HondaPro Honda-Acura

Gully Foyle

★★★★★

10 years ago

This place is awesome! 100% recommended, no reservations. Last week, I had an electrical issue on my Honda Odyssey that was draining the battery (3 new batteries in the last couple of months) which my regular mechanic had been diagnosing incorrectly. I jumped the van and took it in before 8 a.m. on Tuesday, stressed out because my family needed to use the van for an out-of-state trip the next day. When I walked in the office and left my keys with the friendly folks inside, I was impressed by the organized files displayed behind the counter (I'm assuming of HondaPro's customer vehicles), but worried that such an impressive display meant this repair would cost me an arm and a leg. I had no idea what might be the issue, I was totally at their mercy. HondaPro could have charged me anything, and I would have probably gone along with it. I received a call at 10 a.m. that SAME DAY - they had found a parasitic draw, had already fixed it, and it would only be $100. What a relief! Thank you so much! HondaPro is a blessing!

nah man

★★★★★

3 years ago

HondaPro has been taking care of my vehicles for almost 20 years. They are always courteous, professional, timely, and extremely fair with their pricing. I wouldn't trust my Hondas with anyone else!

Coco Reigh

★★★★★

8 years ago

HondaPro was as good as the good reviews! Really they were quite great. I called mid-week for my 2008 Acura MDX which needed a new alternator. They fit me in the next day and picked up my repaired car the following day so (1 day service)! They easily could have tried to have me purchase a new battery, but they tested it and stated it was strong. HondaPro made a few other service suggestions, but no pressure or hard sell. I thought their parts and labor charges were fair. Tyler, who I worked with over the phone was very professional.

Earl Demaree

★★★★★

7 years ago

Professional clean service and timely. Did exactly as our request. Suggested a couple items after curticy check. They were safety issues so we did them. Price was 50% of one location and 75% of another location that we priced. Review ratings were better than the two other locations that we checked on. Going back the next time we need service on our Honda. Just moved to town and hit a homerun on our first try. Thanks Honda Pro.

G Hulse

★★★★★

6 years ago

These guys are the best. If you own a Honda this is a must know place. They use quality parts and do good work. They have so many customers that you may wait an extra day but it's worth it knowing your car will be repaired the right way. 5 stars for Hondapro

Finley Robinson

★★★★★

2 years ago

Our family has been a customer at Honda Pro for 20+ years. A family owned company, they are Honda & Acura experts, do great and honest work for a fair price. We drive Honda’s because of Honda Pro.

Gabrielle Idlet

★☆☆☆☆

Edited 3 years ago

I think my car repair need must’ve been too inexpensive for HondaPro to bother with. After the initial 2 1/2 day diagnostic process (an explanation of which I did get from a very friendly service employee), I got a bunch of shrugged shoulders and a somewhat rude receptionist. I was told I could try and find the part I needed online, but I was given next to no guidance for how to do that. (That same friendly employee did his best to suggest I try salvage yards, but I couldn't get a response from multiple messages about whether I could get a picture of the part I was looking for, since searches all named the part differently.) My own experience working in customer service was that if I couldn’t solve a problem I would surely try to help the customer figure out another solution, or give them some clarity about what might be possible. I got virtually none of that from HondaPro. I also left messages that were not returned and asked to be put on a parts waiting list (which I only learned was a possibility thanks to the help of Honda of Fayetteville, which was great), but that never happened. I would not ever take my vehicle to HondaPro again.

James Strzelecki

★☆☆☆☆

2 years ago

Scam. Guy/girl quoted different prices. After I paid they didn’t check what I had asked them to do. absolutely NOT Honda pros!! Only fixed simpler problems, ball joints, tire rods, some thing any mechanic could fix.the price kept going up and up as they went. Absolutely not professional all a scam… I was warned by other mechanics…

Becky Matthews

★★★★★

3 years ago

You all really are the bomb, and I appreciate everything you've done for me. I too have been off and on for 24+ years from the Prelude to Accord to Crosstour. I did do business with the Honda dealer for the last 3-4 years (I cheated on you I'm sorry), and the service associates are great but the mechanical work I feel has slipped quite a bit. You know your stuff and are diligent. Thank you for continuing to be awesome!

josh thompson

★★★★★

2 years ago

Great experience with Honda Pro. They got my MDX in the shop the day after I called, and had it out the next day. I thought I had a steering rack leak, thankfully they’re better at diagnostics than I am. Saved me quite a bit. Very honest, and they know what they’re doing. I highly recommend Honda Pro. Would you guys start working on Toyotas also?

Chris Hale

★★★★★

2 years ago

My civic was in a front end collision and HondaPro was exactly what I needed. Drop-off, service updates, the estimate, and pick-up was all very professional with a friendly smile, at a reasonable cost. 10/5 if I could and I will be a repeat customer for any future Honda issues.

Lafayette Johnson III

★★★★★

10 months ago

From day one when I found them and they serviced my car I have had nothing short of professional, courteous, and genuine service with Seth and Hailey. I Love HondaPro!!!!

Thomas

★★★★★

a year ago

Yesterday I made a random call to this business and spoke to the Woman in front in charged. She was kind and considerate about my needs they put in a new starter in my Honda Civic saved me a ton of money. plus did a great job and Public if you need work on your auto's I highly recommend Honda-Pro-Acura. Again thank you Honda-pro Thomas Medina

Noah Kirby

★★★★★

7 months ago

FANTASTIC. THIS is the kind of service I’ve wanted from every auto shop I’ve been to. You can tell they enjoy their work and take pride in it. BRING YOUR HONDA HERE.

Jessica Novak

★★★★★

a year ago

I had been having issues with oil consumption in my 2009 Accord for a long time. My engine was grinding on a cold start and wasn’t accelerating. I took my car to the dealership and many others before and no one helped me with this issue. I had a recommendation from a local mechanic to come here. I called Monday morning told them what was happening and I needed a full cam inspection. They got me in first thing the next day provided updates throughout the day and replaced my timing chain and VCT actuator. The owners were extremely kind and helpful! I highly recommend!

Tyler Grant

★★★★★

7 months ago

Super nice folks who fit me in a day after my call. They did service (4)on a HondaCRV for me at half the cost of the dealership. Quick, friendly and affordable.

Warren Robinette

★★★★★

4 months ago

Just had a new starter installed at HondaPro in Fayetteville, AR and I'm super impressed! The team was professional, courteous, and got the job done quickly. The price was very competitive too. My Honda Civic is running like a top now. Big thanks to the team at HondaPro for the great service. Highly recommend!