Hayward Mitsubishi a Carnamic Car Center

Shaquille Woods

★★★★★

4 months ago

Ivan and Jackie are the best team to get you a car ASAP ! they were so understanding & quick to get me and my boyfriend a car! I would refer this place to anyone and everyone who is looking for the right team to get you a car! Thank you so much!

Nicolas Torres

★★★★★

2 months ago

I purchased a vehicle today. An awesome audi a3. The car is in excellent shape but mainly i made the purchase because of the great vive that Jacklyn and Ivan had. They are a no pressure dealer and I felt instantly like I was gaining a friendship more than just a transaction. Thank you for all

Kyle Leonido

★★★★★

3 months ago

Ivan and Jackie were a great help! I threw a Hail Mary coming in here knowing that my credit wasn’t the best and it was most definitely caught by the Mitsubishi team as they were able to get me approved for a great car. Thank you guys so much for the help and knowledge!

Phyllis Walker

★★★★★

6 months ago

I’ve been a Mitsubishi customer for years, my family and I. We have always received exceptional service. Mona and the entire staff are incredible they ensures that we receive top-notch service, including a courtesy car wash. It’s truly amazing how consistently they provide such exceptional service. Thank you, Mitsubishi and Mona, for your outstanding customer service.

Tricia Fox

★☆☆☆☆

a year ago

Mr Youngs purchased a brand new cooling fan assembly from us and returned something completely different, he returned a heavily used and damaged cooling fan assembly thats NOT even the same manufacture we sell. He took the new one and sent back the used one. this is theft. we messaged several times with no response. A Very dishonest person!

nancy magallanes

★★★★★

8 months ago

This place, let me tell you about this place, so my car broke down, and I called This place cause it’s the closest to me so John answered the phone. He was very nice. Great guy. I have no complaints towards that guy. He right Away send a tow truck to pick up my car. The next day he called me to let me know. Yes, we are going to fix your car couple days later he called me to go pick up a rental. With Mona Mona was really good with helping me with everything especially getting me in a car rental calling me and letting me know what’s going on with my car they really did a great job on everything. Mona was really great on communicating with me. She has done a great job. Very nice lady I cannot complain about her either John was also very nice. He did what he had To do if I could give him and her a 10 star or 100 stars I would, but unfortunately, this app only lets me give them five I really wanna thank Mona for everything, Mona and John thank you for working on my car and dealing with me. Really really recommend them 100%. Very nice people

D

★★★★★

3 months ago

With the busy schedule and with no appointments made Mona still pull me in and made it happen for me. She is so sweet and welcoming. Thank you Mona. You just made my day.

Fernando Diaz

★★★★★

2 months ago

I just got a car here last Saturday. Service was amazing, friendly, welcoming and very attentive at all times, I had the pleasure of working with Jacklyn Gutierrez and she was exceptional at all times.

Trinity Weisenburg

★☆☆☆☆

6 months ago

I placed an order for parts through Mitsubishi on August 20th. A week went by and I never received my parts, so I tried contacting the parts department. Every time I called, it went straight to voicemail. I even left a voicemail but never got a response. Eventually, I was finally able to get through to Bill at the San Jose Location, and he was able to help me right away. All that was needed was to collect payment so my order could be shipped out—something that could have been easily resolved if someone had just answered the phone in the first place. It’s very frustrating that the parts department and even the main operator line went straight to voicemail with no follow-up. No one seemed to want to pick up the phone and do their job, except Bill, who was the only helpful person throughout this whole process.

karen Taiamoni

★★★★★

4 months ago

Thank you Ivan and Jacklyn for all the help. Very smooth and quick cant thank you all enough.

Chameca Hawkins

★★★★★

9 months ago

I purchased my brand-new car back in 2020 and have consistently taken it in for service whenever it’s due. One of the main reasons I continue to bring my car to the Hayward location is because of the exceptional customer service I receive from Mona. She is always welcoming, professional, and goes the extra mile to ensure everything is in order. Mona always checks for any recalls on my vehicle and is transparent and honest about what truly needs to be serviced. Her integrity and dedication make the entire experience smooth and stress-free. I genuinely appreciate her and the quality of care she provides every time! Thank you Mona!

Kyle Murrell

★★★★★

11 months ago

After having had such a hard time purchasing our new vehicle, these guys made it easy. All the leg work was done before hand. There was no pressure to buy just because of what I just mentioned, once we got down to the dealership. The vehicle was brought closer to us from one of their other dealerships, so we didn't have to drive as far. They process was fast, easy and transparent. Honestly, this is how car buying should be. Of course, you want a good deal and don't want to pay more than you should for a vehicle. But this is a business, and they only survive if they make a profit. So, coming in with outrageous expectations is unrealistic. They best you can hope for is to find something that you really like, can afford, stays within your budget (because there is a difference), get treated well and don't get worn down by the process so much that you make a bad decision. That's exactly what we got. I really can't say enough about how well we were treated and the care that was given to us after our previous experiences the prior 2 weeks. Thank you for all your help and the honest service.

Ane Latu

★★★★★

5 months ago

I love to always take my car for service here . Mona has always been great and willing to help she always make sure that my car is well taken care of . Appreciate her help & her service thank you 😊

Adrienne

★★★★★

4 years ago

First time in the Mitsubishi Hayward showroom couple of weeks ago and fell in love with the look of the Red Outlander Sport. Came back today and drove this puppy home :) Our Sales Rep, Joseph/Joey was super nice and easy to work with. George, the General Sales Manager was super nice as well. We also had the pleasure of meeting the owner since he was in the store today :) Our purchase experience today was fast and easy. Both of the gentlemen knew about their products and were very professional. I was happy with my new car and the price that I paid for it. Thank you for everything... I definitely recommend this dealership!

Bria Williamson

★☆☆☆☆

6 months ago

I wouldn’t advise nobody to buy a car from Mitsubishi of Hayward or Kia of Hayward or Nissan of San Leandro. There was a worker their name Ali, the salesman who I remember that I bought my car from about 2 1/2 years ago from the Nissan of San Leandro they sold me a car That was so messed up it may have been a used car but at the same time if you’re going to sell a used car to someone at least make sure the car is put together I only had the car for 2 1/2 years I don’t go nowhere but to work and come back home literally I don’t travel with my car. I don’t go on road trips or nothing like that with my car. I have had so many problems with this car They knew this car was a lemon They tricked me they knew it was my first time buying a car off the lot and I didn’t know much and I was a young 20-year-old who was just really happy about buying a car at the time In two years, I have already had to put another transmission in this car. I’ve had so many engine problems with this car so many problems. My car has been in and out the dealership at least more than 4 to 5 times.They just didn’t care now . I called them because now my car won’t drive and I got a call back from Ali. I went in today 9 20 2025 and all because I didn’t wanna buy a 50,000 car and I knew they were trying to trick me with the car and they offered I felt financially that what they were trying to push onto me wasn’t right he was very rude. He told me I would never be able to buy a car again because of my credit he told me I should just let my old car get repossessed and to get another car loan basically just telling me to put myself in a whole financial hole all because my I was stating my opinion He told me I could never fix my credit again that my credit couldn’t get any worse or it couldn’t get any better because I have some things on my credit report, but they don’t know that you can get your credit repaired overtime that man was very very rude and I know they were just trying to push this electric car on me because of Trump and Elon Musk stopping the rebate in October 1 just like he said he was trying to push me to buy I car that I couldn’t even travel with to Sacramento even if I wanted too don’t buy a car from these people. These people are true scammers they don’t care about you. They don’t care about getting you into a good car. They just care about getting their commissions just getting their money from people. They don’t care about screwing you over know nothing I really wouldn’t advise you guys to buy a car from these People.

Mohamed “Sudabay” Ajaj

★☆☆☆☆

Edited 8 years ago

What big dealership like Mitsubishi ask yo u to sign the papers but they won't give you the car till they get paid from the bank. And say its our policy , That's terrible customer service. If anything if I sign you should definitely give me the car cuz it was approved and ask me to bring it back if u didn't get paid for a loan i was approved for

Karina Gomez

★★★★★

a year ago

I had an incredible experience at Hayward Mitsubishi! From the moment I walked in, I was greeted by a friendly and knowledgeable team who made me feel at ease. The staff went above and beyond to understand my needs and helped me find the perfect vehicle. They were transparent about pricing and options, with no pressure at all. The showroom was clean, well-organized, and had a great selection of vehicles. The test drive was smooth and informative, and the paperwork process was quick and hassle-free. I couldn’t be more pleased with my purchase, and I highly recommend Hayward Mitsubishi for anyone looking for a top-notch car-buying experience. They truly care about their customers and make the entire process enjoyable. Thank you especially Jacky !!!!