About Business
Jiffy Lube is a highly-reputable Car Repair service provider based in Forest, VA. Jiffy Lube covers all facets of the Car Repair industry, with a focus on Oil change service, Auto parts store, Brake shop. With over 326 reviews and an average rating of 4.1/5, Jiffy Lube is a trusted name in the industry. Their presence in Forest, VA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Scott Pinelli
★★★★★
2 years ago
After a bad wheel balance job on a service of an Enterprise fleet vehicle I had done at a Jiffy Lube in Richmond, and after 3 other Jiffy Lubes in the Lynchburg area either refused or were unable to correct the issue, the employees at this location jumped right on it without hesitation and performed the best balance job that I’ve had since the trucks been in my possession, at no charge to anyone. I really appreciate you all and wanted to make sure you knew that you are the best in the area.
Kelsey Barnett
★★★★★
2 years ago
Stopped by last week for an unplanned oil change and I am so glad that I did! I was pleasantly greeted by Ashleigh as I walked into the lobby. She was so friendly and made waiting super comfortable. The service was quick and efficient! I even made it back to work on time! Thank you!!
Mikayla Morris
★
☆☆☆☆
2 years ago
I have always taken my car to this Jiffy Lube for oil changes, tire rotations, and alignments. The most recent two times that I have visited this Jiffy Lube have taken well over an hour. They did not mention to me that they did not do their own alignments but took the cars to the Goodyear two doors down, leaving me confused as to where my car was.This Jiffy Lube has always been quick and knowledgeable with great customer service. Although the staff was very kind, I am disappointed to say that the quality in other areas has decreased significantly. I will not be returning.
R Matt Branson
★
☆☆☆☆
a year ago
Don't expect to get a call from this Jiffy Lube if you drop off your vehicle. They won't bother to let you know your vehicle is done getting serviced. Dropped off a pickup for an inspection, they failed the vehicle for a License Plate light bulb and a bushing on the exhaust bracket and never bothered to call. 7 hours later I showed up to see what was taking so long. The attendant stated "Oh, sorry we never called, my bad. We probably should have called since your going to need to take the truck somewhere else since we can't find the Bushing in our stock system." Wasted a day when I could have been called and taken the vehicle somewhere else.
Jacob Ramey
★★★★★
11 months ago
In and out very quickly, even with a tire rotation. This specific location knows what they're doing and will get your vehicle serviced in a timely manner.
Galen Garrett
★★★★★
a year ago
The service at this location is top tier! The entire staff is friendly and prompt when working on vehicles. I appreciate the other recommendations they made as well for my vehicle, i had no idea i needed some of the things they caught. The lady that greeted me, Tiffany, was smiling and happy to help! I will continue to use this location from here on out!
Kristi Smith
★
☆☆☆☆
10 months ago
Beware! They stripped my oil plug, so my car leaked oil. They did nothing to rectify or make it right. $1300 fix. We had proof and brought it back but they denied it. What kind of company does not make right what they have done? AVOID this location.
Dean Bushnell
★★★★★
a year ago
Great service from these guys. Tiffany is always polite,cheerful and helpful. Jamie is excellent and always thorough on my repair work. The state inspection employee did a good job as well. I've had no issues with this location.
Eimy Bonilla
★★★★★
a year ago
I recently had a bad accident that left my car in rough shape, especially the wheel bearing. I took my car to Jiffy Lube, and I was blown away by the exceptional service I received. From the moment I walked in, I was greeted by Tiffany, the manager, who immediately put me at ease. She was incredibly understanding and compassionate, making sure I knew my car was in good hands. Tiffany took the time to explain everything in detail, answered all my questions, and ensured the repair process went smoothly. The team at Jiffy Lube worked efficiently to get my car back on the road, and I couldn’t be happier with the results. My car runs perfectly now, and I owe it all to their expertise and dedication. A huge thank you to Tiffany and the entire Jiffy Lube team for turning a stressful situation into a positive experience. I highly recommend this location to anyone in need of car repairs—they truly go above and beyond!
Scott Grant
★
☆☆☆☆
a year ago
Such a scam. They advertise $70 for a synthetic oil change, and then charge all sorts of extra fees. Total comes to $110 with the $10 coupon applied. If they aren't negotiable, then that's what the oil change needs to be advertised as. It was an extra $10 to install the oil filter. Why is this not part of the oil change? If this isn't included then what is the $70 for? Perhaps the new red chairs they got for the waiting room? I understand that my vehicle takes a non- standard filter and that is an extra 'supply/part' charge - no issue there. There is also a $10 disposal fee that is added on as well. They always say they topped off fluids and they don't. Famous words . . . "Let me check your cabin filter" every visit. I hadn't made it home and the flood of emails come in about recommended services for my vehicle. This time it said that I needed a brake service. They never touched my tires.
Jordan Byrd
★★★★★
a year ago
I've known Tiffany for years she's always been such a sweet person. I went there to get my car inspected and it was such a fast and friendly experience. I will only be coming to them from now on for my car needs! I am currently here now for an oil change and already the experience is going by super fast! Definitely the BEST Jiffy Lube in town! Love this place and the location is awesome here in Forest, VA! :)
Tiffany Wright
★★★★★
a year ago
Tiffany and the crew at this location give excellent service. They have provided me prompt service every visit and provide professional recommendations to keep my car running safely and efficiently. Will continue to do business with them.
Samantha Lacy
★
☆☆☆☆
8 months ago
I had been taking both my Mazda and my Jeep for oil changes for probably over a year now. Only did one oil change with my MX-5 and found out today FOUR of my SEVEN bolts on the oil pan were never put back on. And the three bolts that were on were extremely loose. My car had been making an awful popping sound and turned out to be metal rubbing against metal. I'm so thankful for the dealership technician asking me where I get my oil changes because I'll never set foot in the Forest Jiffy Lube again. The carelessness of whomever did my oil change that day put my life in jeopardy and hope to prevent that from happening to anyone in the future.
The Movie Man
★★
☆☆☆
a year ago
First off, the staff is very friendly at least I thought so. But watch out for price gouging. They ask if you want to continue getting such and such oil put in your vehicle, but I'm sorry, if I was a car guy then I'm pretty sure I would be changing my own oil. Pay attention to what they ask because they have different price levels of an Oil Change, three if you can believe it! My oil change for my 2020 Dodge Grand Caravan was a $128 and that's before I chose to buy an engine air filter, but it was only $128 because I got the highest priced oil change, unbeknownst to me. I think even if you are a returning customer, you should be made aware of the options that are available before service is rendered. There were no less than 5 employees in the Bay with one other vehicle kind of being worked on a few bays over. It took them 30 minutes to get my oil changed. And it was nearly 10 minutes before they even drove it into the bay, there were NO other cars in front of me. They had plenty of time to vape, talk and clean some things but wanted me to get coffee and have a seat, so I won't watch the clock. I went there out of necessity because I needed an oil change, and they weren't busy. I had no idea my oil change would be so expensive, but I think next time I will certainly pay closer attention before I just blindly say yes, if there is a next time at this location.
Larry W
★★★★★
4 months ago
Had an oil change and a vehicle inspection. The staff was friendly and professional. An honest repair shop. Thank you guys very much 😊
Shirley Gayles
★★★★★
3 months ago
I came in to get my car oil changed. They did a quick job and I wasn't in there no more than twenty minutes.
Ron VanWynsberg
★★★★★
a month ago
Had tires that I purchased online mounted and balanced. Price was half of what I was quoted less than a mile away.
Victoria Cross
★★★
☆☆
5 months ago
I got an inspection. I dropped my car off which was fine. They told me how long it would take to get to it and I was told that I would get a call when it was done. They didn’t call and when I called the woman asked if I had a Honda civic. And I corrected her. I asked if it had passed inspection and she said well it’s done. And I said but did it pass and she said, “if he didn’t call you then it’s done.” When we got there the customer service at the front desk was extremely rude. The woman was over the top friendly to the customer in front of me and then when my husband and I went to the counter to pay she told us the cost and then when I said thank you she simply grunted and handed us the receipt. Definitely lost my future business.
Sheila Wallis
★★★★★
6 months ago
I had an excellent experience at Jiffy Lube in Forest, Virginia. Though they seamed to be rather busy, the wait was not long. I left after only about 45 Minutes with all the items I requested be serviced and they made me aware of other issues that needed to be taken care on the near future. Thank you, Jiffy Lube Forest.
Kathy Hudson
★★★★★
a month ago
Jiffy Lube on Forest Rd, In and Out in quick time. Bernadette checked me in, checked me out, and kept me informed along the way. Very professional and extremely friendly person. Stop by and enjoy the experience of a clean, friendly, professional and resonably priced business!
