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About Business
HIGH PERFORMANCE AUTO PRO PLUS LLC is a highly-reputable Car Repair service provider based in Pomona, CA. HIGH PERFORMANCE AUTO PRO PLUS LLC covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto electrical service, Mechanic. With over 25 reviews and an average rating of 3.8/5, HIGH PERFORMANCE AUTO PRO PLUS LLC is a trusted name in the industry. Their presence in Pomona, CA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Tanya
★★★★★ I can’t recommend High Performance Auto Pro enough! From start to finish, the service was outstanding. The staff was professional, friendly, and truly went above and beyond to make sure I was well-informed throughout the entire process. They were honest about the repairs needed and provided a fair estimate, which I really appreciated. It’s clear that they take pride in their craftsmanship and attention to detail. Plus, the shop itself was clean and well-organized, which added to my confidence in their work. If you’re looking for a reliable, skilled, and customer-focused auto body shop, High Performance Auto Pro is the place to go. I wouldn’t hesitate to return for any future auto body needs
Ra Carr
★★★★★ Great service for very fair prices. Frank has saved me from possible serious damage on two of my vehicles by detecting unseen problems. Highly recommend. .
Ted Danson
★☆☆☆☆ I went to this shop on two prior occasions with no issues other than the owner, Frank, telling me to show up one of the times at 9am and then not arriving until 922am. To show them my appreciation, I bought every worker in the shop a tall can beer the first time doing business with them and brought in a dozen donuts the second time so Frank could distribute them to his employees and customers. Unfortunately, the work that I had done to establish a relationship was lost on Frank. I needed a bigger job done, quoted at $550. He told me on Friday to come in on Tuesday to get the work done. I showed up in person on Sunday just to double check with Frank that we were good for Tuesday, which he acknowledged. I show up on Tuesday morning and he tells me that he won’t be able to do it until Wednesday because someone dropped off a transmission and he didn’t know they were coming in on Sunday when I confirmed. I’m not one to tell someone how to run their business, but it seems to me that transmission guy came to Frank after I had a scheduled service. In my opinion, good customer service is when you follow thru for what you told your customer you’d do for them and not prioritize others over them. Now instead of missing one day of work, I had to miss a second. When I told Frank that this inconvenience caused me to lose money and that I’d like him to reciprocate good will towards me by discounting the work, he acted as if I was wrong to ask him to be held accountable for his mistake and told me I should find a different mechanic. It’s truly pathetic what customer service is coming to these days. It seems like no one takes pride in themselves or their work anymore. Frank has lost himself a very loyal and paying customer.
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