Hinga's Automotive Co

D S

★★★★★

8 years ago

My SUV broke down in Dallas, I live in Fort Worth & had no idea where to have it towed so I went online and found 3 places within 10 miles and chose Hinga's because of the great reviews and I was not disappointed. Mr. Hinga was SO nice and very HONEST!!! Highly recommend this place if you are looking for honest, good work done on your auto!

Danny Moon

★★★★★

5 years ago

Hinga is my go-to spot for any car troubles and I highly recommend anyone to do the same. He and his staff are so kind and helpful. They’re very transparent and always do what’s right by the customer. This past visit, Mr. Hinga took a look at my car, made a quick fix, and told me not to worry about the cost. I know other chains would’ve charged me and oversold the issue for their profit. Mr. Hinga is great man and I will vouch for this place anytime!

Eva Strickland

★★★★★

3 years ago

Lady Hinga is very knowledgeable and easy to work with. I went in for an inspection. They did it and also offered complementary suggestions on things I needed fixed, without being pushy. She explained things so that I was able to understand. I will be going back

Skip Brott

★★★★★

3 years ago

Had to have our car towed here for what we thought was a minor issue. Turned out to be a huge problem. Joyce was a delight to work with over the phone. Very informative. Communication was beyond expectations. Ultimately the insurance company had to total the car and the only fees to the shop were the diagnostic that the insurance company covered. Cobalt showed up without notice to pick up the car and I got a call immediately asking about items in the car. Joyce made sure all personal items were removed before the tow and held them until we were able to pick up. We do not live locally, but if we ever needed work done in this area I would not hesitate for even a moment to give them my business.

Barbara Hickman

★★★★☆

3 years ago

We've had good experiences with my Mazda 3. They had trouble finding a part to fix the transmission but they kept us informed. I've had my car in there 3 times now and had an engine mount replaced, some work on the brakes, transmission repair, my horn wasn't working. They did a great job. No complaints.

Daniela Cruz

★★★★★

7 years ago

Hinga's Auto is an EXCELLENT place to take your car. Friendly, thorough service, and fair pricing! They will NOT try to cheat you into pay more or unneeded work! My car stopped working and I had it towed to here. Turned out to be a failed transmission. Once they diagnosed the issue they worked with my extended warranty coverage for the service cost. Great workmanship from all the guys! I have used them as my regular mechanic ever since and they have done a great job with everything! Highly recommended!

Madi

★★★★★

2 years ago

The girl who works the front desk is fabulous! She had amazing customer service and was extremely nice, friendly & easy to work with. My car issues were resolved well and I will be returning here in the future (-:

Christopher

★★★★★

a year ago

Hinga and his family run the most honest best autobody shop in Dallas!!! Wouldn't take my car anywhere else. Fair honest and a small family business. Excellent work done and they go above and beyond.

Melissa Guerrero

★★★★★

2 years ago

I have brought my 2011 Subaru Outback here for various maintenance needs. They always fix the issue at a reasonable cost. But the most recent visit, when I brought my car in because the driver's side window stopped going up/down, the team really impressed me with their honesty. Rather than charge me for a new motor + regulator + labor, they were able to just reattach the window and replace the worn-out glue. So they saved me quite a bit of money and went above and beyond to do so. I am very thankful to the team and will continue bringing my Ruby the Subie here.

Harrell Gill-King

★★★★★

a year ago

Hinga's Automotive delivers the goods. They listen, they're thorough, and most importantly, they fix the problem at a reasonable cost. Hinga doesn't look for things to charge you for, and he delivers quickly. I recommend Hinga's without reservation. H. Gill-King

Garrett Flippin

★★★★★

a year ago

The entire experience was extremely pleasant! They were able to turn a challenging car problem and bad situation into such a wonderful experience. I had my car towed to the outside of their building after hours one night after hours based solely on their ratings and reviews. The mechanics proved to be very knowledgeable and direct by taking the time to explain the issue with my car and exactly what would have caused the problem. Joy in the front office was incredibly helpful and understanding throughout the entire process as she explained the different repair options available. I 100% understand why they are so highly rated and strongly recommend them to anybody looking for a trustworthy auto repair shop.

Zele Bogale

★★★★★

a year ago

Exceptional Service and Honest Pricing I can't thank Hinga's Automotive Co. enough for their outstanding service! From start to finish, they've proven to be exceptionally honest, reliable, and offered a reasonable price for their services. My experience with Hinga's Automotive Co. has been nothing short of fantastic. I took my F150 for a repair and They were transparent about the repairs needed for my vehicle and provided a fair estimate upfront. Their team worked efficiently and kept me informed throughout the process, ensuring I understood every step of the way. What sets Hinga's Automotive Co. apart is their commitment to integrity and customer satisfaction. They deliver on their promises with professionalism and expertise, making them a trustworthy choice for any automotive needs. I highly recommend Hinga's Automotive Co. to anyone looking for a reliable and honest automotive service. You won't be disappointed!

Fernando Lira

★☆☆☆☆

4 months ago

No star deserved, inexperience mechanic made us spend over 3000 dlls on a repair knowing that after doing it the change of oil was a must, he did not do it and oil pump was damaged when driving on the freeway, we are asking for full replacement of the motor and refund of money spent for horrible job

Jeff Tan

★★★★★

Edited 5 years ago

While on a cross country trip, I was sure I had a broken CV as I limped towards the Dallas area. I called Hinga about 2 hours away and they said they could take me in as soon as I arrived. To my surprise they were not only able to figure out the problem immediately, they got the new axle and installed it within a few hours! I never expected to be back on the road in the same day, let alone before sunset! Joy was great to talk to while my pup and I waited. Super happy to find out they were also dog friendly, on top of being very quick and hard working people!!! It’s so good to know there’s a good shop in town.

elle

★☆☆☆☆

7 months ago

(TLDR: spent $4000+ in additional repairs from the damage caused by this mechanic and was ignored when i tried to contact them after my service) Took my honda in last year and the parts used to "repair" my car ended up causing even more damage as the parts used were old/already used and weren't compatible with my car. I was told this by TWO MECHANICS: 1. another independent mobile mechanic and 2. by my dealership. Both said the coils/spark plugs used by Hinga's were significantly rusted and looked damaged or previously used, which was why my car was still misfiring. Ultimately this ended up causing even more problems with my car, leaving me with severe engine damage. Was charged around $600 here and ended up spending several thousand ($4,000+) to repair the damage caused to my car which took about 2 months in total. My car also broke down and/or wouldn't start several times after Hinga's "fixed" my car leaving me stranded on multiple occasions. I tried to call them to discuss the damage and my call was immediately declined. I got a text saying "call later", and when I asked when I should call I never got a response. The way that that^ situation itself was handled leads me to believe that they intentionally ripped me off. Really disappointed, wanted to support an independent mechanic and find a new and reliable business in the area but I can't say I recommend this business considering my car "repair" done here resulted in $4000+ of additional repairs.

Nayeli Lira

★☆☆☆☆

Edited 3 months ago

NO STAR. If you need anything related to engine repairs, do NOT take your car here. When you have an issue with their work, they will ignore your calls and will try anything but to make things right. Joy, the office manager and owners daughter, told me “unfortunately in these situations someone is a victim and in this situation you are the victim that’s just how it goes”. My car is now worthless as the engine is damaged due to the “35 year” experienced mechanic being negligent and not properly doing what they “specialize” in. I took my car in for a noise, however my car was still driving normal, no shaking, no stuttering, it had nothing but a sound. The mechanic replaced camshaft follower and intake, all of the lifters, rocker arms, timing set, fuel pump gasket, vacuum pump gasket, vvt valve and timing cover gasket which ended up being $3k. At pick up time I noticed my motor was shaking a lot, I asked the mechanic and he said it was “normal”. I brushed it off to avoid conflict and decided to drive my car and see how it drove. The car began to stall when accelerating (which it never did before). I took it back to the mechanic the next day, he said everything looked good and to change the spark plugs and ignition coil in cylinder 4. The car was not stalling anymore but still shaking a lot and he kept saying it was normal. I also mentioned the second time around that oil was leaking from my car as well from the timing chain, a part he fixed but he said he cleaned it up and it was not leaking and that it was just old oil. FOUR days of driving my car, the oil pressure light turns on. I had to tow my car back to Hinga’s Automotive. This is the THIRD time they have my car, and the mechanic says that my oil looks golden and it looks like there could possibly be metal in the oil from the bearings. I asked him if he checked the engine oil after he did all of the engine work. He said he checked it and it was “clean” but not even a week of having my car and taking it back, it is not clean anymore? I asked Volkswagen Dealership and another independent mechanic which both confirmed that an oil change is necessary after major engine work is done as it was on my car because debris or metal from old parts can get into the oil and engine from the exposure. I had an independent mechanic go to Hinga’s shop and look at it because Hinga suggested I should, the independent mechanic said the parts used did not look new and they are refusing to let me look at the receipts to the parts used for MY car which I PAID for as “new parts”. The independent mechanic asked Hinga’s mechanic questions that he could not answer, he just stayed quiet the whole time, knowing he messed up my car. I again mentioned to Hinga’s mechanic that the oil was leaking again, and he then admitted that he did not seal the part correctly and it was leaking a few drops. I asked for a refund and should ask for the mechanic for another engine due to his negligence. No one was helping and management never called me. I spoke to Joy who is the “manager/owner” ONLY AFTER my dad put a bad review but she did not want to issue me a refund and said I had to wait a week and a half which would have been 11/28 for the owner, Mr.Hinga, to come back from out of the country for him to talk to me about the engine. Mr.Hinga then had to extend his trip until after Christmas ( I was told this on 11/21) for that reason he would not be able to see the car himself to discuss the refund and will not even call me to talk to me personally. Joy admitted to me that the Mechanic recognized he messed up and that this was a “one time mess up” because he is a “good mechanic”, however, he failed to do one simple step that should be routine for a mechanic that specializes in engines. They say it’s under warranty but even though the parts and labor are under warranty, if you want a refund, they will not give it to you. These people are money hungry and will not do the right thing even when they know they are in the wrong. Don’t waste your time and money like I did.

Joshua Fernino

★★★★★

3 weeks ago

My brakes were getting shaky and I brought my car to Hinga's. It turned out that I needed all new pads and rotors, front and back. We agreed on the work to be done and to have my car back the same day. Except that the parts supplier delivered the wrong pads, so my car had to be held until the next morning. I had to be at work the next morning for training, and Mr Hinga went out of his way to arrange for me to get to work the next day and get my car back. He totally worked around my schedule. I could sense the deep concern in his voice as he apologized for the situation, and I could tell his desire is to make his customers happy. Thank you, Mr Hinga! God bless