About Business
Conveniently located in Hayward, CA, Hayward Nissan Service has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Car repair and maintenance service, Electric vehicle charging station, making them a top-choice Car Repair specialist in Hayward. Backed by 74 satisfied customers, they currently hold a prestigious 4.3/5 star status on our platform. They take pride in serving the diverse needs of Hayward, CA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Hayward Nissan Service is the go-to destination for quality and service in Hayward, CA.
Google Reviews
Chloe Medina
★★★
☆☆
2 years ago
This is the slowest service I have ever received. I had an appointment for 12:45 and it took one hour for the check in process to be completed after they tried to sell me one of their packages. And then proceeded to tell me that he wasn’t sure if my car would be completed for an oil change and tire rotation by end of day (5:30pm). The service consultant was kind. Was informed he would call us and inform us when the car was completed and we never received a call. We were proactive and arrived back to the dealership at 5:30 and was told it was done while our receipt said it was done at 4pm. It then took another 30 minutes just to check out, pay, and get my car. If you’re going to get any service done here make an early appointment and plan to not have your car for the entire day.
Mohammed Faiyaz
★★★★★
2 years ago
Very impressed with the shuttle service. Thank you Joe. It was a convenient and hassle-free way to get to and from the dealership, and it made my service experience much more enjoyable.
Negin Falahati
★
☆☆☆☆
7 months ago
Would not recommend bringing your car here. We brought our car and paid $329 - only to get a $7K+ estimate… only to turn around and get the same service/parts for half the price. Very disappointed. Going to the dealer for your services is a waste of money. Regret taking it initially and spending the $300.
Monica Rosoff
★★★★★
11 months ago
We needed some emergeny repairs for our Leaf. Israel was fantastic. Very helpful, super organized, generous with his time explaining our options, and just overall a great professional. Thank you, Israel. That is how you get loyal customers.
Krystal Tagaer
★★★★★
a year ago
Always a great experience. Everyone is so nice and informative. Israel was very helpful in letting me know all the services that needed to be updated on my car. He also checked for recalls. I think her name was Sherri, she was also very informative and advised me where to go for monthly specials.
Jinning Yuan
★★★★★
10 months ago
Thank you very much Hayward Nissan (Israel and Sherri) in helping replace my Leaf battery. Particularly thanks to Sherri, when other service representatives are busy, beyond your immediate responsibilities, you step in get the paper work and car ready promptly. Appreciate your help.
Julio Mimila
★★★★★
a year ago
Victor Vanhille is an exceptional service advisor, he explained to me the benefits of my vehicle’s warranty with clarity and answered all my questions with ease, unfortunately I wasn’t able to get the service technicians full name but Rob knew exactly what the problem was with my vehicle and explained to me what the cause of the worn part was and how it can be fixed, if anyone has a Nissan and is experiencing any issues I would really recommend coming to Hayward Nissan they’ll do you right ⭐️⭐️⭐️⭐️⭐️👍
Amy Gallagher-Jorstad
★★★★
☆
3 years ago
Service advisor was very helpful and attentive,really knew his stuff and made me feel at ease with the care my truck would get from the staff. They explained everything for me in a way I could understand and everything was quick and easy. The receptionists however could use some customer service training, they were not professional on the phone or in person and came off as bothered by customers asking simple questions. I will be a return customer however and overall am very happy to take my truck here again, should I need to of course 😀
mitul parekh
★★★★★
a year ago
Awesome service. Isreal service advisor is very knowledgeable and give right guidance. Manager at this service center is also very humble and responsive to your queries.
J Fe
★★★★★
a year ago
Just bought a brand new 2025 Nissan Altima SR from Elmin at Hayward Nissan. He was helpful, professional and gave me a great deal! I highly recommend buying your next car here! Thank you Elmin!
Misti Harrelson
★★★★★
3 years ago
Every-time I take my car here it is a win! The customer service is professional and timely! The quality of service for my car is top shelf. I will not take Ms. Mary (my car) anywhere else! Call for an appointment, because they are always busy, but can work with you regarding scheduling! Say hi to Joe and Romeo and the rest of the crew of phenomenal human beings! Stay safe and kind out here. Love and light
Sandra Tilton
★★★★★
7 months ago
Fast, friendly and efficient. Thank you for fixing my car when Toyota said they couldn't.
Moe
★★★★★
a year ago
Sherri and Ismael at Hayward Nissan provided excellent service! They were attentive, professional, and kept me updated throughout the process. Highly recommend their service department!
artie giles
★★★★★
a year ago
They R good got car back on time service was excellent the service advisor even remind me of my service pts shout out to service advisor Victor Vanhille
Anthony Serrone
★★★★★
2 years ago
These guys are amazing! They figure out problems, come up with solutions and give amazing service and everyone is friendly. They give great prices for installing custom bought parts for me and are always super fast!
JeffxDeVante
★★★★★
11 months ago
Victor was such a great help and very patient with us the entire time. Thank you for taking care of us!
Steve Delgado
★★★★★
a year ago
Very informative. They clearly walked me through the check in process and we're clear on the inspections they would do, including a tentative pricing. I felt great leaving to have my vehicle worked on.
Purnima Sokol
★★★★★
4 years ago
This review was sent by me to the Hayward Nissan Service Center's Service Manager This is the first time I have waited to see if I get an email for review from Nissan. This is so because I was especially impressed by service provided to me by your service adviser. The service was done promptly, explaining the process, the price, the problem, the solution, the options, the different kinds of reasons that may be causing the problem, the cost and time each would take to fix it. This was done in the layman's language clearly, precisely, and with patience. I hope the service advisers are given time to have their breakfast because I believe you have really wonderful servicemen who do not hesitate to put their breakfast to the side to give priority to customers. After the service was completed in half the time I expected it to be completed, the service adviser came and discussed shortly what other things needed to be fixed which I decided to complete the next time I visited because I had to hurry to my own school to teach. In short this was the most professional and complete service I have received. Hayward Nissan service advisors have always impressed me, because this is not the first time I have had such professional service at your center. I hope other Nissan services follow your example, especially the Fremont Nissan Service Center and the Danville Nissan Service Center. Hats off to your service advisors, all the others involved in the service and of course for your capable running of the center especially as a woman executive. A special THANK YOU TO THE SERVICE ADVISOR, I could not get his name, but hope to get the same service adviser next time.
Nate Bolt
★★★★
☆
4 years ago
Good, friendly service. Went in for an express oil change and it took 2 hours, but I didn’t have an appointment. I liked that it was full service including a multi point inspection, and the returned the car wiped down. I will be coming back here
Rosa Maria Reyes
★★★★★
6 years ago
Second time coming here and I am always pleased with the service. Maria from front desk greats me so nicely all the time and they make me feel comfortable and at home. Thank you! I will definitely be returning.
