it was sitting out exposed to the elements for years. Unfortunately they make you pay before you even see the part, so I was stuck with it. I took a chance and it did not pay off.

Faruk Çevik

★☆☆☆☆

2 years ago

they are an actually junk yard all they sell is junk. Don’t buy from them, we buy from junk yards all the time and this is the worse of all. I bought products from here twice, it was completely disappointing. Firstly, I bought a seat and the seat was very dirty, so I wanted to return it, but they deducted 35% of the money and gave my money as a credit. Then I bought a screen to use that credit and it was not working either. As you can see, this is a place that is completely disappointing and based on defrauding people. If you read the comments, you will understand.

Seth Harris

★☆☆☆☆

a year ago

The guys at this place go out of their way to be jerks. They charge three times the amount of other places and then an extra fee to remove the part. Then when I asked if they make sure the part number was correct, they hung up on me. I’ve never met a place with more attitude that sells used car parts. You’d think that they were wrapped in gold.

Don Cosgrave

★★★★★

2 months ago

Great service, quick delivery, part as described, great price.

A N

★☆☆☆☆

2 years ago

Ordered a fuse box for Volvo, the part was physically damaged and was never mentioned, also had water damage/corrosion (the same problem as my part) and they claimed it was tested, which was a lie. Wasted a lot of my time.

Kevin Schrage

★☆☆☆☆

6 months ago

Part was listed online for $120. I called to verify it was there and they said “I can’t sell it to you for that.” Showed up to buy the now $220 part. They decided they were cash only that day right as I was about to put my card in the reader on the counter.

Carlo’s Channel

★☆☆☆☆

6 months ago

Customer service is a joke. They want you to pay for the part (a bumper) first without them sending you pictures of the part. So if the bumper has any dents, then there’s no way of finding out but you’ve already paid for it. 0/5 stars.

Exploit Businesses

★☆☆☆☆

3 months ago

Sorry, You don't get to do that to People, You Say a quote on the phone and change the Price on Arrival after a hour drive, That's okay I disputed the charges, I paid you with a gift card , Good Luck!

Paul Potvin

★☆☆☆☆

8 months ago

What a lazy yard. Their inventory showed they had an exhaust manifold I needed for sale. when asked if they had it in stock 'oh for 30 dollars it's not worth my time to go look for it'. . Ok Then why did you list it? He did say 45 extra would make it worth it. Sure. I wish I got paid 45 to walk through a shed. Not my fault your inventory system is lousy. I'll add this to all the other negative reviews. Go where your money is valued.. not here.

Laura Raineault

★☆☆☆☆

8 months ago

Giving one star is even too much. They deserve zero. I spoke to somebody named Jim and he said he had the part I needed and then sent me the wrong part. He told me to send a picture to another number and they will check it out. They replied and said they made a mistake and sent me the wrong part and they'll send the right one out. When it came in, once again it was not the right part I needed. I called back after 2 unswered messages. When I ordered the part I gave them the part number the dealership gave me. This guy Jim argued with me about my mechanic not putting it in. I paid $185 for this piece of junk that doesn't fit my daughter's car. I'm going to call the better Business bureau. This guy had a big attitude. All buyers be ware look someplace else because this place cannot be trusted.

PhantomRepeaters

★☆☆☆☆

3 months ago

Worse place in the world to buy used auto parts and the people who work there and own the business are terrible also. Go anywhere for used parts other than Harbor!!!! You have been warned. I am not alone. These reviews are terrible.

B_RadP

★★★★★

a month ago

Great people to deal with. Quick responses, fair prices, fast shipping. Can't ask for much more. Thank you to Jim, especially for always being a huge help Brad- Camaro Heaven/Drew Auto Parts, Tilton NH

Scott Whinna

★☆☆☆☆

2 months ago

I needed a trunk latch and they wanted more money for the latch itself than the whole trunk itself, so I drove an hour there to just buy the whole trunk that I didn’t want but conceded to the situation. Big hoss demanded I “pay him first” and wouldn’t let me look at the trunk to verify condition or if it was the correct trunk first. I pay him cause have no choice as he was quite serious about their policies. I go and wait outside as instructed. A half hour later they come out with wrong trunk, I say “this is the wrong trunk and won’t work”, then he tries to show me some VIN number on a piece of paper to confirm his position that it is the right part and as far as he’s concerned “it’s mine now” “ no refunds” As It’s clearly not the correct trunk for the year of the car we discussed far too long in first place, I was forced to call the cops to get a refund. If you’re looking for a journey into the twilight zone, you found the place!