About Business
Pride Chevrolet Service brings expert Car Repair solutions to the local community in Lynn, MA, Lynn. From Auto repair shop, Auto parts store, Auto tune up service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Lynn, MA appreciate their attention to detail, leading to a consistent 4.7/5 rating from 240 reviewers. By focusing on the specific requirements of the Lynn, MA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Lynn, MA and beyond.
Google Reviews
Andres Ruiz
★
☆☆☆☆
2 years ago
Dropped off the vehicle at the service, one week later I have not received a call or an update in regards to the truck, I called 4 times to get an update and everyone I spoke to made false promises about someone getting back to me in regards to what’s being done to the truck. Two weeks went by and I still couldn’t get an update or a call back. I decided to show up and pick up my truck, the service guy was more concentrated on his phone than helping customers, when he made eye contact with me he asked what I need, I told him I needed to pick up my car, and when I told him the whole issue with the truck and what had happened in the two weeks, he just handed out my keys and walked away, no paperwork, no update, and no solution to my truck. This is the demise of a business where the employees get to treat a client however they want, lack of respect and professionalism. I wouldn’t advise anyone to go there for service unless they’re buying a new car, which is when they smile and treat you like a king. See you later pride Chevrolet.
Randy Todd
★★★★★
3 years ago
My truck had an oil issue that prompted me to pull over. I had the truck towed to Pride with no issues and they began the diagnostics to the truck. Within a few days I was informed my engine oil, coolant lines ruptured, causing the oil to exit the engine. They then took it upon yourself to do a full engine inspection. Thankfully they did because they came to the conclusion that my engine has seized. Luckily they were able to locate the motor to my truck and have it shipped next day so they can begin work replacing it. Even before that they reached out to me and offered me a loaner due to the time my truck was in the shop. Shop. In conclusion, I had nothing but a great experience with the service department and the customer service department. They treated me as a valued customer and not just a number. Letizia was awesome with communication and follow ups even wished me a happy birthday the day of. I have nothing but good things to say about Pride Chevy.
Patricia Fernandes
★★★★★
2 years ago
I had a very good experience for my first time there. I was very scared that it would cost a whole bunch of money with the prices today I was petrified, but little did I know it was affordable. I got my car fixed they even use a coupon which I was very grateful for and I would happily bring my car back there. Thank you I had a great experience.
Kerri Luongo-O'Brien
★★★★★
3 years ago
I took my car to replace my Sirius radio antenna and an oil change. I also needed a new rim on my tire. Letizia was my service agent. She was extremely knowledgeable and very helpful. She kept updating me on the status of my vehicle. I ended up needing more work and she took care of a loaner car for me so I didn’t have to wait any longer. Letizia made sure I knew everything that was going on and how long my car would be in service. I can’t recommend Letizia enough. She is so professional and extremely knowledgeable and experienced at her job. If you need service I highly recommend going to Pride and see Letizia as your service agent. 5 out of 5 stars for sure.
Square Helix
★★★★
☆
2 years ago
Was able to schedule an oil change within 24 hrs. The dealer is very efficient with everything organized by text msg. Took 2 hrs & 15 min to get everything done, about an hour longer than expected. Waiting lounge is fine, a little on the small side, no food or drink. No car wash (they do that in California)
Nancy Stilwell
★★★★★
2 years ago
Thomas and his staff were amazing. He was extremely helpful in navigating the insurance claim. My car was professionally repaired and it is perfect! I highly recommend using Pride Chevrolet auto body in Lynn!
Beth Gerrin
★★★★★
2 years ago
Amazing experience, excellent service, excellent customer service, recommend 1000% , the customer service is always good , very honest, fast and professional, I will never come back to Honda in my life because PRIDE Chevrolet you can really feel the difference the make things easier for the customers and resolve my problem. They have a service advisor: Omar Martinez ; he speaks English and Spanish so friendly and professional, thanks so much Omar 😊.
Richard Casilli
★★★★★
2 years ago
Had an appointment for a check engine light issue. However, it went off and stayed off 5 days before my appointment. Pride has safety inspections there. Mine was due. They inspected it . It passed. Saved me lots of unnecessary diagnostic expenses. I have had great service here also in the past for much biggest repairs and that were done in timely fashion that was really important for a trip I had upcoming at time. They went extra mile for me
Greg Cocca
★★★★★
2 years ago
Omar Martinez took great care of me at Pride Chevy in Lynn. I had ongoing issues with my truck and had been to 4 different mechanics without resolution. Omar and his On-site mechanic Chris Clain clearly explained their diagnostic process, and diagnosed and fixed the issue. They even delivered the truck directly to my house after. I will definitely use them again and highly recommend them.
Deana Macdonald
★★★★★
3 years ago
I always have a pleasant experience at Pride Chevrolet. Miles and Letizia go above and beyond to make sure my experience is exceptional, and all my questions and concerns are answered and addressed before I go. I can’t stress enough how happy I am with my Chevy Equinox and the services they provide. They are the best in my book. Thank you again for always treating me so kind and for the exceptional service.
Kevin Hemmer
★
☆☆☆☆
a year ago
I made an appointment a week in advance to bring in my car for service. When I dropped it off on the morning of the scheduled day, I was told it should be ready by that afternoon. I hadn’t heard any status update by 4:30pm so I called. The receptionist said the service advisor would call me right back. I didn’t hear anything, so tried calling again a little after 5pm and got a recording saying they were closed. So after being told it would be ready that day, they closed for the day without following up with me. The next day was July 4th so I knew then I was out of a car for 2 more days. The morning of the 5th I called at about 8am and was told my car was next to go in. I told him I needed the car back that afternoon so please update me as soon as possible. I called back around 11am to check in and again was told by a receptionist that the service advisor would call right back. I never got a call. Tried calling 3 more times that day with the same result, even after complaining that nobody was calling me back. They told me they’d mark it as “urgent”. 5pm came again with no word. By this point my car has been there for 3 days and I had to pay hundreds of dollars to get an UberXL for my family for travel we had to do that night. The next day I still didn’t hear anything so at 9am I called again (they open at 7:30am). Again a receptionist said a service advisor would call me back. Didn’t hear anything for another hour so I just went in person to recover my vehicle because it had been impossible to reach a human being at the service shop for over 24 hours. Incredibly, at 10am (26 hours after I was told my car was next to go in the shop) I was told again by the same person that my car hadn’t been looked at yet and it was next to go in. So my vehicle was there into a 4th day and was never looked at. I asked to speak to a manager but there was none on site. I have been getting service at Pride for nearly a decade, but never again. This was a total nightmare. The dishonesty and lack of any concern for a loyal customer was unbelievable.
Joseph Tardiff
★★★★★
Edited 2 years ago
Dropped my truck off for service last week Myles and Letizia were great! Awesome customer service always giving updates on what was going on and very responsive to any questions or help I needed. Highly recommend, great team that gets the job done correctly and in a timely manner! Thank you!
Rick Starbard
★★★★★
7 months ago
Always great for our own vehicles and our customer vehicles when we need to send out for service.
Lorenzo Recupero
★★★★★
2 years ago
Pride Chevy Service Advisor, Omar, is the utmost professional. His level of communication and professionalism boosted my overall experience when my car was recently in for servicing. Throughout the repair process, Omar made sure to keep me fully informed. His knowledge of the work being done is also top tier. I was worry free throughout with his help. Thank you, Omar!
Linda Willyard
★★★★★
2 years ago
I brought my car in for no heat, and it also needed a new battery. My car was taken in on time and completed the same day. I received a courtesy ride home and was then picked up when my car was done. The driver for the courtesy ride was very friendly. Was checked in by Letizia Who was very professional and kind? I would absolutely bring my car back in the future if it needed more repairs.
ted messemer
★★★
☆☆
2 years ago
I found Christopher professional and approachable and had a sense that he was knowledgeable and that his concern with my car was genuine. My only negative experience was waiting for updates w/o having to call. I waited 4 days before the diagnostic was done and any feedback given. I had the same experience. back in August of 2022.I will have the repairs done in November 2023 at pride service station.
Michael Cerchione
★★★★★
Edited 2 years ago
Omar and Mike went above and beyond to make sure I was satisfied, I really appreciate his effort.
Louanne Meola
★★★★★
11 months ago
First class experience Thank you 2018 Trax Thank you Michael for assisting me every step of the way Freddie you were definitely a great salesman
Hyacinth Louise Williams
★★★★★
4 months ago
The staff offered excellent service and I am pleased.Morgan gave me suggestions on what to do regarding the service my car needed. Thanks Morgan
Pedro Oliveira
★★★★★
2 years ago
I had a fantastic experience with Pride Chevrolet. They helped me navigate through the process of getting my transmission warranty to cover a new one. The team did an excellent job in replacing the transmission in my car and even installed sensors, which ultimately saved me a significant amount of money. It was truly the best Christmas present. I highly recommend Pride Chevrolet for their outstanding service and expertise.
