Colony Tire and Service

John Kuntz

★★★★★

3 years ago

I’ve been a customer of Colony Tire for a few years. I feel I have had great service from a company that really cares about their customers. I have all service and repair work on my Dodge Durango at Colony Tire. The tires I bought at their recommendation are working out very well. I would highly recommend Colony Tire to all my friends and family.

Scott Farley

★★★★★

a year ago

I highly recommend this establishment. 3 separate times I have had sudden problems with my vehicle. The AC quit, Tire issues and then rear brake caliper and pads. Each time I was given fast service, very decent prices and quality work. Tim Brandt is a Good Manager who goes out of His way to lesson the pain of auto repairs as much as possible. You don't find that in many people these day's.

Travis Hurn

★★★★☆

11 months ago

My daughter goes to college in Lynchburg and I'm 600 miles away. I trust these folks will take CARE OF her and not ADVANTAGE of her. So far they've been great. Only thing is they consistently forget to do the reset on her oil change mileage indicator.

Tim Winters

★★★★★

a year ago

On July 1, I was driving my daughter up from Charlotte, NC to Lynchburg, VA for a college visit at Liberty University. Unfortunately, as we pulled into Lynchburg I noticed I was losing air in my right, rear tire. I pulled over and saw the tire losing pressure quickly. I searched my phone for a local tire service and saw the Colony was six minutes away. When I pulled up, the tire was completely flat. I walked in spoke with Glenn and explained that we had a 2PM tour (it was already 1PM) and asked if it was possible that anyone could check the tire and possibly replace if needed. Glenn was so accommodating and walked back into the garage came out after a few minutes and said they could take a look at it. The tire had a 1-inch slash and could not be fixed so they drove to their local warehouse and picked up a replacement tire. In the meantime, Liberty University sent a shuttle to pick us up and while we were on the tour Glenn updated me on the repair and knowing we would be returning after they closed, had my car waiting out in the lot at 5:30. I can’t say enough for how grateful we were to find such great customer service during a stressful situation 3.5 hours away from home. Thanks to Glenn and Jason, the mechanic who replaced the tire. I would highly recommend anyone in need of getting their car serviced to check out Colony Tire & Service.

David Hawk

★★★☆☆

2 years ago

I have been a rather loyal customer since 2008, before it became Colony Tire, but that ended today. I made an appointment on August 14 for Monday August 21st. I was told they’d be able to work on it and should be done on Tuesday (today). So I called today and nothing had been done to it. What I got was, “…well we looked at it”. There was no urgency to get my truck worked on. So, I had my wife pick up the truck today. You folks put me in a bind by delaying the repairs and the lackadaisical attitude concerning repairs on my vehicle. To be fair, I will give you a 3 star because the service I expected to get I really wanted to leave no stars, but because you’ve always done me well in the past I’ll leave three stars. Do not call me to work it out. Just cutting ties.

Brian Basham

★★★★★

Edited 3 years ago

Colony was so busy when I pulled in for inspection that I was forced to make an appointment for the following day. Time comes for my appointment and even though they were extremely busy at the time, pulled my truck right in to the shop and took care of me. They were friendly, thorough and gave me insight on what may or may not cause a problem in the future. This is my new go to for all of my service and repair needs.

Richard Parker

★★★★★

3 years ago

Had a flat tire on my bucket truck. They came out the same day and installed 2 new tires upon my request. The service man was knowledgeable, friendly and professional. I feel like I got great service at a fair price and they got me back on the road the same day.

C Martin

★★★★★

Edited a year ago

Last year, these guys serviced my truck and I was extremely pleased. So, this year, I decided to give them a tougher task, and again they came through. Professional, honest, efficient and fair priced. Tires and service, give Colony Tire a try!

Jeremy Willsey

★★☆☆☆

2 years ago

We went here two years ago for replacement tires for my wife's car. Not long after, we got a low pressure warning. Took it to another shop to look at it as Colony isn't open on the weekends. The new shop couldn't find anything wrong with the tire and refilled it. Later, another tire. Same issue. Nothing wrong with the tire. The new shop said it looks like the they didn't seal the rim. Had this issue will all four brand new tires now. Losing air pressure because they weren't sealed properly.

Danny Fuston

★☆☆☆☆

a year ago

Wednesday late we had a RV flat. Thursday morning we ordered Tire needed for next day/Friday delivery. Friday morning I drive an hour to go get the tire because I have to wait in line on a first come first serve basis for the tire to be mounted onto the rim, as ordering a tire does not put you in line for mounting. I get there and “oh, for some reason your tire did not ship. You’ll need to wait until Monday”. No call before I drove and no other option. Thats it. Thats all I got from them. After calling a dozen or so local shops, this seems to fit this local Colony Tire’s reputation here in Lynchburg. So, beware if you have to order a tire through this local biz.

Terry Du Clos

★★★★★

4 years ago

Just GREAT! Tim and Glenn and the rest of the staff here go above and beyond. They got me the right tires for my Silverado and got my alignment fixed as well. They served my needs in a gracious manner without looking down on me or taking advantage of me by trying sell me things or service I didn’t need. Their customer service and integrity is truly rare these days!!! Again, Just GREAT!

Pam Myers

★★★★★

4 years ago

Colony Tire and Service came Highly recommended to me by Don Irby's Transmissions! I had a situation that was very unique! Sometimes being a female and having very little knowledge about vehicles can make me feel very intimidated. However, I was treated with respect and patience. It required a lot of communication by telephone as I was a third-party and was not available in person. However, working with Glen and his team made me feel as if we were a member a member of the family! I would highly recommend this business to everyone I know! Keep up the Great Job!

Preston Hamren

★★★★★

5 years ago

Excellent service. Great staff. I work an hour from home. I developed a bubble in my tire on the way to work. I stopped here because of it's close proximity to work. And I'm glad I did. They squeezed me in for a replacement that day knowing it would be unsafe to drive on it. And their prices are great. As a thank, you I've given them all my business since. I definitely recommend them.

Ang A.

★★★★★

3 years ago

The guys there were very professional and empathetic to my issues. (Truck and personal ones!) The guy working on my truck was not your typical scary looking mechanic either, and a very sweet guy who communicated in dumbed down mechanical terms so I could understand. They warned me that labor would kill me and I would be better off selling it to a mechanic. They also told me what I should get for it. I plan on doing that. Thanks guys!

Perry Wiand

★★★★☆

4 years ago

Nice they put 2 new tire on trailer and got us back on road fast

Lillian Okupski

★★★★★

3 years ago

We showed up with a deflated tire 15 minutes before closing on Friday. Glenn, Tim and Zachary were phenomenal to work with. They were patient and very kind while explaining what the problem was. Zachary stayed late to do our tire repair, I’m so thankful God brought us to this shop. Will definitely recommend!

Rachel Morris

★★★★★

4 years ago

I went in for 4 new tires and an inspection. It was probably the fastest I've ever gotten in and out of a shop. Everyone I spoke to was really nice and it was just an overall good experience. I'll definitely do business with them again!