Keith's Automotive Service Center

Palku Kah

★☆☆☆☆

Edited 5 years ago

The owner is a nice guy but be aware of the price of the parts he gives you. His mark up is more than 100 percent of the actual price of the part. I was very surprised. He overcharged me with the diagnose of the car as well. The trust was broken right away. For normal change oil stuff like that, its okay I guess. Good luck.

Michael Busman

★★★★★

11 years ago

Almost 5 years ago, I purchased a 1979 FIAT X 1/9. Before I purchased the car I called many, many service shops to find out if they had experience with the car or would at least be willing to give it a try. Until I called Keith, everyone bluntly told me no. Keith was not only willing to work on the car, but had technicians with experience with my car. Over the first few years, the old FIAT required a significant amount of mechanical work which was done at Keith's Service Center. Today, it is running smoothly and reliably. I seriously doubt the car would be running great today if I hadn't called Keith back in 2009.

George Tampakes

★☆☆☆☆

4 years ago

I am sharing my experience in the hopes that nobody else gets taken by the claims of honesty & integrity that this service station promises in their flyers and on their website. On Feb 10, 2021, I took my 2000 Volvo S40 to Firestone Auto Care to get a diagnosis on why my check engine light was on. They pulled the error codes P0705 & P1618 which indicated transmission issues, which they do not service and recommended I take it to someone who does. I then took it to Keith's Automotive Service Center to have the transmission error codes addressed. After inspection, they informed me that the codes they pulled weren't transmission related but EVAP & Mass Air Flow issues. I thought that was strange but I OK'd the work because my smog check was overdue. The cost for the work was $1,367.69 and the check engine light was off. I drove the car for the suggested 80-100 miles to clear the on board monitors and upon getting the retest, they hadn't cleared. I drove the car for another 30-40 miles at higher speeds as recommended by a Star Certified smog test station and they still hadn't cleared. The check engine light came on again. I went back to Firestone and they pulled the same ORIGINAL error codes (P0705 & P1618) again. My complaint is how is it possible that Firestone never pulled error codes that indicated an EVAP/ Mass Air Flow issue, and Keith's Automotive never pulled codes related to transmission issues?? After reading Keith's work invoice, they mention the possibility that after addressing what they considered the engine problems related to the check engine light (which never appeared in the error codes that Firestone pulled) the transmission error codes could still appear. Why would they state that?? I thought that was strange and lo & behold, that is what happened. In short, I believe that Keith's Automotive made repairs that weren't required to the tune of $1,367.69 and I still have the issue of transmission error codes. Because of the Better Business Bureau logo they show in their flyers & on their website, I decided to file a complaint with the BBB only to discover they are not listed with the BBB. They offer the option to input the business manually but the business email must be entered in the complaint which I could not find on their website, their flyer or their invoice. Why? And the BBB logo I've noted, is different than the actual BBB logo. Be forewarned people. Keith's Automotive Service Center is not as honest & caring as they propose in their advertising!

Pic Dendy

★★★★★

Edited 6 years ago

I have returned to Keith’s Automotive Service Center to have my vehicle serviced and again, I am very pleased with the work performed and how I was treated by the Staff at Keith’s. Their location in the South Bay is very easy to find, the amenities within this facility is first class if there is a need to wait for your work to be completed and there are restaurants nearby within walking distance. What more could one ask for. And the work done on your vehicle is first class, it is done as if your Car or Light Truck belong to them. Also, this Automotive Service Center will perform service and repairs on gasoline or diesel vehicles, which is good to know. I Highly Recommend Keith’s Automotive Service Center. Thank you Keith's Automotive Service Center Clarence D

Jim Wong

★★★★★

7 years ago

Professional company, in and out of season always available to rescue my car. Expert auto repair company with great technician skilled and knowledgeable. I am making sure of you that your car are in the safe hand and safe place. After my car was fixed by Elly, I have never encountered any issues again, and when I am nearby with this company, I always dropping by to thanks Elly and speak well to give my gratitude to the biz owner. I will always recommend you guys.

George Moussi

★★★★★

11 years ago

I needed to replace my grinding brakes and looked through local auto service places. Keith's was open Saturday 9 am - 3 pm, so I called at 12:30 and explained my situation. He said he would try to get it done today so I drove it over and walked home. He later called me and said that the rotors too needed replacing [I let this service fester too long] and he ordered the parts for the additional repairs. He managed to finish the same day and I walked back over at 2:30 to get my car. Now my brakes are smooth and silent, and I would return to Keith's for any service my car may need. Professional, knowledgeable, honest, fast, and friendly service, I'm completely satisfied with my experience today.

rick judt

★★★★★

Edited 6 years ago

I have been a long-term customer, and wouldn't think of taking my cars anywhere else. They're service is quick, and I can rely on them to discuss costs and options honestly. They also follow up on any issues that involve the car or the service they provided. My wife also feels that she can trust them to treat her car as their own. I'm Very happy with they're service.

Joe Patterson

★★★★★

a year ago

I've been going to Keith's for almost 10 years, although no shop is every perfect, they have always treated me well. They have been keeping my 2007 Altima Hybrid working great even to this day.

Cameron Carmona

★★☆☆☆

3 years ago

Came here to get my engine replaced for my Genesis Coupe and everything seemed fine until I got the car back. First issue that arrived was them not tightening all my coolant lines, and now less than 5k miles later the serpentine belt cracks, odd right. Well these guys didn't replace my old one which I specifically told them to replace because it was cracking and extremely worn. Now I have to spend more money to get it done. Highly recommend going to another shop if you want a good job done.

Stacey S.

★☆☆☆☆

2 years ago

I question the reliability of any good reviews for this business. The service (or lack of service, I should say) my family has received from Keith's is beyond unacceptable. After paying over $1000, the issue was not fixed and when the vehicle was brought back to them immediately, they refused to do anything about it unless more money was paid. So after paying even more money and having to wait much longer than they said it would take, the issue was STILL NIT FIXED! They refused to do anything when the vehicle was once again immediately having the same exact issue that they had been paid to fix TWICE. We took it to a it to a DIFFERENT mechanic and had to pay the new mechanic to fix what Keith's had supposedly fixed but obviously did not fix. And guess what? The issue is now finally fixed. What a nightmare. Keith's is a dishonest place of business that does not do what they say they will, they kept our money TWICE and STILL NEVER FIXED ANYTHING. Plus the man there was rude.

Dustin Rodriguez

★☆☆☆☆

a year ago

I came in to get get a brake and headlamp inspection.I paid $350 dollars and failed the inspection. I didn't feel like his inspection was done accurately so i went to another place that charged me $90 dollars. I past that inspection. If you enjoy getting robbed by a dishonest machanic go to keiths automotive. I will never go back here for any kind of service. It's a rip off.

Lauri Callen

★★★★★

2 years ago

I have visited Keith's three times now first to get an estimate for some thing second to check all my fluids because we had a crisis and third to deal with an issue with my radiator coolant. All three times they have been so courteous and helpful and they never even charged me for these minor issues. So far I am very happy with them.

John Goldasich

★★★★★

a year ago

I was referred to Keith automotive about two years ago. Since then, his work has always been flawless. Things are done right and only have The best results. I would recommend them highly.

Morad Saber

★☆☆☆☆

9 months ago

I went to check the my vehicle. Their price is very high , and they charged me overpriced. They are dishonest people , and there are treating the customer very bad. I don’t recommend anyone to go over there. I am sharing my bad experience with them.

Edgar Diaz

★☆☆☆☆

2 years ago

I have left feeling robbed. I was with Keith for 10 minutes turning on and off my diesel truck because the issue is the fuel injection pump. I told him what was wrong and what I told him was what it is however, after 45 minutes of leaving the truck he calls to tell me the pricing. The pricing was astronomical and so I went to pick it up. $377 dollars later I got my keys. Apparently doing a diagnostic test is close to $400. I asked to speak to him but he wasn’t there he was at lunch. Apparently he charges 3hrs of work when the truck was t even there for that time. I’m glad I didn’t leave it there to get the repairs but I still feel taken advantage of.

Adrian Shaw

★★☆☆☆

7 months ago

The mechanics there are alright. But they very much overcharged for a simple water pump replacement. $$$ Stay away$$$ Find another mechanic that is trustworthy. The guy there argued with me over 25 dollars when he overcharged me 1400.

G Laurent II

★★★★★

8 months ago

This place is the best. Located right on the border of Old Town Torrance, Keith's is the best for repair and replacement work. I'm highly satisfied with the work that was performed and will be back to have other work done. Jimmy and Keith ate down to earth and will explain and answer any questions or concerns you may have. As soon I walked in I knew this place was going to rock and it did. They have a great crew working for them. I have nothing but praise and will recommend them to everyone I know. If you have AAA don't forget to mention to them!