Hendrick Cadillac Cary Service Center

Lee Gass

★★★★★

a year ago

Ariel always does a great job!

Paul Hopfer

★★★★★

a year ago

Jeremy H. has been my service advisor twice now and he is great at keeping me up to date on the status of my vehicle. The service center even sent a Lyft to pick up my with my car was ready.

Ryan H

★★★★★

a year ago

Friendly staff all around, but Michael B was the difference maker for getting us in a new Cadillac Lyriq. He was super responsive to any questions and extremely easy to work with.

Charles Howard

★★★★★

2 years ago

I took my Lyriq in for so expected new platform issues. Rear vents not operating, a storage bin that was not operating, and software update delays, and a check vehicle light. Ariel Wall was very friendly and helpful, confirming my issues before I left and calling and emailing with updates. The tech that worked on my car seemed to be knowledgeable and was able to explain or resolve all issues I had with the car. Ariel was calm under pressure and made the whole service easy. This is my first Cadillac and my first time in their service. Makes me confident in the purchase if this will be my primary dealer for Cadillac needs.

Lea Lilie

★★★★★

a year ago

I had a great experience at Hendrick. They have always taken care of me and my Cadillac. Lee was so helpful So good my son bought a Cadillac from them! My prior review was accidentally a 3 instead of 5 as it should be. ( chubby digits)

Peter Kruszewski

★★★★★

a year ago

Best car buying experience that I've had, and i don't keep cars for very long! Maybe 4 years, tops. There was no pressure to buy, and none of that back and forth haggling crap. I was very happy with the price they gave me for my trade, and i feel they gave me the best price for my new CT5 Suoer Cruise. Everyone there was extremely professional and made me feel very comfortable. Please ask for my freind, Sebastian.

Dustin Lemler

★★★★★

9 months ago

I have a 2025 Cadillac Optiq, which I absolutely love! Today I brought it to Hendrick for a minor sensor issue, and I want to brag on my Service Advisor, Sebastian. His professionalism, vehicle knowledge, communication and outstanding customer service was so impressive. Hendrick Cadillac, Sebastian is a young man who should be commended for his outstanding work and how well he represents you with your customers. Cadillac's future is bright indeed!