About Business
Conveniently located in Santa Rosa, CA, Hensley's Auto Smog And Repair has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Smog inspection station, Brake shop, making them a top-choice Car Repair specialist in Santa Rosa. Backed by 296 satisfied customers, they currently hold a prestigious 4.7/5 star status on our platform. They take pride in serving the diverse needs of Santa Rosa, CA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Hensley's Auto Smog And Repair is the go-to destination for quality and service in Santa Rosa, CA.
Google Reviews
D. Steven Parks
★★★★★
5 months ago
My Ford F350 diesel is not a normal vehicle for smog checks. Started at Ford dealership but very expensive and couldn’t work me in for over a week. These guys worked me in quickly and had a very reasonable price. Maybe because they seemed to be run by mostly young women. Don’t know what that means other than while I’m old and old school, these ladies knew their stuff. If you need Smog definitely head for Hensley’s
Stephanie Anderson
★★★★★
2 months ago
This was the most painless and easy experience I had all year. I went to AAA to register my vehicle and they brought to my attention that I needed to smog my truck. It was a Friday afternoon and this was the first place I called. They took walk ins which was a super bonus because I needed to get this done. I grabbed my lunch and headed over and got checked in. I sat down with my dog with my lunch in hand and before I was able to finish my lunch, they said my truck was ready. Yup, that easy. Less than 20 mins. In and out. Affordable and pain free. And I got $20 off for showing them their online coupon on their website. I highly recommend them.
Sydney
★
☆☆☆☆
3 weeks ago
Hensleys is a scam. Went there to pay my registration and they said it would be a $54 fee to go through them. Fine. My total was almost $100 over my registration amount. Looking at my receipt I noticed they also charged a $40 labor fee. When I asked about it she tried to blame it on the dmv and wouldn’t do anything about it. Will never be returning.
Christel Antone
★
☆☆☆☆
a month ago
We stopped in to see if there were any openings for a smog check after be given a reference to this place. The woman in the office looked at my husband and yelled, “I told you, your Lexus isn’t done.” My husband responded that he doesn’t have a Lexus and was there to ask about a smog check. She raised her voice again and repeated, “I already told you it isn’t done.” Another employee had to step in and explain that he was there to bring his car in for service. She then looked at him and said, “What do you want?” We felt singled out and uncomfortable by the interaction and can only hope she was having a bad day rather than intentionally being discriminatory due to my husbands race, because that is what we felt. Regardless, the experience was upsetting. We chose to leave and take our car elsewhere. Very disappointing customer service.
Cory Shrum
★★★★★
2 months ago
Smog was quick, maybe a bit too quick as they accidentally unplugged one of my spark plug wires from the ignition coil, I assume they had to pull the engine covers for a visual inspection. I drove home dumping fuel into the catalytic converter. I found the issue and it's running well now, though I'll have to take it on a drive now that it's reconnected and make sure it doesn't throw a code for the catalytic converter. I'll update this review if there are further problems based on the resolution, or if there is no problem at all.
Taylor Cross
★★★★★
2 months ago
This is my second time here, they have always gotten me in and out fast. I’ve had a change of cars and nonetheless fast service and everyone nice.
Linda Holzheiser
★★★★★
6 months ago
Super quick, efficient, at an extremely fair price, they also give a discount for mentioning that you saw their advertisements online This will be my only go to place for a smog check in the future.
Jonathan “Tax Cowboy” Weintraub
★★★★★
Edited 2 years ago
My car failed smog. Best $100 I’ve ever spent. She went over everything and basically showed me everything that the previous owner did to ruin my car. Thanks to her I was able to make the decision to junk it before dumping a ton of money into it. My car was so bad that they probably thought I was the state running a test on them. This probably saved me tens of thousands of dollars. They do more than just smog so I’ll be sending all of my future vehicle work here. I highly recommend this place. Just failed another one but I was told exactly what I needed. Very helpful techs. Hopefully I can get it to pass with the missing hose.
Diana Guerrero Cervantes
★★★★★
9 months ago
They did a smog for my husband even though we were running late and got there a few minutes before closing. The staff were extremely friendly and welcomed us into their office. They had free snacks, massaging chairs, and a nice play area for kids. My toddler loved it and didn’t want to leave! Definitely plan on visiting again.
Ken M
★★★★★
a year ago
Best Smog waiting area ever! Coffee, vending, comfy chairs, play table for littles and a FREE, working Pac-Mac video game. I've been to some dirty and grungy Smog shops, so this is a great surprise! Great price too and I was only there for 20 minutes total. If you have kids, who need to be entertained while your car is worked on, this is the shop for you!
Jessica Greep
★★★★★
8 months ago
The people here are very friendly and helpful. I was able to get my car smogged and leave with my registration updated (new stickers included!). Honestly a faster and better experience than having to go to the DMV.
Bill McCracken
★★★★★
9 months ago
The crew are super helpful and get the job done quickly. I had issues with my RV and my Chevy Trailblazer and had to drive many miles to get the sensors to reset. They checked them both multiple times without any extra charge. They have free Pac-Man to keep you busy while you wait.
Vinicio Colon
★★★★★
a year ago
They haven't started to smog my car yet and I already love this place! The waiting room has massage recliners in front of the TV!!
Varame Coalala
★★★★★
10 months ago
1st time at Hensley for smog test. Was blown away with their efficient and friendly service. Highly recommended. I made a booking but also welcome walk-ins
Big momma Big mom a
★★★★★
5 months ago
VERY FAST , GREAT CUSTOMER SERVICE .. DEFINITELY QUICK , PRICE FOR SMOG IS REASONABLE
Marcos Munoz
★★★★★
6 months ago
Excellent experience I take my RAM 2500 diesel, for smog check and pass with no problem,,thanks guys for your professional work
Max Eckstein
★★★★★
10 months ago
Wow fast, efficient and affordable, what more do you need from an auto shop? Also everyone here is drop-dead gorgeous, and that is seldom said at an auto shop lol. Make sure to make an appt ahead of time, they are booked!
Adriana B.
★★★★★
a month ago
Friendly, professional and efficient. Website promotion is true 🙂
Scott Russell
★★★★★
a year ago
Best place in Santa Rosa to go for Smogs, Car Maintenance ect. Great Customer Service, Wonderful & Clean waitingroom with Free Coffee &Tea. Even has a Child play Area with Free Ms Pac Man. You cam even pay there if you want receive your License Tag. I use to use 101 Smog for the last 15 years but after last 2 Vists of being Scolded being Called Ignorant for being 10 minutes early & not Parking correctly & entering the shop where the office use to be. I decided on giving Hensley Auto a try & I'm glad I did!
Mario Serrano
★★★★★
10 months ago
Great customer service !! The young ladys at front they do a great job On this shop you can do your smoke test and for small fee they can do your DMV paperwork, you don't have to waste your time .
