About Business
Conveniently located in Rochester, NY, Instant State Inspections has established a strong presence in the Car Repair market. They have specialized expertise in Car inspection station, Tire shop, making them a top-choice Car Repair specialist in Rochester. Backed by 239 satisfied customers, they currently hold a prestigious 4.3/5 star status on our platform. They take pride in serving the diverse needs of Rochester, NY residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Instant State Inspections is the go-to destination for quality and service in Rochester, NY.
Google Reviews
bill brant
★★★★★
3 weeks ago
I have been coming here for years for inspections and minor repairs.
Ellen Lunts
★★★★★
5 months ago
I went for an annual inspection and they found a screw in my new tire (less than 5k miles on it). They did not charge me for a screw removal/fixing because the screw was small and didn't punch the tire thru. This is very honest because they could have charged me for an unnecessary tire repair, or worse for tire replacement. Also, this year I was quickly in and out.
Evelyn Bishop
★★★★★
4 months ago
This is one of the best experiences I have encountered with a repair shop. They are helpful and professional. I have found the place for all future car needs. You can rely on this place to be honest !
William Dachille
★
☆☆☆☆
9 months ago
My wife recently went in for an inspection and it failed due to a code being shown, which we understood. I replaced the gas cap shortly after, suspecting that was the issue. The light immediately went off. She returned the following week, and it was failed again. Instead of offering to look into it or providing any insight, the person helping her seemed clearly annoyed and just said, "You have to get it fixed." That’s not the kind of service we expect. A little professionalism and willingness to help goes a long way. We’ll be taking our business elsewhere moving forward.
Luis Rodriguez
★★★★★
a year ago
Went to get an inspection today and the customer service was great. I brought my son with me, so we had to wait in the waiting room while the inspection was being done. The woman at the front desk was very nice and even gave my son markers and a coloring book to color. She also gave him crackers and apple juice. Thank you so much for the great customer service.
Mike Taddonio
★
☆☆☆☆
Edited 4 months ago
Avoid this place! Failed my inspection and took sticker off my truck figuring it would force me to have so called work done there. I went elsewhere where it passed after I tightened the gas cap. Dishonest scam artists is what they are!
Aiden Quigley
★★★★★
5 months ago
Honest people, not trying to sell you something you don’t need. Been coming here 20 years, great people.
Chad Crawford
★★★★★
9 months ago
Excellent and friendly staff. Outgoing and personable. Not your typical miserable shop employees by any means. Quick and on point. Highly recommended!
Gene Rinas
★★★★★
2 years ago
Great spot for a NYS Inspection, was in and out in 30 minutes. Kind and friendly people. They do all sorts of mechanical work there, so I’ll be back.
Jessica Reeves
★
☆☆☆☆
8 months ago
AVOID - recommend going to any other place for your NYS inspection! We brought my fiancé's Highlander for an inspection and tire rotation here last weekend (as we have had previously done inspections here with a positive experience and no issues) and were told it failed for dry rot in the tires. Keeping in mind that everything else passed (no codes popped up - only a 'visual' observation stated by one rude mechanic), his vehicle is a 2019 and is well-maintained (never goes off-roading or parked in a damaging environment, etc.), and the tires are only 2 years old, this was shocking! We brought it to another location to be inspected, where the owner was also shocked and completely disagreed with the rejection. Writing this review to help others - PLEASE pay attention when you get a rejection and make sure it is accurate!! Official inspection stations are licensed by the DMV and are obligated to conduct inspections accurately and according to regulations. Instead of dealing with even more hassle from here, we opted to take our business for the re-inspection elsewhere and will do so for ALL future inspections. Reading the NYS DMV Regulations of the Commissioner of Motor Vehicles Part 79, Motor Vehicle Inspection (as stated below), there is NO reason this rejection should have occurred: Under 79.21 Inspection of motor vehicles – section © Tires: 1.) Tread depth (reject if worn to <2/32 of an inch at worst points) 2.) Inspect for breaks or cuts (reject only if break or cut in excess of 1 in. in any direction and deep enough to reach the body cords) 3.) Bumps, bulges, or knots (reject only if tire has visible bumps, bulges or knots indication partial failure or separation of tire structure) 4.) Any ply or cord structure that is exposed 5.) Visually inspect for restricted usage marking on tires (e.g., reject if tire is marked “Not for Highway Use”, etc.) 6.) Wheel fasteners 7) Tire Pressure (tire pressure is advisory only, do not reject the vehicle). ^ Note: None of the above were either true or mentioned about the tires.
Alyce Lew
★★★★★
a year ago
We went to get our car inspected. Honestly, I picked this place because it was the first one that came up when I searched “state inspection near me.” Since it is state inspection, the cost and what was checked is standardized so it didn’t matter too much where we went. We were impressed with how caring the mechanic was with an older woman who was in the waiting room. She came in because her tire pressure light came on and she thought she had a leak. Turns out, it was just the usual winter tire pressure change when it first gets cold. The mechanic didn’t give her a hard time and explained it to her so she knew to expect it in the future and how to fix it. They also didn’t charge her for the quick air fill up they did. Plenty of places can take advantage of those who don’t traditionally know a lot about cars. It was really refreshing to see such care taken.
Scott M
★★★★★
a year ago
Went in for a state inspection, it took them about 15min in-out. Service tech and lady at the counter were friendly and kind. Every other place wanted me to leave the car there for the whole day, I'd highly recommend coming here if you're in a need for a state inspection. They seem capable of other services as well, will definitely use them again.
Joe Baker
★★★★★
8 months ago
Amazing Very friendly LOCAL business clean shop fast service In and out for inspection. I will be back and will recommend.
Amanda Brown
★
☆☆☆☆
11 months ago
DO NOT GO HERE! They tried telling me they couldn't pass my inspection because the drivers side high beam and light all had to be replaced and it would cost over 300 bucks. ONLY THING WRONG WAS THE HIGH BEAM BECAME UNPLUGGED!!! THEY LIKE TO SCREW THEIR CUSTOMERS. ILL NEVER RECOMMEND THEM.
Andrea Cannarozzo
★★★★★
10 months ago
What an awesome spot! The ladies at the desk were so kind. It was a shorter wait than expected, too. Definitely recommend!
Kathi Spilberg
★★★★
☆
2 years ago
Is ♿️ accessible. My 1st time here, today for an nys inspection only. Friendly & quick service on a 1st Come 1st Served basis. They do full auto services, not just inspections. Good size waiting room inside with a window view of the garage, TV, coffee, magazines & chairs. Plenty of parking. I was in & out in about a half an hour with only 1 car ahead of mine, but at month end it gets pretty busy. I got very lucky with my timing today, for it being the last day of May. Thanks Guys!!
Patrick Chase
★★★★★
3 years ago
These guys are fantastic, 10/10. Went in the day after Xmas to get inspected, found more than I'd hoped but they got everything done within a few hours and had me back on the road no problem. Super friendly, straight-forward, and just a refreshingly honest interaction. Will 100% be taking any future business here.
Michele Wemett
★★★★
☆
7 months ago
Registration sticker applied; Inspection completed. Friendly owner, professional and respectful. Thank you .
Janel Cicero
★★★★★
2 years ago
Stopped in with no appointment for an inspection. The guys were quick and got me right out of there. Highly recommend this local owned shop. Amazing service
Keith Mingle
★★★★★
4 years ago
Took my 2008 Ford Edge Limited in to have several items fixed, repaired and replaced. I was a little nervous because I knew that it may be pricey. The gentleman I spoke with when I first called was extremely friendly and I was able to get the truck in to be looked at the next morning. Before the end of that da, he called me back and gave me a rundown and what was needed to be replaced, fixed and repaired and also gave me a decent timeline as well. By the next morning everything was done. He called me promply the next morning as promised with an extremely fair ,(and as initially quoted) price and worked with me on being able to get the car picked up as I was not able to get there before they closed. The nice thing about this whole experience was that he was consistently and genuinely a decent, friendly person to talk with throughout both days. Typically, you tend to get one Demeanor just for them to get your foot in the door of their shop and then their demeanor (and the price and quality of work they promised to do) completely changes once they have your car and your money. I'm sure we've all experienced that. This was definitely not the case here. My truck is running in tip top shape again and I couldn't be happier. I highly recommend this business and rate them a full five stars. Well worth the money and awesome legitimate work!
