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About Business
Conveniently located in Honolulu, HI, Honolulu Ford Service Center has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto air conditioning service, Auto tune up service, making them a top-choice Car Repair specialist in Honolulu. Backed by 35 satisfied customers, they currently hold a prestigious 2.9/5 star status on our platform. They take pride in serving the diverse needs of Honolulu, HI residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Honolulu Ford Service Center is the go-to destination for quality and service in Honolulu, HI.
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Google Reviews
De Creole
★★★★★ Next level! I only visit this place for my six‑month oil changes and annual safety checks, but every time I’m impressed. Customer care and service have continued to improve, even though they’ve always been excellent since I first started coming here. From the Starbucks coffee, popcorn, and large‑screen TV in the waiting area to the top‑notch communication and attention to detail from my service representative, Christopher, everything is thoughtfully done. I particularly appreciate the added convenience of their text‑message updates, which make it easy to ask questions and stay informed about any unexpected repairs. Thank you to the entire team for such professional and attentive service.
Gary Asano
★★★★☆ I brought my car in for mainly an engine oil change and transmission fluid change. My service advisor, Theresa, has helped me a few times before, and she’s always great. She does her best to make sure things go smoothly and keeps me updated throughout the visit. When I scheduled online, I mentioned that I’d be bringing my own transmission fluid. Nobody contacted me to say it wasn’t allowed, so I figured it would be fine. When I got there, I told Theresa the fluid was in my passenger footwell. She said they usually don’t use customer-supplied fluids but could if the technician approved it. Later, she told me the tech said my fluid wasn’t compatible with my car, so they couldn’t use it. I didn’t want to make a big deal out of it, so I said okay. The fluid I brought is well-known in the Mustang community and specifically marketed for Mustangs — including my 2015 model — so hearing it wasn’t compatible didn’t make much sense to me. It was a bit frustrating since now I’ll have to find another shop to do the transmission fluid change on one of my rare weekday days off. Other than that, everything else went smoothly. I really like that they provide free Uber transportation.
Adam Harris
★☆☆☆☆ They scheduled and confirmed a vehicle pickup for 0730. No one showed. When I called that morning to find out what was going on, I was told their drivers don’t even start until 0800. They admitted they already knew this but never bothered to call or correct the pickup time. That alone is ridiculous. It got worse when I drove my Bronco in myself since the pickup was clearly never coming. The in-person service was just as bad. I was brushed off and given lazy excuses about ‘AI issues’ and how they supposedly couldn’t fix it. No ownership, no apology, no effort to make it right. Just indifference. This was easily the worst service experience I’ve had on island. If you have literally any other option, take it and avoid this place.
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