Google Reviews
Sierra
★★★★★
a year ago
Back in July, my car just randomly died. We thought it was done for good, but they were willing to look at it in between other cars, and determine a cause for the problem. Very nice, and worked with us about everything. Taking my car back to them again for any other problems I have because they were so willing to help with a car I was ready to give up on!
D C
★★★★★
7 years ago
Mike and Kim is awesome! Mike is honest and does great work at a fair price. Not all places deserve 5 stars on Google Review, but this place does. We have had our oil and brakes done here and Mike is no pressure and provide estimates up front. He was not even put off that I did not want to go with Bosch rotors and brought in my own. I trust K&M will not take me to the cleaners for auto service.
John Roberts
★★★★★
3 years ago
I brought my van in for CV axle replacement. Mike rode with me around the block and quickly diagnosed the vehicle. It was only two hours before I got a call back to come pick my vehicle up. I'll be coming back for all of my auto repair needs. He was quick, friendly, honest, and efficient. I have a safely running vehicle now thanks to K&M Auto Repair.
Jesse Bramley
★★★★★
5 years ago
Kim and Mike are 2 of the most amazing people I've ever had the pleasure of meeting. The quality of their service and attention to detail is second to none. They never over charge or do unnecessary things your vehicle does not need. Their prices for repairs are the best I've found anywhere. I highly recommend them to anyone who is looking for high quality work at a good price.😁
Michael Brumlow
★★★★★
Edited 2 years ago
Mike and Kim are just awesome people. You will not find anyone more honest. The quality of their work is second to none. This is the best auto repair shop in town. THEY WILL NOT OVERCHARGE YOU. You won’t find anyone in town with a more reasonable price than K&M Auto Repair. That’s a fact. Check their price with anyone in town. They are the best.
Bryan
★★★★★
a year ago
Excellent customer service and quick repair turn around. I knew exactly what the issue was and they fixed it. No trying to sell additional services, etc. They were polite, professional and will be who I contact for any future issues. Not sure the current rates on repairs, but I felt I was charged a fair price and no hidden add ons. I would recommend them to anyone based on my experience.
Mike Bennett
★★★★★
a year ago
Kim was very helpful and upfront about scheduling and probable cost of based on what I thought I needed. They were able to fit me in on the same day and got my AC recharged in a couple hours. As someone hesitant about using a new mechanic, I was pleasantly surprised to find one so helpful and transparent.
Madison Matthews
★★★★★
2 years ago
K & M are the quickest and most reasonable auto shop I’ve ever experienced. It took less than 1 day for me to get a brand new alternator. When I returned a couple weeks later noticing a related issue, they fixed it no charge! I would highly recommend K & M. Good people, good business.
Dewayne Hough
★★★★★
a year ago
My car had issues, I thought it was cv joint or a bad bearing, end up being an axle shaft. Kim in the front desk was very easy and pleasant to talk to about setting up the appointment. I even rented a U-Haul truck when I was there cause I thought it would be an over night thing. Once they was able to get to my car (i showed up out of no where) Mike identify the issue, they called me and said it would be ready the same day. Great honest people, they each are great at what each of them do. Kim the front desk/office and Mike the mechanic. I will be back now every time I have anything automotive done. Thanks again
Justin Lofton
★
☆☆☆☆
a year ago
Was hesitant to make this post, but now that I'm having to pay a lot to another shop to fix an issue for a second time, I think it's warranted. Got some maintenance done last year, the only parts I didn't supply myself was the spark plugs. These guys put Autolite (super cheap) plugs in my Japanese truck, causing carbon deposits to accumulate in the engine, causing my cats to fail, and also needing new spark plugs (for the second time in less than a year!) Now I'm doubling up on what I paid to them to have the plugs done again the right way! Their prices were cheaper than most of the competitors in the area, but that may be because they use bad parts, because that was the case in my situation. Do yourself a favor, pay the extra cash to the shop up the road. They're a lot nicer anyways.
Joel Thomas
★★★★★
a year ago
K & M auto are fantastic to work with, I recently went to a mechanic shop that quoted me over 5K in repairs that I didn’t need! I had K & M not only confirm I didn’t need the extra repairs they fixed my issues at a fraction of the cost of the other shop. If you want quality service, and honest mechanics that really are on your side go with K & M!!!!
Jon Roberts
★★★★★
11 months ago
They replaced an oil pressure sensor for my daughter who is a UTC student quickly and at a very reasonable price. We can't express how thankful we are to find someone in town to take care of her car while she's away!
Cheryl Abney
★★★★★
6 months ago
Kim & Mike were wonderful to work with .. they had me scheduled & my brakes replaced in no time .. excellent service!
Jeremy A
★★★★★
3 weeks ago
Honest work & great customer service. They won't try to push expensive repairs or up sell you
Monica Baker
★★★★★
11 months ago
Great, honest, reasonable mechanics. I spoke to Kim, one of the owners, a few times on the phone and in person, and she is really sweet. I went in thinking I needed new brake pads, an oil change, and tires rotated. They checked the brake pads and called me to tell me they're fine. They could've easily charged me to replace them, but they were honest instead and I really appreciate that!
Abby Fletcher
★★★★★
8 months ago
This place was amazing! First of all, they made an appointment with me when I called and then remembered who I was and what the issue was when I brought my car in that day. (I haven't experienced that level of organization and professionalism from mechanic shops in the past.) They called as soon as they had a diagnosis and were honest about my issue being a cheaper fix than originally anticipated. I was able to pick my car up on my lunch break the same day I had dropped it off, and it cost me $200 instead of a thousand plus. Fantastic experience start to finish, will absolutely be back and referring friends.
Gordy Treanor
★★★★★
4 months ago
We were driving from Minnesota to Florida when our car broke down in Red Bank, Tennessee, and Kim and Mike at K&M Auto Repair totally saved the day. They got us in right away, figured out the problem, found the part, and had us back on the road in about an hour. They were so kind, honest, and easy to work with — and the price was super fair, especially for travelers stuck on the road. We made it safely to our destination thanks to them! Can’t recommend this place enough if you ever need help in Red Bank, Tennessee.
Michael Holland
★★★★★
2 months ago
Very satisfied with my first experience here. Took my Tundra in and they had it fixed in a fair amount of time and charged a fair price. That is very much appreciated and all too rare these days.
Jessica Rondeau
★★★★★
5 months ago
My fiance and I rented a uhaul trailer for the first time & were absolutely clueless what we needed to do. K&M was beyond gracious, patient & helpful in making sure we had everything setup properly and were ready to go. We are super thankful for their kindness as we were stressed prepping for such a big move. I would recommend them to anyone!
Justin Wood
★★★★★
a month ago
The only mechanic I and my wife trust. Honest, friendly, kept me in the loop during my last all day repair, I can't praise our experience enough. Locally owned and operated, this is the best kind of small business and will be our sole resource for serious repairs while we live in the city.
