Honest-1 Auto Care Spotsylvania VA

Cadence Thompson

★★★★★

a year ago

Absolutely loved the experience I had at this shop. My break line snapped as I was going to work. One of the employees helped get it to the shop and fixed it within 48 hours! Quoted and payed a very reasonable price . I really appreciate the care that went into fixing my old, pretty rusty car. Everyone I spoke to was very easy going and nice. They did exactly what they said they'd do with my car. I plan on going to this shop again in the future.

Charles Sniper

★★★★★

11 months ago

We ran into trouble with the parking brake in our car on the way to Raleigh. We found Honest-1 and showed up first thing on Saturday morning , 4/12. Shah fit is right in. They found the problem and had the car out in just an hour. While waiting I was treated to what was probably the best donut in the State of Virginia. I would highly recommend this shop to anyone considering using their services. Thanks again!

john eastlick

★☆☆☆☆

a year ago

Took my vehicle in for inspection, inspection was done well enough, didn't take too long and let me know what I needed to fix. However in that short amount of time they managed to mess up the local dump decal on my windshield, and took a small chunk out of the side of my door, which I can only imagine is because they are operating an auto facility within a converted bank, the dude had to do a 12 point turn to get my car out of the bay, which is likely how they damaged my car. I would recommend tires plus on mine road, far superior in vehicle service, I will give these guys they were very nice about it all when not telling me they damaged my car and charging me $20 for it. And bonus tires plus on mine road doesn't operate out of a converted bank. And honestly just to rave about tires plus on mine road, in the past year and a half they have serviced my brakes, lights, battery, soon my starter, have made sure to offer me discounts when available and their service is top notch, they offer lifetime warranty work and even have offered to bring my car in to get checked for free to ensure their work was done correctly, they even accidentally gave me a free oil change once.

Michelle Slifko

★★★★★

11 months ago

I have been to this shop 3x. The first with a punctured tire, they got me in immediately and patched it. They were kind, and didn't seem bothered by my kids there. I went back for an inspection yesterday. I failed for my tires and ordered a new set. Despite their busy schedule they still got me in as I needed my car for work. My battery died before I went in, they let me come in 30 minutes late (needed a jump to get there) got my tires on, put in a new battery, got me out with a passed inspection sticker. Everyone who I had any interaction with who worked there was pleasant, friendly and made me feel welcome. I can not recommend this shop enough!

Elisa Perry

★★★★★

7 months ago

I always have a good experience when I take my car to Honest-1 auto. The staff is very friendly and they don’t try to sell you parts/service that aren’t needed. I highly recommend them for any car service or tires.

Daryl Lann

★☆☆☆☆

9 months ago

Terrible. Needed a brake line replaced. Simple job. Took three days. Yes three days for a quote to come back. I was told I needed all four brake lines replaced. Yes. All new brake lines. Not just the one that was faulty. Told them I was not going to install all new brake lines because they “thought I might need them.” Was willing to pay the ridiculous amount quoted for replacement of one line ($455!) because I didn’t want to do it myself. Was then told that they would not do the job without also doing a complete brake fluid replacement (an additional $260) because it would not be safe. I know that to be bullcrap. I asked if they were seriously declining to take my money to perform a job as requested by a customer. A customer, mind you, who will certainly need additional services in the future and who is currently looking for a new shop. The owner literally said he didn’t want my money. Five minutes later, I secured an appointment to have the job done by another shop for less than half the price. Oh well. I’ll give my money to someone else. The rest of you should too. I have no idea who these people are who are writing 5-star reviews. But be skeptical customers. These guys are scam artists. And not even very good at that.

Maximo Pena

★☆☆☆☆

2 weeks ago

This guy's have a bad reviews and is true, I went for oil change, 1 guy was on the phone, the other 2 guys were watching a video, and then one of the guys came out with a friendly face and told me we are closing in 2 hours and we're not gonna have time to do the oil change.

SrCitaZEN

★☆☆☆☆

7 months ago

The name is deceiving. Our vehicle was diagnosed to require a motor flush (less than 75K miles) after being convinced that the suspect electronic components were good. $600 later the check engine light was still on. We returned with the car but they wouldn't even pull the codes to see if they were the same or indicating a different problem. I expect they knew the flush wasn't the fix. Lesson learned. An honest garage is hard to find but I now know that this isn't one.

Robert Rawlings

★☆☆☆☆

6 months ago

Went there for an oil change and was told it would be over $100. Went down to little tire Co. And had my oil changed fluids typed off and my tires rotated and balanced for $64. I won't be going back to so called Honest auto anytime soon.

Miranda Hydorn

★★★★★

2 years ago

They are fantastic. Twice I have had a nail in the tire and both times they put my spare on for me. The prices are reasonable. And they are so friendly. I will always pick honest 1 for all my auto needs.

Christian Lowe

★☆☆☆☆

6 months ago

This is what ZERO STARS looks like...Initially serviced for an alignment($160) and Safety inspection($20), charged an additional $37 in taxes or so i was told($217), then told all i need to do was ask for a discount. Doesn't make sense..charged $180 for the services...then to speak with the safety inspector, come to find out the Alignment machine was broken. So, the alignment is paid for wasn't done... If I hadn't asked to speak with the inspector directly, I would've driven off paid for service that neither perform nor informed.I have to wait let alone hope that my account is refunded sooner than later....DISHEARTENINGLY DISHONEST

Matt K.

★★★★★

2 years ago

I moved to the area in mid 2019. This was the closest car repair location to me. Moving to the area one of the stressors is finding a good, trusting car repair place. The owner has treated me fair over the years. I have nothing but nice things to say. I haven’t been there for a while. Perhaps it’s because they have taken good care of things.

jayda Abinader

★★★★★

7 months ago

I had such a great experience here! My oil change was done super quickly, and I didn’t feel like I was waiting around forever. The owner was so kind and welcoming, which made the whole visit even better. It’s not often you find a place that’s both efficient and genuinely friendly. I’ll definitely be coming back and recommending this shop to others!

Lindsay Velez

★★☆☆☆

6 months ago

Have used this place under previous ownership. Today was quoted a supposed special when I called for an alignment today for $125 when I checked out, it was $155 and with no paperwork or evidence that anything has been done. I was given Nothing to sign that the work was completed as you would normally get from any repair shop/dealership. he also told me cash would be cheaper but then kept counting my 20s as though they were tens till I finally convinced him I had given him $150 in cash. This was a fairly decent shop in my previous experience. It is no longer run in a reputable manner. I hope my alignment was actually done not that I have any proof other than $150 gone!

Alias Rex

★☆☆☆☆

2 months ago

Dennis has rude telephone manners. We have never been to their service center. We have lived here in the Spotsy Courthouse area for 40 years. Decided to try and see if we could schedule an appointment for state inspection and Dennis was condescending, rude and acted like we were doing him a favor. Maybe somebody with people skills should answer the phone. We wont be seeking their services.

Rebekah Walter

★☆☆☆☆

2 months ago

Made an appointment for an oil change, and asked about a safety check as well. The older guy with glasses and a cap at the front desk was extremely rude. He claimed the appointment time was later than the reminder message that was received from their system, didn't care about resolving the issue, and tried to move on to the person behind without so much as a by‐your‐leave. Not sure how such an unprofessional place that has a record of poor service and questionable charging practices (check other reviews) is still in business, but stay far away if you're looking for fair prices or even bare minimum front etiquette.

Andy Hulon

★☆☆☆☆

a month ago

Got the worst wheel alignment ever, in my 50 years of driving, from Honest1 at 10350 Courthouse road in Spotsylvania. My 2024 Honda CRV was driving fine but I scheduled this alignment because I had new tires installed two days ago. After the Honest1 alignment the steering wheel had to be turned about 20 degrees to the left in order for the car to drive straight ( straightening the steering wheel would cause a hard right turn!) No excuse for work this poor and clearly no test drive or quality control. I immediately returned to their shop and they redid the alignment. I watched this time and the amount of adjustment done was extreme. Keep in mind it was driving fine before Honest1 touched it. When asked what the problem was the technician, Dennis Powell, told me their alignment machine was “wonky”. When I questioned the honesty of charging customers for an alignment done using a “wonky” machine Dennis invited me to step out to the parking lot to fight. Based on my experience this Honest1 location does not have the equipment required to do a wheel alignment accurately and the technician wants to fight customers who point out the poor quality of his work. Other than that it was a great experience LOL. Since I have zero confidence in the work they did and indeed fear that that they may have caused damage I will be getting the alignment done again from a shop that invests in the proper tools for the job. The owner was standing next to us for this entire exchange and said nothing.