J & D Automotive

Dean DeCourcy

★★★★☆

Edited 7 years ago

My 99 Jeep WJ needed a new passenger side cv boot on the front axle. Current custom is to replace the axle rather than the boot. Current custom is more expensive for the customer but eliminates questions about the old exposed cv joint status. J & D did the work, let me inspect the completed installation while the car was on the rack, explained my other chassis conditions that could be addressed and identified a rear wheel seal leak that needed to be done. I had them do the rear wheel seal repair. However, the car now pulls to the right which it did not prior to the repair visit. I am aware the axle replacement should not cause an alignment problem. But now I have need of a front wheel alignment. Tire inflation is the same on both ends of the axle.

Sam Taylor

★☆☆☆☆

4 years ago

Called for a quote to get a axle rebuilt. All other shops in town said around 2000 this man said 6000 to 7000 for a basic rebuild for a classic car. I feel it was a get lost price but at that not professioal just say no thank you dont have time or were to busy. For someone whos is unknowing they would have gotten robbed by this shop. Please do your research and find a honest mechanic who is there to do the right thing. Will never call or go here again

Cobi Krumholz

★☆☆☆☆

Edited 7 years ago

Shysters! They charged me $136 for a quote on a catalytic converter, stating that they had to do there own tests to confirm that's what it needed even though I told them and already knew that is what it needed. All I wanted was a price for the part and how much labor would cost. Didn't even offer to put the $136 towards the repairs if I got them done there. The quote ended up being over $2000! went somewhere else for a second opinion and they were able to diagnose for free and fix the problem for $420.

Dodie Maguire

★★★★★

10 years ago

I had a lot of work done on my 2001 Nissan. After I picked up the car there was still a noise problem. I finally took it back for a check over. After a few free fixes by J & D Auto the noise was still there. Mike, one of the service persons, finally found where the noise was coming from & had it fixed for free. The guys and gals at J & D are wonderful folks and went the extra mile to fix my car and find the source of the annoying noise. I can call at anytime and get super fast service. Everyone there is nice and friendly. I recommend them to all the gals out there that can't find an auto repair place you can trust. They are the best.

Project GIA

★☆☆☆☆

4 years ago

I was sent a survey via text from J& D Automotive minutes ago. I did reply with a dissatisfied survey and when submitting it, said it was down for maintenance at 10:30 ish in the morning. So here is the written I gave. I would start out saying I think the mechanic did his best to ensure his work. When I walked into the shop and was handed an estimated bill of over$200 and asked to sign it, that put up the red flag. When the same gal talked behind the wall and sent the mechanic to speak to me, she replied, "May the force be with you." Now finances are low and I asked as anyone would do when someone else tends to their car..."Please let me know what you would be doing before you order any parts and work you're planning so I can decide on if its affordable." That didn't happen and a part was delivered and work was being done. I asked the part guy what he delivered and he mentioned an emissions type part, which coincided with a code that had been pulled by another mechanic shop as a courtesy. So I talked with the gal and she said they ordered the part and would see if that was the problem. So now I'm in for X amount of labor because they didn't get my upfront approval for this. The part was $77 and when given my ticket the shop charged me $221 for it. I was astounded. I asked about the price and why the shop was charging so much? Her response, "Well whats a gallon of milk cost a dollar, and they charge six." I was always kind, respectful and never condescending to all employees. The things the woman at the front said in front of me and to me were not professional by any means, but its the ignoring of my request regarding my property and the upcharge that makes for a terrible experience.

sean pyorre

★★★★★

3 years ago

Brought a power stroke diesel Ford in with power steering leak, Dan said he had a good idea where it was and what the cost it would take to fix the leak? The charge came in under what he thought it would be. Very likable, knowlegable and honest owner. I will be going back to them for any other repairs.

Allison Angulo

★★★★★

8 years ago

I had a water pump issue and brought my car (with high mileage) in without being too sure what was wrong with it. Let me bring to your attention that I am not car savvy whatsoever, my friend is a little but we really didn't know what was going to be wrong with it. I left my car with them for the weekend, and the first day they let me know it was a water pump issue and a thermostat issue, possibly some head gasket issues, and some radiator hoses needed replacing. The bill ended up being a lot bigger than I expected, so I just let them do work on the water pump. 2 Days Later, Ryan called me letting me know that they did extra work anyway, but they did not charge me for labor! I had to pay for the extra parts but it turned out not being too much more expensive. I used my AAA card and that got me 10% off the bill. The car is running great, and they are not just good at their job, they are good people at heart as well. I'll be going here again.

Danielle Sherbundy

★★★★★

7 years ago

I am really grateful from the help I received here. My car had 4 codes, my engine light was flashing and I was so worried that it was hopeless. My car was in and out in less than 24 hours, and they have Car Care which helped cover the cost. They were nice enough to give me a ride back to work once I dropped my car off, and Dan the owner called throughout the day to update me on what they were doing. I felt very comfortable with them working on my car, everything was broken down for me step by step. I really do suggest them for any type of repair!

Jerry Sarria

★☆☆☆☆

9 years ago

HORRIBLE! These people and their prices are nothing but highway robbery!!! The owner Dan will make you feel like he cares and wants what's best for your vehicle but watch out, he has many HIDDEN costs that he and his staff don't even discuss with you. My vehicle broke down, I called J & D I asked if they could replace my fuel pump and filter as I KNEW this was the problem, they said they would take a look at my fuel pump and filter at NO COST to confirm MY ASSUMPTIONS. Again they said NO COST to verify. Well once my vehicle was towed to them, I was stuck and was vulnerable to them and to their services. What they said they wouldn't charge for they charged me over $200 FOR THEM TO VERIFY MY FUEL PUMP AND FILTER needed to be replaced. ARE YOU KIDDING ME, I was the one who told them what needed to be done and they said they would verify that AT NO COST, no cost my rear!!!! What is charging me over $200 for then???? they also replaced my front brakes which they said they would bleed the brake line as well. They DID NOT BLEED the brake line as I have just discovered there is copper in my line and it has not been bled. My point folks is they, particularly the owner DAN is not who he claims to be, he is shady and throws in hidden costs.

Karen Clendenen

★☆☆☆☆

8 years ago

My very pregnant (8 1/2 months) daughter and I bought a used car from J&D Automotive in the end of April this year, 2017. It was a 1999 Oldsmobile Intrigue. We were told by the owner that he had replaced the engine and the newer engine only had 34,000 miles on it so the car should last a long time. The car was for sale for $1,900.00, as is, but with this newer motor, what could go wrong. She took it for oil changes, and took good care of it. She has had it about 6 months and noticed it started running hot. We had it towed to our mechanic in Red Bluff and he found block sealer and a cracked head gasket. I just got off the phone with J & D Automotive letting him know and asking if he wanted to buy the car back, he said he "personally drove that car for 7 or 8 months with the AC on, because that's the kind of person he is", and no, he wouldn't buy it back, he doesn't know what anyone did to it, hmmm. I know what my daughter didn't do to it, she didn't let anyone mess with the car, why, because we have a mechanic and I help her with her bills. Also, we ended up paying him $2,000 for the car because he charged me for an oil change before we took it and the smog. Then when he gave us the bill of sale and registration, he put down that we only paid $500.00 for the car. I was really uneasy about that, but he said it would save us money. At the time I thought, yeah, you aren't thinking of us, you're thinking of the money it will save you in taxes. Now I realize he may have done it because who is going to believe that when we bought a car for "$500.00" and it breaks down, we would have any recourse. In other words, I do not recommend purchasing a car from him, and after our experience, I certainly wouldn't use him for my mechanic.

Establecimiento Carreta Quemada Stallings

★☆☆☆☆

5 years ago

We had a bad experience with J&D Automotive. Our van stopped working and so our son took it to J&D to get an estimate. They diagnosed it and gave him an estimate of $1892 to fix a relatively minor problem. We thought it sounded unusually high. We called another automotive shop, and the owner also said it sounded really high, and that he could fix it for a much more reasonable price, which thankfully he did. This little escapade cost us about $200 as J&D charged us $135 to diagnose it and it cost us another $77 to have it towed, but the story ended well. We just wish we had never taken it to J&D Automotive. After reading the other reviews more in depth, its clear that this is a pattern of this business.

Cara Kovac

★★★★★

8 years ago

J and D Automotive really saved me. My car broke down on a long road trip and I was towed to J and D. Dan (the owner) and the young man at the front desk were so polite and helpful. They did a great job fixing my car and even came in an hour early to get it done so that I could get back on the road. They were very thorough in explaining what had happened to my car and what options I had to fix it. They even drove my son and I and our two dogs to and from the hotel where we had to stay the night. Thank you J and D Automotive.

Mark Silva

★☆☆☆☆

Edited 8 months ago

Simply sucks. 7 years later I see a response. Updated response 7/02/25 So my wife came in with a 2004 Chevy Malibu MAXX with a clunking in the front end. She gets an estimate for $2700 to replace the power steering rack, power steering pump, and inner and outer tie rods. I was at the time deployed. I am a ASE retired master mechanic. I knew the moment that she was being scammed. The 04 MAXX has a fully electric power steering. I got home from summer drill a week later. Put the car on my Rack and found one loose bolt on the steering rack.

Jeffery Crank

★★★★★

2 years ago

J&D took such good care of my Truck. Was running terrible when I took it to them. They fixed it so she rums awesome now. They also advised me of another issue and fixed that too. Now my rig runs great and drives like a sports car. Thank you J&D. I will be back!

Phillip Parinella

★★☆☆☆

2 years ago

First time here was reasonable, Am2 fuse would short and they fixed it for a reasonable price. Came back a week later to get our check engine light taken care of. Told us an estimate of $300 dollars. Ended up being there for 3 days and came out to $750 so first off, don’t trust the estimate they give you whatsoever. Secondly, they left the keys in the ignition in the on position over night so when I paid and went to leave, it wouldn’t start and we sat there for 30 min waiting for it to charge. They are very nice people but how can you let something like that happen.

Clare Davis

★★★★★

8 months ago

I recently took my car to J&D Auto and couldn't be happier with the service I received. They're under new ownership, so I highly recommend giving them a try (or another chance)! A few weeks ago, my granddaughter accidentally drained my car battery, which caused all sorts of error codes and warning lights to appear. J&D Auto was able to clear all the codes for me while I waited, making the process quick and convenient. When it was time for my 100,000-mile service, I didn't hesitate to return, especially since I was also experiencing some emission warning issues. Working with Aaron was a great experience. I really appreciated that the they only addressed what actually needed attention-instead of pushing unnecessary repairs. At one point, Aaron initially recommended an additional service because it seemed related to other work being done, but he later called to let me know that it turned out not to be needed. That honesty and integrity are what truly set J&D Auto apart. I'll definitely be back for future service!

Charles Pullen

★★★★★

7 months ago

New owners have redone the pricing and it is MUCH better than the previous owner. Also, offer good advice and options on my fuel injectors repair. And are honoring warranty on the regulator for electric window which was replaced by previous owner and just failed. Service has been great with fast turnaround. I like 'em.