Google Reviews
Efdjuno Tando
★
☆☆☆☆
11 years ago
This is one of the busiest and probably the most professional looking Body Shop in the area. I was very impressed when I first came. Their estimate prices were not cheap compared to other shops in the area. However, being such a big company gave the piece of mind. I have raised a concern about them being able to repaint a bumper without replacing it. The guy Robert, said Harry's can replicate any type of paint even if it means grainy surface finish. Again, I trusted Robert because us their nice facility. The problem started after they received the car. The estimator (Robert) called me and wanted double the price as the original estimate. All of my concerns about having to replace the bumper during estimation process came true. He said that he needs to replace the bumper or the finish will be different than the original. I questioned his professionalism with his statement, and said "that is why it is called an estimate or a quote, not a contract". I told him that an estimate off by +/- 5% is acceptable, but not double the price. Having already wasted 1/2 a day bringing my car there, I had no choice but to go with his black mail. I think the worse a business can do is to charge double than what they estimated for after they are awarded a contract. Please beware of Harry's !!!
FILLUP331 philyphil
★★★★★
7 years ago
Best auto body shop I've dealt with, worked on my and my wife's car, they stand behind the work and have a great warranty, decent paint and body work, lines are almost factory and the paint is good , but what makes this place awesome is the service , from the friendly and totally on it ladies at the front desk, to Luis who handled our claim and really just got the ball rolling, or the tech who fixed a door lock that wasn't working on a new door in 2 minutes and then washed my car just because , I think his name was Ray . Also my car was done ahead of schedule, over 11k worth of repairs, finished 2 weeks earlier. And they even set us up with a rental car and have an enterprise upstairs.
Sara Gutierrez
★★★★★
6 years ago
The whole staff is wonderful. The valet walked me to where I needed to be. The receptionist is lovely. David and George took the time to listen to my concern and took care of everything. My car looks just how I thought it would couldn't be happier. Harry is a family man and a wonderful person. Everyone is treated with kindness and respect. They team does an awesome job repairing and painting. I am so happy with my car. Thank you!
scott blackburn
★★★★★
5 years ago
My claim was handled with no problems, very easy. Norik worked with my insurance, kept me posted throughout, the repair work looked fantastic, and was completed one day earlier than projected. I'd owned this car for two weeks before someone crunched my bumper, which totally sucked. But my experience at Harry's was a positive outcome.
Charlyn L.E.
★★★★★
3 years ago
Harry’s Auto Collision is the only auto body shop I trust in Los Angeles to take care of my SUV. The entire team at Harry’s Auto Collision will not only make sure that your vehicle looks exactly the way it was before your accident, they will take good care of you as a customer. I worked with David Gasparyan, and he is amazing! His customer service skills are the best. He made me feel like family and speaking with him made me feel like we were long time friends. I always felt that David had my best interest. He communicated everything with me, made me feel extremely comfortable, and went above and beyond to help me through my difficult time…even with the parts for my vehicle being on back order. This is my second time bringing a vehicle to Harry’s Auto Collision in 6 years, and both experiences have made my accidents less stressful and less difficult. I thank David and the entire team at Harry’s Auto Collision for everything. You have life long customers in me and my family. Sincerely, Charlyn
Dr. Sarah Schewitz
★★★★★
5 years ago
Harry has been great. He did bodywork on my car and also buffed it, detailed it, and steamed the engine. I’ve gotten multiple compliments from strangers about how good my car looks and asking me what year it is (it’s 10 yrs old). Shortly after that was done, my car was having some issues starting. I brought it to Harry and he checked the battery which was almost dead and changed it for me on the spot without an appointment. I was so grateful he was able to do it right away even though they were really busy because I knew my car wasn’t going to start for much longer.
aa avad
★★★★★
a year ago
I took my torn car to Harry’s auto collision center, picked it up today it look better than the original, no words can describe how happy I’m with their service. Top notch customer service friendly staff. Thank you all for making this lady happy.
Erettia Chatman
★
☆☆☆☆
2 years ago
I took my Subaru to Harry's after a car hit it parked.The bumper was sticking out on the driver side. Harry's had my SUV for five days.I sent my brother to pick it up because I was in the hospital.The bumper was not a lined properly.I called back to Harry's and voiced my complaint.I didn't feel comfortable taking it back.Harrys should've replaced my fender and bumper so the bumper could have fitted properly. I have good full coverage car Insurance so I don't understand why Harrys did such a slo0y job. Perhaps because it wasn't a Ferrari or a Jaguar I just got pushed through and didn't get that that excellent service that they say they give!!After paying a $500 deductible I still need to get my bumper fixed😔 Be aware and get a second opion after Harry's touch your whdisapointeels. I'm not satisfied
Nima Pedoeim
★★★★★
a month ago
Kind and helpful staff, reasonable time and price for repairs, and great results
Mark Correlli
★★★★★
a year ago
Customer for life! I was recommended this location by Tesla after my paint was damaged by a stick while driving. The staff was so friendly and Wes listed the options available and stated that depending on which I chose the repair could be anywhere from 100 dollars to around 1,500. He recommended having his team touch up the paint to avoid rusting and to see if they could fix this issue and to see how I wanted to proceed from there. His team touched up the area and the scratch is basically unrecognizable. When returning my car he stated that I didn’t owe them anything for the service. I got my wallet out to offer anything I could in return and he still said “no”. They have more than earned my trust and I will be going to them and encouraging my friends and family to go to them moving forward!
Noy Hayon
★★★★★
a year ago
Harry gave us outstanding service. Amazing place, got amazing service, and definitely recommend to anyone that is looking for service. He assisted us, and right away he even fixed it for us for free, out of the kindness of his heart. Very rare to find good people like this in LA
Wayne huber
★★★★★
a year ago
If it were possible to give more than the maximum five stars, I absolutely would! My experience with this auto collision repair shop was nothing short of exceptional. I had my Audi repaired out of pocket, and from the very start, Daniel, who provided the estimate for my vehicle, impressed me with his professionalism and thoroughness. He is clearly an expert in his field and took the time to explain the entire process, especially since I had never navigated a repair situation without my insurance involved. The turnaround time for the repair was quite reasonable, and when I got my car back, it looked even better than it did before the accident. It's evident that the team takes great pride in their work. Furthermore, they went above and beyond by assisting me in securing affordable rental options and even helped arrange some Uber rides when I needed them. In conclusion, this shop stands out as one of the finest collision repair establishments I have ever encountered. Their commitment to customer service and the quality of their workmanship is truly commendable!
Eric Matthew
★★★★★
11 months ago
I've been to this body shop a few times to have my Tesla serviced after someone rear ended me on the first day I had the vehicle, another time after a trash can on the street did side panel damage while in basic autopilot, and yet again after someone hit and run damaging my bumper. Jose and staff have been helpful every time, the quality of the body work is top notch. They give courtesy rides to pick up a rental or get home (if nearby). Still waiting on resolution from the last hit and run incident from that driver's insurance company - probably nothing will come of it which is frustrating. In the meantime, Jose offered to take care of the cosmetic damage as much as possible without replacing the bumper, free of charge. He's a good guy, staff are good people. I always see high end vehicles getting repaired and looking great. LA is crazy, and I hope I don't need to come back again but know that I'll be in good hands if necessary.
Jim Butler
★★★★★
a year ago
Harry’s Auto Collision Center is the gold standard for body work and collision repair, particularly for luxury and exotic cars whose owners are very particular. As a perfectionist, I have extremely high expectations for work on my autos, and for many years, Harrys consistently exceeds my them. Their attention to detail, craftsmanship, and expertise are second to none. Beyond the impeccable work, the service levels are unbelievable. The team is professional, honest, and genuinely cares about their customers. I always leave knowing my car has been taken care of with the highest level of skill and integrity. I truly appreciate the dedication and pride they put into their work. If you’re looking for a repair shop you can trust, look no further than Harry’s Auto. Special thanks to Josif.
Jin Yu
★
☆☆☆☆
2 years ago
Paid out of pocket to get the car repaired. Replaced the side panel and they can't even get them aligned. They also replaced the broken side repeater camera with a defective and cracked one. 100% do NOT recommend.
Ana Lilia
★★★★★
11 months ago
I brought my BMW X3 to Harry’s after a rear-end accident, and I couldn’t be happier with the experience. From start to finish, they were incredibly communicative, professional, and efficient. They repaired everything quickly and made the entire process feel easy and stress-free. Their pricing was fair, and I appreciated their honesty and timeliness throughout. I would absolutely bring my car back here and highly recommend Harry’s to anyone looking for trustworthy, high-quality work.
David Wayne Baker
★★★★★
2 years ago
I have seen Harry’s staff put back together what you would think could never be completely repaired. Not only do these fellas put it back like it was, you couldn’t tell where one original part begins and the new parts are joined together. Welders, body men, and paint shop magicians. That’s what I call them. Amazing team under one awesome roof! 60,000 sq/ft! I hear James Bond gets his car fixed here! And I’m not talking the actor but the actual Aston Martin packing’ bad mammo jammo! “007 your vehicle is ready!” Q probably knows the owner. 😎. Seriously! U2’s “Dr” Dave had something to do with the system Harry has for computers and telephone. No wonder the place is hopping!? State of the Art baseline!
Reese Martinez
★★★★★
3 months ago
Harry’s auto collision is the best! They helped fix my car that was damaged by someone else and through and through the entire process was smooth and easy. Thank you to David for always being on it and keeping me informed and overall helping me and being a kind person! Would recommend to anybody who needs their car fixed
Preston Hsiao
★★★★★
a year ago
Amazing work! My Tesla was hit in a parking garage, and I went through the at fault party’s insurance, Nationwide. Harry’s is a certified Tesla repair shop and in network with Nationwide, and they helped me order a new bumper while I was traveling. When I got back, I seamlessly dropped off my car and got a rental from the partnering Enterprise, which they shuttle you to. Around a week later, the car was all fixed. They replaced and repainted the bumper and re-aligned the hood. Staff are all super nice, and I was able to leave my rental car there. I did go back for some minor black stains left on my white seats, and they buffed it out on the spot no questions asked. Highly recommend!
Randall Reynolds
★★★★★
2 months ago
Simply WOW. I would give 100 stars if I could. Harry's Auto Collision came highly recommended and is certified by numerous premier auto manufacturers. My brand dealership in Beverly Hills suggested I use Harry's after a neighbor backed into the side of my car. Following this recommendation I expected great work, but I am in disbelief at this absolutely perfect final result. Other body shops have performed "good enough" jobs for my other cars, but this team provided me with a like-new vehicle. It looks like I just drove it off the showroom floor! I really cannot thank everyone enough for this superior job. Bonus points for also being a legacy Los Angeles establishment. On top of that, their customer service and communication is top-notch. I always felt in good hands. A+++
