Reviews
Andrew E
Found this shop a few years ago with the help from Yelp. Since then, I've been back with different cars with different issues, and Alfred really took care of every one. Never had a problem, plus his pricing is definitely reasonable. I recommend this shop if you are looking for a trustworthy mechanic for your ride.
★★★★★ 2 years ago
Sabrina Ponce
Hilo Auto Service is without a doubt the best auto shop I've been to in the Inland Empire. Alfred is professional, helpful, honest, and extremely knowledgable. I was impressed by how prompt their service was and most importantly, the integrity of their work. I highly recommend Hilo Auto Service to anyone who is looking to service their vehicle and will definitely be back soon!
★★★★★ a year ago
Rea G (rea1608)
Mechanic super helpful, he throw me in extra work for free.. grateful for today.. front office also knows whats up with your car so dont worry, everything will be in good hand
★★★★★ 8 months ago
Nayyar Chaudhri
I appreciate your service. The receptionist is a very understanding and helpful lady. She is very prompt.
★★★★★ 5 months ago
Veronica Farias
Came for a vehicle inspection for Uber. Easy and quick process. Great customer service and coffee. Highly recommend.
★★★★★ 7 months ago
SEI SUGAWARA
The front lady and the guy worked on my car took their time to explain, and they were very nice.
★★★★★ 6 months ago
Don Ewens
Great customer service. Knowledgeable and friendly. Work was completed quickly. We have been coming here for several years, and will continue to do so. They are the best!
★★★★★ 8 months ago
Mark Chancellor
I’ve been bringing mine and my kids and parent’s vehicles to Hilo Auto Service for many years. Alfred, German, Rene, and Angelica are true professionals who not only provide excellent auto service, but also exceptional customer service. I highly recommend anyone who’s looking to have their vehicle serviced to bring it to the team at Hilo Auto Service.
★★★★★ 9 months ago
MICHAEL DI MEO
☆☆☆☆☆☆☆☆☆☆ If I could give Hilo Auto Service 10 stars I would! Ask for Alfred. He's literally the nicest, most down to earth professional mechanic I've ever met in my 33 years of dealing with many nightmare mechanics. Pricing is better than average and the quality of service is unparalleled. Top notch‼️ ☆☆☆☆☆☆☆☆☆☆
★★★★★ a year ago
Liv “Liv” Go
Needed an Uber inspection. No need for appointment. Quick process and friendly courteous staff. Fee is reasonable.
★★★★★ 4 months ago
danny Vidal feliciano
Went in for an Uber inspection. Office manager Angie was very nice and respectful. Professional
★★★★★ a month ago
Nancy Williams
Excellent & Quick Service - Highly Recommend I never write reviews but this experience warranted a review. I just had my car repaired and had an all around great experience. The service, the time it took to complete, the cost, the thorough communication, all exceeded my expectations. I wouldn't hesitate to recommend Hilo Auto Service to family and friends.
★★★★★ 11 months ago
Salvador Barajas
⭐️⭐️⭐️⭐️⭐️ 5 Stars I had an outstanding experience at Hilo Auto Service in Rancho Cucamonga! From start to finish, the service was top notch. Angelica was incredibly professional, knowledgeable, and friendly—she made the whole process smooth and stress-free. What really stood out to me (besides the excellent service) was how clean the shop was—especially the restroom. It was by far the cleanest I’ve ever seen in any auto shop, which says a lot about how much they care about their customers and their business. Highly recommend this place if you’re looking for honest, high-quality auto service with exceptional customer care. Ask for Angelica—you’ll be in great hands!
★★★★★ 9 months ago
Luis Rodriguez
First time at Hilo ,felt as if I had known them forever. Fast and friendly service. They took the time to listen to all my automotive needs.
★★★★★ 2 months ago
Jose Mata
Customer service is great! Their pricing is fair and I appreciate their honesty. I am as loyal as they come, and the reasons above are why I changed to Hilo!
★★★★★ 3 months ago
Richie
Drove from hesperia to location for a 10 min light and signal inspection. Just to be told were closed going to lunch. Found another location, in-n-out in 10 min. Easy money for them....
★☆☆☆☆ 2 months ago
Kenneth Balcarcel
Careful with your uber inspections here. I recently had service done at a dealership but they couldn’t do my uber inspection. Uber recommended this location and the front desk person was very nice, but the tech who reviewed my vehicle stated I had a drivers side brake light out, and no tread on one tire. I let the technician know I just drove my vehicle last night and my tail lights work. He just goes yeah and gives me a smug look. As I leave I decide to check what he stated, and I have tread on my tire which Toyota also showed my tread on paperwork and can be seen if you walk up to it, and my drivers side brake light works. I even showed the front desk that my lights work. Becareful of the technicians here. Photo shows me with my foot on and off the brake and my light turns on.
★☆☆☆☆ 11 months ago
Terry Myers
You've always been a awesome place to go because I trust you you can't say that about other shops. Great mechanics!
★★★★★ 2 weeks ago
Jessy Rivas
Anyone looking for a vehicle inspection for Uber and for local cost I recommend this place it’s worth it and they’re fast and reliable. Thank you, Hilo, Auto Service, and thank you for the girl in the front. She was awesome.
★★★★★ 4 months ago
Steven Gibson
I tried to gain my inspection thru Firestone first and got informed I needed tires alignment several things that needed to be done on a car I just purchased, after that nonsense inspection. I tried once more with Hilo auto repair and finally was able to obtain an actual inspection from a qualified technician without having to purchase products that weren't in need of repair. Both places are Uber inspection stations but in the future I am sticking with Hilo for my repairs and inspections
★★★★★ a month ago
