Hillsdale Arco Auto Repair

Liza Fiorentinos

★★★★★

3 years ago

I have a 2008 Honda Element which I love and I have taken it in to these guys several times for different things. Sam has always been helpful and clear about the prices and their work has been great. Today Safi repaired so many different things - he was fast, efficient, clear and patient with all my questions! These guys are reliable and I would give them more stars if it was possible! Thank you!

Sophie

★★★★★

2 years ago

I got a very flat tire right near this Arco and pulled over in the parking lot without even knowing there was a mechanic there. When I walked in and explained the situation they were so helpful! I didn’t have a spare (if I did they would have put it on for me) I needed a new tire, so they ordered me one right away, and I was able to pick up my car, good as new, the next day. Great experience. Reasonable prices. :)

Kyle Sun

★★★★★

2 years ago

safi does the magic! I went there for an oil change. he saw the scratch on my bumper and he fixed them right away. it was very nice of him!

Mirna Garcia

★★★★★

a year ago

Amazing service! Sam, Christian & Antonio In less than 15 min fixed my tire and changed it I drove with my spare one and immediately helped me. I gave 100% when you need mechanic service Hillsdale Arco 👍🏼

Rostom Ahmed Belkacem

★★★★★

2 years ago

I came in for an air leak in the left front tire about 1 month ago. The owner inspected the car himself (Audi A4) and offered to reinflate the tire while I ordered two new front tires (the two rear tires were still of good quality). A dishonest person would surely have told me to change all 4 tires... the job was done in 2-3 hours, and since then everything has worked perfectly. Thank you for your help. I'll be back for more.

Aaron Joachim

★★★★★

a year ago

Got my tire repaired here. SUPER fast. Very nice guys. Fair prices. Would definitely come back. Open until 1pm on Saturday was convenient for me. Thanks!

Rosalinda Feng

★★★★★

3 years ago

I came here yesterday to change both of the rear tires, the mechanic Safi is amazing!! He’s very professional and efficient, he gave good recommendations on tires to help me choose the right and affordable tires, though my tire model he got no stock, still he placed the order and able to get it within a few hours and changed them on the same day. Charges are reasonable. I’ll go again.:)

Ryan N

★★☆☆☆

Edited a year ago

They are support friendly and willing to help in a pinch but double check their work as they may destroy your vehicle. Imagine checking back in a few months and realizing they completely destroyed a retaining bolt, completely stripped and needing to be drilled out. They turned what used to be a t45 torx head into what looked like a hex. While it was nice that I got help that day it will cost way more in the long run now and a tow that same day would have saved money and a headache

Jackie Gil

★☆☆☆☆

10 months ago

The owner here was very rude and disrespectful. I offered to pay to use a tool needed for my car that broke down on me, after seeing my review on google he decided to come after me and attack me, he started being very racist and calling me names. i'm grateful i got some video footage showing how hostile he was being towards me. This just goes to show he he runs a business.

Nickalus Ketcham

★★★★★

2 years ago

This review is long overdue. It's scary to let someone work on your car, but safi is awesome! I highly recommend and trust their services. Safi took the time to jump in my car with me, drive around the block, and diagnose the problem within a couple of minutes. He then fixed it for free. I went back about a week later for a complete transmission / brakes service and again was amazed by his work. It is very apparent that he's passionate about his work. As far as cost go, I asked for a printed estimate before any work was done. The quote was fair and reasonable. When it was completed, it was exactly what they quoted me. My car drives like new, and I fully trust their work.

S A

★☆☆☆☆

7 years ago

12/22/2018 I had an oil change at the Hillsdale Arco at the corner of East Hillsdale Blvd and Edgewater Blvd. My wife had taken the car in, and when I came to pick up the car I thought the price we were charged was a bit high. I asked about the price to the mechanic and inside at the register (inside AM PM). The mechanic was fine, but the guy at the register inside the gas station got very aggressive. He was wearing plain clothes, red t-shirt, older man with greying hair. I don't think he was one of the regular cashiers (who were wearing uniforms), not sure if this man was the manager. He started cursing at me, put his hands in my face and threw the paperwork at me. I told him I just wanted to pay and asked for his name, and he refused. As he kept cursing the other employees pulled him away to another room. A new guy in plain clothes (red sweatshirt, short hair with a beard) came to the register and proceeded with similar behavior. At this point I pulled out my phone to record and his behavior changed. I paid and left. The guy in the red sweatshirt proceeded to give me the finger and followed me out to my car, remained threatening and cursing at me until I left. Crazy exchange! Not once did I refuse to pay, I just asked about the bill and it escalated to near violence! These guys seem like common criminals and a dangerous element in an otherwise safe neighborhood.

Sheri Carroll

★★★★★

7 months ago

I have nothing but great things to say about this auto repair shop. And I can tell you I’ve had many poor experiences at other places so this was quite a pleasant experience for me. I’ve had several issues with my car over the last couple of weeks and I’ve had the pleasure of working with Rami at Hillsdale ARCO auto repair. They are Not only the most accommodating auto repair shop I’ve ever worked with but they are good, and stand behind their work. They provided me a very fair price and worked with me to get the best prices possible. As an example, they ran the diagnostics on my car and did a lube and oil and I needed four new tires, a new battery, new coils and new spark plugs for my car. I also had an intermittent engine light coming on and my car was bucking. Rami spent a few days Diagnosing the issue and continued troubleshoot until we could figure out what was going on. I was so impressed that he was trying to find the least expensive option to resolve the issue without gouging me. Rami went out of his way to accommodate me to even shop prices to get me better prices on the tires and the battery and to get them at a lower price with a longer warranty. I had a hurt toe and so on each occasion, I brought the car in he Had one of his mechanics pick me up and drive me home. Rami provided constant calls and communication, after my car was done and I picked it up, the following week Rami called me just to follow up to see how the car was running and if everything was ok. I have so many more good things to say about the professionalism, provided by this shop I would highly recommend them and have already told multiple people about my great experience. On several occasions, I had same-day service. They also have a night drop and are extremely accommodating.

Daniel Boram

★☆☆☆☆

3 months ago

What a pain in the butt that was. I go over to Foster City Arco for a Smog, but they do not do the smog there but you but you pay for it there. Then they send you to 71 21St San Mateo. I pull up and the guy was rude. Ask about using the restroom and he told me (we don't have a customer restroom. OMG

Bruno Oechsler

★★★★★

9 months ago

I was in hurry to fix a nail on my tire, and this guys are very quick and affordable, they patched professionally and I was in n out in less than 5 minutes. Very great customer service.

Gio Hernandez

★★★★★

2 years ago

After hitting a pothole on HWY 101 I got a flat tire and needed a replacement for my Tesla asap. I was fortunately close by to this shop and called ahead to see if they could replace one tire for me. Although they offered to order a replacement tire for me, I keep inventory at home and was able to provided my own in order to avoid waiting for a later delivery. Shoutout to Rami, Safi, Antonio, and Christian for the quick turnaround, affordable price, and for being super friendly and helpful. (PS: They were able to work on my car even though it is lowered on aftermarket suspension)

Bartholomew Templeton

★★★★★

4 months ago

Was in here recently for an oil change, and they not only checked my battery for free, they fixed my front license plate with a free bolt. Excellent service, polite and prompt. Recommended.

Alyanna Summerfield

★★★★★

3 months ago

I had the misfortune of a flat tire on a Sunday, far from home and at risk of running late to work. But fortunately, I was at the right place-right time. My insurance was having issues with roadside assistance and Sam-the owner, saved me. He helped me get my spare tire on my vehicle and got me safe back on the road with no hassle. I was hundreds of miles away from home and Sundays are notorious for closed auto repair. Very thankful to Sam for helping me out