Hock's Japanese Car Specialists brings expert Car Repair solutions to the local community in Pomona, CA, Pomona. From Auto repair shop, Auto tune up service, Mechanic to complex Car Repair projects, they maintain high standards of service quality. Local residents in Pomona, CA appreciate their attention to detail, leading to a consistent 4.8/5 rating from 58 reviewers. By focusing on the specific requirements of the Pomona, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Pomona, CA and beyond.
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James was super helpful and pricing was great for the services I needed.
James McKay
★★★★★
Edited 5 years ago
Took good care of my car and repaired my clutch. Service was crazy fast and prices were fair.
M E
★★★★★
4 years ago
I love HOCK this is the only place I go to and have been going to for the past 15 years plus very honest people ask for James
Maxwell Myers
★★★★★
3 years ago
Charged way less than the dealership. Small and cramped a bit, but you get the sense these mechanics know what they're doing.
Ryan Garcia
★★★★★
6 years ago
This shop is my favorite! Great communication, quick service and very good mechanics. Got my Honda running like new again!
Julius Caesar Patulot
★★★★★
3 years ago
Been coming here for over 20 years now and there service is great, superb curteous and quick.
P Bobocat
★★★★★
6 years ago
My 2000 Honda Odyssey had 2 problems showing from th check engine light ...I took it to a smog shop they wanted $750 to repair...the second shop said all 6 cylinder coils had to be replaced..I took it to Hock's..he found the ONE bad cylinder coil and fixed the smog trouble...it passed smog my total bill was $430...this place is very honest and fixed only what needed to be fixed....he was very honest wich can be rare these days
Murriel Hays
★★★★★
6 years ago
Great service. Great prices. They don't hustle you, and always honest. Great work
Ruddy Sanchez
★★★★★
4 years ago
Great service got my wheel bearing replaced fast and easy they diagnosed the exact issue that the dealer didn’t now my cars runs silent again
favian perez
★★★★★
4 years ago
Best service, prices, and awesome customer service. Been coming here for over 20+ years and James never done me wrong.
DarKSkin BeCCy
★★★★☆
3 years ago
Always a good experience. I'm in & out and out and i never feel like I've been taken advantage of because I'm a woman, in fact I believe that they do all of the little extras because I am☺️
Craig Lewis
★★★★★
Edited 3 years ago
I've taken two Subarus to my regular mechanic, and he couldn't figure out the issue. The first was a CVT transmission code. My regular guy offered to put a used transmission in for $7k. Hock's fixed the transmission for $2k, and had it done sooner. The second was a wiring issue for the AC blowers. The first guy gave up. Hock's eventually found a connector that had burned out inside. Without taking it apart, you can't see the issue. Instead of ordering the $1.5k replacement full wiring harness from the dealer, they got a used connector ordered for much less. This one did take a long time to find, but they didn't give up. I'm the future, I'll just take the Subarus straight to Hock's.
Kaila Uli
★★★★★
7 years ago
I take my Lexus pretty much exclusively to Hock’s. Their prices are really good and their service is fast. I never feel like they’re trying to rip me off or sell me something I don’t need.
Char P
★★★★★
7 years ago
This place rocks! I am telling you...been to other places where they charge double the price. And these guys charge so fair and do a phenomenal job!!! Saturday's are super busy but drop your car off in the week and they will do their best to get it back out to you. Speak with James...he will help you at the front desk.
Rachel Parrish
★★★★★
a year ago
James and his crew were very knowledgeable. Fast and friendly service. The prices are very reasonable thank you. I will be back.
Uriel R
★★★★★
4 years ago
I’ve gone to this shop on several occasions. All times were great experiences. I brought my Honda in to get motor mounts fixed and I was getting quotes elsewhere for almost double but when I went to Hock’s he saw it and determined I only needed to fix 1 and the other ones still had some life saving me 50% of the other quotes. Ever since that honest experience, I’ve solely trusted him for my car repair needs.
Joey Desi
★★★★★
7 years ago
Very nice people work here. Not a busy day when we came here for break job.
Loan Nguyen
★★★★★
11 months ago
They fixed my malfunction alerts on my Prius when I was told only the dealer or body shop can recalibrate the software. Great price too! They earned my business. 👍👍
jose placencia
★★★★★
6 years ago
I took my daughters black 2004 Honda pilot to replace the Engine and got a fair price,good work good people and verry good knowledge of cars not like other places . I'm going to give them all .my business from now on.
bread o life
★☆☆☆☆
Edited 10 months ago
I came here for a few jobs in the past and the prices were average. They replaced my front struts and brake pads about 5 months ago in may 2024. About a week after they replaced my pads they started squeaking. I didn't think anything of it until they started grinding quite loudly in the last few days. When I went back here for the problem to be addressed they told me the pads were under warranty. I asked if they were defective and then he responded an hour later on the phone telling me that the pads were completely worn and it was metal on metal. The rotors would of course have to be replaced as well. I asked how they could have worn put completely in a few months. He responded that it must have been my driving habits or how much I drove. Thus he wouldn't honor the warranty. How on earth would brake pads completely wear out in 5 months? I drove a bit more than average but not the incredible amount of driving it would take for pads to completely wear out! He refused to make it right and acknowledge that something is seriously wrong on their part. My guess is that the pads were never replaced in the first place. I would like to give the benefit of the doubt to the owner that he didn't know the work wasn't done by one of his mechanics. My advice is to make sure the work is done to your car after you leave. I am writing additional information after I see the owner replied to my review. He claims that I didn’t say anything about the brake noises after they did my front brake pads. I said something when I came back to their shop on the fallowing visit. They were squeaking shortly after the prior visit which didn’t seem like a huge issue as I know brakes can sometimes make a little noise for various reasons. However when the grinding noises started I knew there was something serious wrong. That was when I decided to come back so that the issue could be addressed. He claims that he explained to me that the brake caliper got stuck which was the reason for premature wear on the left brake. He never spoke a word of this to me anytime that I saw him. Even if that was true, it wouldn’t explain why it was also almost completely worn away on the right brake pad after not driving the car anywhere near enough to completely go through front brake pads in 5 months. I understand he is trying to uphold his shop’s integrity but he is flat out lying now.
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