Jiffy Lube

Macgregor Adams

★★★★★

2 months ago

Lance and Johnathan were great… easy, quick, helped me with a new air filter and had great service. Definitely coming back

diego rivera

★★☆☆☆

3 weeks ago

I had been there before and it used to be a great spot but they’ve changed and they’re pushy try to sell you stuff you don’t need and they don’t ask before they put things in your car then try to charge you something you didn’t even know about, no receipt given. Just different experience than what I’ve had in the past

lee araque

★★★★★

2 months ago

Went for my first oil change. Kind staff, great service and affordable prices. Andrew and Monte were great help!

Sara Rinne

★★★★★

3 months ago

Great place to get an oil change. They are always kind, knowledgeable, and efficient. With an older car and very limited car knowledge, I always go here because I trust they will check everything and let me know what needs to be fixed, or what can wait until next time.

Rachel

★★★★★

5 months ago

Armand was professional and helpful. He explained the services provided and made sure I was comfortable. He even provided a coupon for me. I came at 4:30 on a weekday and was in and out of there with rotated tires and new oil in 15 minutes! Cannot beat it, I’ll be back

Javier Morales

★☆☆☆☆

a year ago

Jiffy Lube – Dishonest, Pushy, and a Complete Disappointment I recently had one of the worst customer service experiences I’ve ever encountered at Jiffy Lube, and it’s made me seriously question whether this company values honesty or is simply pushing sales at any cost. I went in to have my back passenger-side tire checked for a possible leak. Simple, right? Unfortunately, it was anything but. Upon arrival, I was told to go inside and speak with an assistant manager. While waiting, I couldn’t help but overhear a concerning conversation between two employees. One expressed feeling pressured to sell a battery to a customer who didn’t need it. I was relieved to hear the other employee encourage him not to do it, saying it wasn’t the right thing to do. However, the fact that this situation was even happening was a huge red flag. It made me wonder—how often are unnecessary products being pushed onto unsuspecting customers? When the assistant manager, a middle-aged Indian gentleman (I believe his name was Jay), finally spoke with me, he seemed disinterested and disengaged, avoiding eye contact and immediately trying to sell me a tire. He claimed that the tire tread was low and that’s what was causing the leak. This seemed odd, considering the tire was practically new. When I pushed back and asked him to show me the issue, he led me to the wrong tire—on the driver’s side. He confidently pointed out that it needed replacing. When I corrected him, his demeanor immediately shifted to frustration, like a child caught in a lie. With several employees gathering around, he quickly walked to the correct tire but didn’t even bother inspecting it before trying to upsell me on replacing both rear tires. It was clear at this point that his goal was not to solve my issue—it was to sell me something, anything. When I told him I would take my business elsewhere, he didn’t seem to care. Instead, he pivoted and tried to sell me an oil change, despite the fact that I still had 3,000 miles to go before my next service, according to the Jiffy Lube sticker on my windshield. The whole interaction felt like a desperate attempt to hit a sales quota, not help a customer. When I got back to my car, a kind employee walked by and apologized for what he had just witnessed. When I asked if this kind of behavior was common, he simply apologized again without answering—which spoke volumes. This experience left me deeply concerned: • Is this the standard at Jiffy Lube now—pushing unnecessary services and lying to customers? • What would’ve happened if my wife or another less-informed person had brought the car in? Would they have been taken advantage of? • How many other customers are being tricked into paying for products and services they don’t actually need? My family has been loyal to Jiffy Lube for years, trusting them with all our vehicles. After this experience, that trust is gone. I feel like I narrowly avoided being scammed. I can’t, in good conscience, continue giving my business to a place that seems more focused on padding their bottom line than actually helping customers. If honesty and integrity still mean anything to Jiffy Lube, they need to address this issue immediately. Otherwise, I’ll be taking my business—and my family’s business—elsewhere. And will also make sure to encourage others to think twice.

Keith Mabe

★★★★★

a month ago

Came in for just an oil change for my vintage BMW Z3. They took my car immediately upon arrival and within the next 20 minutes, had my oil change and a new filter, and I was ready to go. Quick, efficient and a very pleasant experience. I’ll be back.

Christina WooChing

★★★★★

3 months ago

I really can’t give these guys enough credit! If I could, I would give this Jiffy Lube team 10 stars! I go here for my regular service needs like oil changes but also for other random needs in between. They’re always super helpful, explain all items they service and provide overall great customer service.

Frank Hill

★★★★★

5 months ago

The team could not be more attentive. They asked what I wanted and I told them. They over viewed my car and explained in detail what I needed to have done. I looked at those problems and agreed it needed to be done for my safety. They should me the price and I said go ahead. The price was very reasonable. Great job Andrew, Jeremy, Baltazar and Tommy again thank you very much. I always bring my car to them, they are the Best.

Nadeshia Litzinger

★★★★★

5 months ago

Very professional and respectful group of individuals. The location is perfect for me as I was able to go to Home Depot while I waited for my car to be serviced. They explained everything to ensure I knew what I was paying for at the end of the service and even showed me the filters and explained why it was time to change (can’t recall the last time I saw a filter from my vehicle). I really appreciated the crew that I worked with today. Thank you guys 🙏☺️

Losaura Bien-Aime

★★★★★

a month ago

We got an oil change today and they were very quick and helpful they put air in our tires and told us about work that needed to be done to the car and gave us a really good deal definitely will be returning for future maintenance amazing staff

ian hecht

★★★★★

2 months ago

Expert customer service and courteous professionalism from this location, especially Jonathan and Jeremy the manager, who Gave trustworthy vehicle service advice without busting my budget. I recommend this location for your one stop vehicle service center. They are friendly and not as pushy as these other oil change shops

Alexis Dinamarca

★★★★☆

4 months ago

Everything was perfect and fast. Air filters a bit expensives. But they did a great fast job, and all crew was great and respectful. Thanks for the suggestions.

Meika McMillan

★★★★★

4 months ago

I’ve been to this Jiffy Lube location 3 times over the last few months, and every visit has been consistently great. Jeremy, the manager, and his team are incredibly kind, honest, and accommodating. My first visit was for an oil change, and they took the time to let me know about other maintenance my car needed without being pushy. They clearly explained what was a priority and what could wait, which I really appreciated. I eventually returned to replace my front brake pads and rotors, and today I came back for to replace one of my brake lights. They didn’t have the bulb in stock, but Jeremy personally went to pick one up so I wouldn’t have to wait. Service has always been quick, and on the occasions when they suggested dropping my car off instead of waiting, it was ready exactly within the timeframe they promised. The convenience of not needing a dealership appointment plus the honesty and professionalism here make all the difference. Highly recommend this location, thank you Jeremy and team!

Carly Davis

★★★★★

2 weeks ago

the team here was super helpful, another mechanic unrelated to the company had jimmy fixed my car and the team at the ft lauderdale location was extremely helpful and energetic. each technician had such an amazing attitude especially while working in such hot florida heat, im so extremely grateful for all of them who worked today and helped me out. they were ALL amazing. so many amazing helpful technicians i wish i could name them all

Will Dehaven

★★★★★

a month ago

had an excellent experience at Jiffy Lube today, and I’d like to sincerely thank the entire team for their great service and professionalism. Everyone was welcoming, efficient, and kind from start to finish. A special thank you to Armand, who truly stood out for his outstanding service, warm hospitality, and professionalism. He took the time to explain everything clearly and made the entire process smooth and stress-free. It was clear that he genuinely cares about providing great customer service. Thank you again to Armand and the whole team for such a positive and professional experience. I will definitely be back and would highly recommend this location.

Harrison C. Davies

★★★★☆

3 months ago

🚗🛠️🛢️ I almost always service my own vehicles at the dealership where they were purchased, but when helping out a guest’s car, Jiffy Lube is definitely a great alternative. The experience felt efficient, professional, and reassuring from start to finish. They do suggest add-on services, but the recommendations come from a place of real expertise and are reasonably priced — never pushy. Tommie was especially helpful, guiding the process with friendliness and knowledge, which really tied the whole visit together. It also helps that they regularly send out coupons, making the service even more cost-effective. A solid, convenient option when you need quick service done right.