Jiffy Lube

Connor Monroe

★★★★★

a month ago

Doug was very knowledgeable very helpful and definitely deserves a raise for sure the best customer service I’ve experienced in my life. Actually explained well what all I needed and why accurately unlike other people.

Meghan Davyd Woody-Fowler

★★☆☆☆

3 months ago

They have recently been acquired by a larger group, so that may be partially to explain my poor experience. The man who serviced my car gave me an estimate including a two-part service that included an exchange of the cabin and engine air filters, all of which I declined. He then said he would get me a new estimate on his tablet for the basic oil change I requested. After a few minutes, he gave me the estimate, which was higher than I expected. I called my husband to confirm that the price was similar to our prior oil changes, to which he let me know it was very much not. Once I had my husband on the phone, the salesman immediately started to backtrack and let me know I was “confused” and that the price included the air filters and additional services I had already declined. When I reminded him that I had already declined all the additional services he was now including, he only dug in his heels with the gaslighting. Completely take advantage of women, and I later replaced both air filters myself with $20 worth of parts from Amazon compared to the $60+ they quoted me. Still so frustrated about this experience and will absolutely never return. Just because I’m a woman bringing my car in solo does not mean I’m an idiot to take advantage of, despite this location’s opinions to the contrary.

Javier David “Davidmr” Maradiago Rodríguez

★★★★★

4 months ago

Excellent service! I got an oil change and brake fluid service, and the staff was outstanding. They were very friendly, professional, and quick. They did an excellent job, and I 100% recommend this place. I’ll definitely come back!

Gina

★★★★★

2 months ago

Divine the worker I had was very very good he was attentive. He showed me things that were wrong. He did a flush on my radiator. My oil was done correctly and my car is running great so I thank you for that but as far as your manager, I was there the day before I had my service. It was a black, jaguar parked before you even enter the bay I asked, could I get my oil changed cause both bays were open I was told by the older black man there don’t know his name that no I couldn’t get my oil changed that should have never happened since you had two bays and the jaguar was parked outside. This was between 515 and 530 on Friday Thursday, January 22 or Wednesday anyway one of those dates between Wednesday or Thursday between Wednesday five and 530 that it was done very unprofessional the the older black man the manager told me the next day I took talk to him about my concerns he said he wasn’t there, but he was there. He came out and put water in the black jaguar. I just thought felt that this was very unprofessional. Because of Devon, I may return, but I doubt it I was not satisfied

Cary Chappell

★☆☆☆☆

2 months ago

I went to this location today to use a 30-dollar off coupon that I received in the mail. The car was overdue for an oil change, so I was glad they were open later than I expected. I need to let them know something about how the world works...when you are an arrogant jerk and talk down to your customers, you do not get repeat business, and they obviously don't need and won't be getting mine. I know it's pretty much standard for oil change places to show you how dirty your air filter is and recommend that it be replaced at a premium price, but this guy was in the mode of actually accusing me of something. When I gave my standard response of wanting to replace the dirty air filter later, he said, "I don't believe it!" based on the fact that I had used that response at a different Jiffy location a few too many times before. Why do I need to be hard-sold air filters when I just want an oil change? True to the other reviews here, he also said that he didn't understand why I used conventional and not synthetic oil, went ahead and replaced the oil with the more expensive synthetic without asking and told me that his shop only uses synthetic when I paid the bill. Did I get car service today in metro Atlanta, or in France? I am not sure.

Scott J

★★★★★

3 weeks ago

In and out quickly. Did exactly what I requested with no attempted upselling. Fast, friendly and polite. Definitely my favorite JL location!

Nora Click

★★★★★

6 months ago

Pablo, Alfonso, and Don did a wonderful job! Pablo was very thorough and detail oriented on making sure to explain what was needed for my vehicle and why. The entire staff were extremely friendly to me and my four-year-old son and very accommodating. I was literally out of there within 15 to 20 minutes. I’d highly recommend anyone to come here! Thank you again you guys! See you next time!

Allison Hubbard

★★★☆☆

a month ago

Oil changes now cost over $100. Boy was I surprised. I asked them specifically to top off my wiper fluid. They did not. Otherwise they seemed to do fine.

Sherry Peaks

★★★★★

Edited a month ago

Doug and the guys were awesome. They got me in and out under 20 minutes. They also noticed that my tag light was out and offered to fix it. I definitely would return.

Larry Hilsmier

★★★★★

2 months ago

Purchased two Groupons for fully synthetic oil changes for two of my kids who are headed back to college. Redeemed Saturday morning on a rainy day. Mr. Martin and his team quickly changed the oil and then I ran home and brought in the 2nd car. 2nd car was even quicker. Will be back next weekend with two more cars!

Deirdra Wigglesworth

★★★★★

3 weeks ago

Best experience ever. Professional, knowledgeable, kind, friendly and enjoyable staff. Fast efficient service as well. Definitely will return and I’m very particular about my truck.

Jordan Flowers

★★★★★

a month ago

Had a great experience here got my oil changed quickly and for a very reasonable price! Devon has excellent customer service and took care of me efficiently and effectively. will be returning for future car needs.

K J

★★☆☆☆

a month ago

Great service from Devon. Only issue is the price. An oil change does not cost $105 (with tax). When I asked why it was so high I was told it was because I get synthetic oil. But I pulled a receipt from 2024 from express oil change, same oil, $54.91. Then they said oh well that was 2024. I said well Marietta auto fix charges $65 as of last Tuesday, I’m just not able to get there when they are open. No response on that point. I won’t be back because this seems like convenience charging. But again, good service.

David Cassady

★★★★★

a month ago

Devon was very knowledgeable about the mechanics of my 2007 Ford Ranger. Alonso was friendly and helpful to me. I am a senior citizen and the 3 men helped me I will be back cuz I need a few more services to my truck. Ty staff at jiffy lube. You are the best. ***********((***********20 STARS

Erin Castello

★★★★★

3 weeks ago

This was my first time at this location, and first time at a Jiffy Lube in years. Devon was wonderful. Took him and his team less than 10 minutes to change the oil, I was in and out. I was a little surprised at the cost, over $90 for synthetic oil and filter change. It’s about half that price at the dealership. I guess the trade-off, though, is that I was in and out vs. having to sit and wait for 2 hours, which is what I usually have to do at the dealership.

Julshoket

★★★★★

6 months ago

Came in for an oil change and was welcomed with genuine hospitality and enthusiasm. Pablo was super helpful about letting me know how much my oil change would be and let me know upon getting under the hood that my brake fluid was dirty and needed to be changed. -not in a pushy trying to pressure me to do another service kind of way in an informative way. So I will be back to get that done soon!

Beryl Grall

★★★★★

3 weeks ago

I was very pleased with my recent visit to Jiffy Lube on Peachtree Industrial Boulevard. The mechanics paid attention to all points for necessary maintenance. I was impressed with the fact that they answered all my questions without hesitation. I will definitely go back again and recommend them highly.