Joe Bullard Chevrolet Service

Jamie McCoy

★★★★★

7 months ago

Due to a flat tire on the interstate and not having an appointment I was EXTREMELY impressed with Amy being able to immediately work me in for a new tire. I was in and out in under 20-25 minutes and back on the road so that I could still make most of my morning work appointments.

Katie Chestang

★★★★★

4 months ago

Geoffrey and Chan were awesome! We enjoyed working with them! The service team has also been amazing!

James Amick

★★★★★

a year ago

I recently had suspension work done on my 2011 Chevy 1500 pickup truck, and I couldn’t be more pleased with the service I received. From start to finish, the team was professional, friendly, and incredibly knowledgeable. They took the time to explain exactly what needed to be done and provided a detailed estimate before starting the work. The job was completed on time, and my truck feels like new again. The ride is smoother, and I’m confident the work was done right. I highly recommend this shop to anyone in need of suspension work or any other auto services. Excellent experience all around!

Larry McSween

★★★★★

8 months ago

My 2024 Equinox lost power while driving down Moffatt Rd last Saturday. I was able to pull off the road into a parking lot and called AAA. The tow driver they sent said he would take us to the service department of Joe Bullard instead of where AAA wanted to send us. When we arrived there we were met by Amy Young who listened to what had transpired. Originally we were told it would probably be Monday before it could be repaired but she conferred with the mechanics there and they agreed to look at it then as they thought they knew what was the cause. Bottom line is we were back on the road inside of an hour! Thanks for helping us out of this jam!

Greg Goff

★★★★★

5 months ago

Everyone was helpful and friendly. Felt like they were genuinely trying to help me resolve the issues with my vehicle.

Brent Black

★☆☆☆☆

7 months ago

Dropped my truck off for a service for an appt that I waited a month for. After having the truck all day, they said it’d be done 9:30-10am the next day. After not hearing anything by lunch, I went up there to get an update. Needless to say I picked up the truck after sitting there a day and half without being touched.

Rose Bailey

★★★★★

3 months ago

Customer service great the association very nice kind and friendly. The service didn't take long.

Rachel B

★☆☆☆☆

Edited a year ago

Called twice to get price on a tire and ordered the second time. I was told $255 for the tire and $290 and some change out the door. Charge was $350!!! Also was told since they ordered it the day before and came right at opening (first one there) it wouldn't take longer than 30 minutes. Well that was an hour and a half the time you would wait for 4 tires and this was ONE!! This was my first and only time here. Terry Thompson is worth the drive. I feel ripped off. Updated: July 1st. When they respond to these reviews saying they would like to reach out, it's a lie. I called them last week wanting an explanation and was told someone would call back. That was a week ago, and nothing!

Matt Moody

★★★★★

a year ago

Was told I'd have my wife's suburban back on a Monday which would've been about a week but the service department manager called us on Thursday afternoon to pick our car up.We were without our vehicle fir only 3 days. They handled everything , the warranty coverage, the rental car, wemt above and beyond. Overall great experience and we were expecting the opposite dealing with a big chain dealership. Extremely satisfied !!!!! Needless to say we will definitely use them anytime we have car trouble or need to buy another vehicle. Thank you Joe Bullard!

Brenda Torres

★★★★★

5 months ago

This is a very good place, the two girls who served me were super friendly, Amy and Katy, I recommend it 100%.

Joe Ruffer

★★★★★

a year ago

On time and prompt service. But what made my service so special was the attention to detail and concern given me by (Service Rep) Ms. Amy Young. In addition to normal routine maintenance service, I had a warranty issue that she handled quickly and gave me the GM response with extra explanation within an hour while my service was being performed. This young lady is a valuable asset for Bullard Chevrolet.

Christi Parsons

★★★★★

7 months ago

I had an issue with my car and was told that it would take three weeks to have it looked at. Then I was transferred to Dean. He fit me in the next day. He was very professional and kind. I will be returning for all of my service needs.

Tamara Weiss

★★★★★

6 months ago

Dean was Phenomenal. The process was quite easy. Super grateful for Dean and Joe Bullard Chevrolet.

Ralph Symons

★☆☆☆☆

a year ago

car was in shop for 2 weeks and they did not fix it. the Tire pressure system was reported to be fixed and billed as such. when i picked up the car it still did not work. the Brake issue did not get fixed as they could not find the part yet they charge me for trouble shooting. Very poorly run service department. communication was awful.

Laura Tanksley

★☆☆☆☆

a year ago

Went up there Saturday for a truck we saw online and guy named Noah said the truck was still in service, we give him our info to call us when the truck is done. So today is Monday and Noah called saying the truck is ready and we tell him we will be there in an hour to test drive and purchase it… we get there and another guy comes up to us and tells us someone is doing paperwork and purchasing it now… Im very disappointed because he didn’t let us know that!! DON’T RECOMMEND TRUSTING NOAH

ChristianAri

★★★★★

Edited 2 years ago

These guys are great. They are the real deal when it comes to customer service. I, myself am a very difficult customer. I check every little thing and I am nitpicky when it comes to purchasing used vehicles. I purchased a black 2018 Nissan Altima from Geoffrey who I highly recommend as a sales associate, he's knowledgeable and has a good handle on being truthful in tough situations. But what I would brag about is the GSM in the front lobby. I have been pretty difficult with this fellow, showing up during the few days following the purchase, and holding them to a word-guarantee that they gave me, that they would fix anything within-reason that was showing up during the next few days after purchase. I had an alternater issue, and was worried that it would get brushed off when I said something, but when I went in, he did exactly what I expected, and said: "Bring it in on the next business day, and we will have a mechanic look at it and take care of it, or you feel free to go get it done, bring back the bill, and we will foot the bill." Buying used cars is a risky business. But these guys will literally take care of any little problem you can find prior to the purchase, and if you ask, they probably will offer you a reasonable grace period that most would not want to provide (when it comes to meeting a bottom line). As a difficult customer who does not trust people who sell high priced, and used items- I actually highly recommend these guys to anyone who is having trust issues while scouring the AL coast area looking at used vehicles. 10/10 Stars

B

★☆☆☆☆

4 years ago

Told me what I’d get minimum I’d get 37k for my trade in. Possibly more when they see the vehicle. I drove 35 mins to get there. My car has only 8k miles. Perfect condition. And the sales supervisor says he will give me 35k. I said that’s not what your sales person. He said the salesman lie to get you in the store. My 10 year old daughter said out loud. That’s pathetic. So we left.