About Business
Hendrick Chevrolet Service Center is a leading Car Repair specialist serving the Cary, NC, Cary area. They provide a wide variety of solutions, including Auto body shop, Auto broker, Auto parts store, and other Car Repair tasks. Boasting a solid 4.2/5 rating from 13 verified reviews, their reputation precedes them. As a locally-owned business in Cary, NC, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Cary, NC.
Google Reviews
Paul Weatherly
★★★★★
2 months ago
Excellent customer service upon arrival. Be sure to clarify whether you will be waiting or dropping the vehicle off.
Brittney Jean Mcgraw
★★★★★
7 months ago
I appreciated my support professional and service advisor Shane Rentfro. I have had my truck taken care of by him TWICE and each time he has been amazing and has had the best customer service.
Christopher Owens
★★★★★
a year ago
Our salesman Tim was amazing. He took his time, didn’t try to force us into any specific vehicle, and actually listened to what we were saying. We actually bought a truck and it was a ram from the Chevy dealer, but only because he took a significant amount of time to make sure I was happy with everything. He definitely has our business for future vehicles!
Jennifer Healey
★★★★★
a month ago
Thank you Kristi and Carley for your continued teamwork and follow through! You are the best!
Reed Nichols
★★★★★
9 months ago
This was an amazing experience. I didn't like that my truck needed to be in the shop in the first place. However, the customer service that I received from John was second to none. I was so surprised that I received a phone call every day just to give me an update on my truck. EVEN if it was no real news, just a daily call to touch base so you don't feel forgotten. I'll probably buy my next truck here at hendrick again because of the personal and professional service I've received every time I've needed to bring the truck in whether for oil change, recall, or something else it's been a great experience
Thrasher
★★★★★
a month ago
Excellent communication from the staff. Kept me advised of the status of my vehicle and its needs without the usual high pressure dealership environment.
Arik DiLorenzo
★★★★★
5 months ago
Karlee Sanders did an awesome job and the team at Hendrick is top notch. They always go above and beyond for my vehicle and this is the only place I will go!
Crystal Kanipe
★★★★★
a month ago
Best experience I've had at this dealership. Communication and kindness were exceptional this visit and the Service was quick.
Jennifer Munoz
★★★★★
7 months ago
Great experience! From the smoothest car purchase ever with Devonte and Edison to the first oil change. Being a single mother it's incredibly intimidating walking in a car dealership, that was not the case in my purchase. I did my homework and got everything i wanted (and then some) for way less than budgeted. They negotiated with me and i never felt pressured, at all! Everyone i have had contact with has gone above and beyond! Our first oil change was less than an hour and I greatly appreciate the car wash with it. I know they did not have to do that. We also got on the service schedule with just a few days notice. Will highly recommend you guys to anyone looking and whenever we need another car! Thank you!
John Destromp
★★★★★
7 months ago
Hands down best service department I have ever been to. Completed all tasks requested didnt wait long and the video recap is pretty awesome as well. The service members were open honest and respectful and the place is spotless. My go to from now on. My trail boss has a new doctor
Vanessa Thomas
★★★★★
4 months ago
Shane Rentfro was very pleasant understanding very knowledgeable answer alot of questions I had about my 2021 Chevrolet Blazer. This was one of the Best visits I had in a long time at Hendrick Chevrolet.Thanks Again Shane
Sam R
★★★★★
Edited 7 months ago
Kenneth Wallace provided great customer service.!!! I look forward to bring my Corvette back to Hendrick Chevrolet. Thanks to the technician that provided a great video on my car service. Great teamwork 👏 👍 Brake fluid changed, transmission fluid changed and differential gear oil changed. 🛢 (One other thing that was so very impressive When you drive into the service area... it so cool how they are able to take a 360 photo 📸 of your vehicle.. doors roll up and you roll in... what amazing way to use technology, not every dealership has this awesome technology.) Understand they sell a lot of corvettes and truck and cars... but you really want to go where the tech work on them daily, therefore they see all kinds of issues and know how to solve them. It's like when we take our body to get maintenance check, then we are back on the road celebrating our destination but more importantly enjoying the journey.!!!😊
Mike Solo
★
☆☆☆☆
a year ago
Picked up my car and there were spare parts in the trunk. I did not realize this and drove to work. On the way home, I noticed something dragging under my car. Brought the car back, and the service manager told me "accidents happen" Now the same part has fallen off my car again! Going back on Monday but I'll wager that the service manager is going to tell me how its my fault and I shouldn't have driven the unsafe vehicle
Glen Higdon
★★★★★
2 months ago
Braxton was very helpful in trying to solve my issue. I really appreciate all the efforts made by him and the service techs.
A. Chavis
★★★★★
2 months ago
Great customer service all the way around. I love how they keep me up to date while my car is being serviced and the report that I get at the end that goes over the service results.
Cheryl Alexis
★★★★★
2 months ago
Kenneth, my service rep, was professional, attentive, and courteous. He really made my experience a pleasure, and I will be bringing my car back for my next service. I hope that your car wash will be fixed next time I come! Thank you.
Travis Parker
★★★★★
2 months ago
Mr. Chase was an excellent advisor. He walked us through every step in a very large repair. They were stop on when sharing the time line of repair. He really worked with us to ensure service and cost.
Dr. Cheryl Kirk-Duggan
★★★★★
a month ago
Both technicians Matt Davis and Matt Linzer are superb. Their customer care service, professionalism, empathy, and intellect make them excellent to work with. Any work my car needs, I entrust to Hendrick Chevrolet. On a scale of 1 to 5, I give them a TEN!!!!
Pam Gibson
★★★★★
3 months ago
Braxton was so informative and polite. I explained the issue with my Sonic and what I had been told would be a problem in the future. He explained possible issues, but a diagnostic would be done to pinpoint the issue. After the diagnostic was completed, Braxton called me and gave me the details of what needed to be repaired and the cost. Wow, the cost was less than a previous repair shop had quoted. The repair was done the same day and my car drives so much better! Great service and done in a timely manner!
Alyssa Evrard
★★★★★
2 weeks ago
I had an excellent experience at my appointment for my oil change and a few other issues. Scheduling online was extremely easy and convenient. I had 2 small children with me, which isn’t ideal, but you gotta do what you gotta do. Shane, my service advisor, kept me updated throughout my visit. He explained everything to me in terms I could understand, and gave me advice on my vehicle without pressuring me to make a decision about extra costs. I ended up needing a new battery, which really was a blessing in disguise. I might as well get that done instead of being in a situation where my car won’t start, in the heat, with my kids, etc (those things always happen at the most inconvenient times.) Shane even helped me load up my car with our stroller, toys, etc. he went above and beyond to make me feel comfortable and less stressed. I was fully prepared to be there for many hours, but I was in and out in approximately 2.5 hours. Always a positive experience here, thank you!
