Horacio Auto Service & Brakes

Osorio Osorio

★★★★★

7 months ago

So I brought my Cadillac SRX to this great mechanic, and my good friend who works at the Valvoline instant oil change recommended me to him. I was truly impressed of how professional and friendly their service was and how it’s truly family owned. They are the best of the best, they fixed my car within two hours. My car was so bad it was leaking coolant to the point that my car was over heating, they managed to repair all the problems and then some that came with it. The owner Horacio is truly a GEM! He’s genuinely a good hearted person, and he knows what he’s doing. I have nothing bad to say about him or his professionalism, if you want a real mechanic that won’t screw you over or ruin your vehicle even more, go to him. He knows what he’s doing, and let’s not forget about his daughter in the front desk, she’s such a kind and beautiful person she’ll make you feel comfortable and welcomed there. I hope they continue to succeed and get many more customers because they deserve it. If you’re looking for a real mechanic that knows what they’re doing then stop looking and just go to them, they won’t disappoint you. You guys are the BEST OF THE BEST!

Javier Flores

★★★★★

8 months ago

Great service and truly a family-owned business! Took my truck in before our road trip, and he serviced only what was truly needed: the brakes, radiator flush, brake fluid flush, and air filter. The owner himself did the work and didn’t try to sell anything unnecessary. I’m new to the area, so finding an honest, trustworthy mechanic is a blessing. I would definitely recommend Horacio Auto Service.

christopher jones

★★★★★

7 months ago

Horacio and Evelyn are the best!!! Customer service is amazing they are so helpful and trustworthy. Pricing is also aggressive and fair. I would not take my car anywhere else that is a fact!!

Jose Licon

★★★★★

9 months ago

My vehicle has been serviced/repaired by Horacio’s shop every time a malfunction occurs. From the moment a diagnosis is made to the completed repair a time is given. The prices are transparent and competitive. I highly recommend his auto service for any auto needs. Thank you Horacio.

Lisa Eisert

★★★★★

10 months ago

My car broke down,it was the Alternator! I walked in,asked for a quote and they fixed my car in less than 2 hours!!!! Horacio is amazing,he was the only one who got me in on a Saturday,2 hours before the closed the store🤩🤩🤩 it’s a family owned business with a great Family. Thank you so much 🙏🏼

Chris Banda

★★★★★

a year ago

Honest, hardworking and prioritizes the needs of his customers while getting the job done in a timely and efficient manner. This is a stripmall of options, but Horacio is the clear winner. While I live in San Diego--I got a nail in my tire and had to pull off the freeway. After attempting Firestone (3hr wait) I googled tire shops and found this plaza full of auto shop options. Walking along all the other auto shops in this center--Horacio was the only place that had a person at the front counter ready to hear my need. He drove my car around to take a look and came back in the lobby 15min later and said "done!". I was impressed with how quickly he got me back on the road. After a short conversation I found out Horacio and his family run this business with integrity and heart. I look forward to referring friends here and highly recommend bringing your car here.

s I.

★★★★★

a year ago

Very Honest, Reliable and Dependable as well as Good Pricing. I always recommend him to Family and Friends. We have been coming to Horacio for a few years now for all our car repairs and we are always satisfied and happy with his services. Family owned and operated providing excellent customer service and communication. Thanks for everything Horacio 👍👍

Dave Thompson

★★★★★

a year ago

If there was a 6 star rating that's what I would put. I needed a new engine for my tahoe. Everywhere i went it was so expensive or it just seemed kind of shady. Horacio was refered to me from a coworker. His price was way more reasonable than anywhere else. He told me 2 weeks and it was finished in 2 weeks. He never tried to upsell me on anything or use any scare tactics to get me to spend more money which gave me piece of mind. He did a great job and now my tahoe runs like a dream. He is super nice and the girls that work up front are super nice as well. I felt like I was in great hands. I would recomend taking your vehicle to Horacio. Thank you Horacio for taking care of me💪

Axel Roads

★★★★★

2 years ago

Have been using Horacio for almost 10 years to service and repair now 3 cars. I’ve known many great mechanics over the years and he is fair, honest and good at what he does. Always recommends and uses high quality parts even though sometimes I want to go cheap on my old Montero. He will always be honest and give The best recommendations. That’s how you you run a business!!

Quiz Tube

★☆☆☆☆

2 months ago

The owner’s explanations felt inconsistent over time. That alone made the situation feel unreliable.

SL

★★★★★

2 months ago

Did an oil change here affordable and great service

Brad Rauch

★★★★★

10 years ago

This is the best mechanic! His rates are fair and his work is excellent. I just returned after a radiator replacement for a small leak and they replaced a hose for free. Wow it was unexpected since I thought it just needed a clamp tightened. Horacio always goes above and beyond to make sure my car is in great working condition. I highly recommend his shop for any automotive repairs or regular routine maintenance.

Veronica Bahena

★★★★★

4 years ago

My husband and I brought our van to be checked here by Oracio. He was very honest and super nice. He didn't even charge us to check our car and told us it wasn't worth fixing or keeping, for which about 7 months later the car broke down and we couldn't do anything to fix it. Thank you for being honest. We are definitely coming back to him.

Jeremiah Ross

★☆☆☆☆

Edited 3 years ago

Horacio charged me 1000$ said he changed out a part but when taken to dealer we were shown the "new" part was not new at all. When confronted Horacio lied. We thought he was an honest mechanic turns out that's just an act, beware we were totally fooled. We have been taking multiple cars to Horacio exclusively for years and even referred friends and family on multiple occasions. Things are not always what they seem can't believe such "nice" guy would attempt to totally defraud my family. Horacio you reap what you sow friend just remember that. Just to respond to Evelyn as she is providing inaccurate information. You "replaced" the throttle body and said the car was ready we picked it up and the next day the check engine light came on, you tried again to reprogram but were not successful which is when you recommended we go to the dealer. Had nothing to do with a recall. Once we got to the dealer they informed us the throttle body was never replaced we took pictures that PROVE this! We then told Horacio and he provided a full refund. Why would you provide a refund if you replaced the part? I'll tell you why because you tried to pull a fast one on my family and you got caught!

Bob Hayes

★★★★★

a year ago

Horacio is honesr, effecient and affordable. The best auto experiece I have had and I have lived in Mission Viejo for 55 years. I highly recommend Horacio for your automobile service

Barry Boyd

★★★★★

4 years ago

Horacio has been working on my cars for well over 15 years. Not only has he been a trusted mechanic but also a great friend that now works on everyone’s car that I know. He now has his family involved and they are all an amazing part of the team at his shop. Thanks Horacio!

Deleware Expert (DT)

★☆☆☆☆

2 years ago

Went in for an oil change. Took my car to the dealership for a recall and was informed my car was leaking oil, but due to filter being loose. I told em I'd get it fixed by Horacio. He then proceeded to tell me I needed $1500 worth of work instead of just tightening the filter. I will not be back. Lost a customer so buyer beware.