About Business
For professional Car Repair care in Ocala, FL, Ocala, look no further than Krystal Automotive. Their team excels at delivering top-tier results for Auto repair shop, Auto air conditioning service, Brake shop and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 264 pieces of feedback. They have become an integral part of the Ocala, FL community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Ocala, Krystal Automotive is ready to assist with your next project or repair.
Google Reviews
Aaron Blankenship
★
☆☆☆☆
Edited 4 months ago
I had about six items on my list that I wanted them to give me a quote to repair. I didn't get any quote for any of them except for the rear differential which they said was going to be four to $6,000. I found several of them online completely refurbished for around $1,500. They also said it would tie one of their racks up for weeks which is ridiculous because it's a several hour repair. I was charged $130 to here yes the things on your list need fixed but never did they attempt to do them. I also never got a quote which they said they were going to do on the other items that needed repaired I had car checked at another shop and the differential is good it was the wheel bearing assembly, besides the fact you say your going to get a new diff. For safety reasons you can't buy a new one for a 1977. All of them would be refurbished. Again you didn't even quote me for any of the other items.
ABDIEL CORRUJEDO
★★★★★
5 months ago
We brought both of our vehicles in for service and were very impressed by the fast and professional work. Excellent customer service and attention to detail. Highly recommend this shop and the location is super convenient!
Michele
★★★★★
5 months ago
Fast, friendly, cheap and reliable! The service was exceptional and the owners are very personable! We will definitely use them for all of our automotive needs!
Tree Grrl
★★★★★
3 months ago
I've been needing a mechanic in Ocala for many years now, but hadn't found one. Am happy to say that today, I did! What a great place! Kind people, great service, and honest work. Thanks for getting me back on the road.
Joy
★★★★★
a month ago
This place is great they are professional and fast. I had an issue with my A/C. They diagnosed it and it was fixed quickly:). They also had Coffe which is super important. Thank you Lexi!!!.
Devina Dhaniram
★★★★★
3 weeks ago
Thank you to Lexi and Jim who helped me with my tire that kept getting flat when Walmart said there was nothing wrong with it. They fixed it in twenty minutes and charged me nothing when Walmart auto shop had my car for hours and couldn’t figure out what was wrong. Thank you guys so much
Gabriel Anderson
★★★★★
4 months ago
came to get my car fixed and if it wasn’t for them my car could have literally blown up, super thankful for their professionalism and their skills, highly recommend this place thank you for your communication and friendly environment! they have amazing pricing you won’t regret going to them! thank you guys & may your business prosper!
BecStar T.
★★★★★
3 months ago
I’ve passed this place a million times and never thought to go in. I was referred to them and I regret not going sooner. They are amazing professionals and reasonable with pricing. I had my brakes done all in one day. I’ll be going back have more work on my car that needs to get done. See you guys soon!
Lili
★★★★★
4 months ago
Everyone was amazing.i live an hour away. I’m up watching my grandkids. I thought I had a nail in my tire, because my pressure was low. I drove in and they took me in right away. They even replaced the stem valve cover I lost somewhere. Highly recommend.
Jonathan Hudoff
★★★★★
4 months ago
The Krystal Auto team is top-tier. I took my truck in to have a repair done. When I dropped the vehicle off, Alexis was working in the front office. She was warm, welcoming, and efficient. Just a little while later, I received a call from the owner, Christian, to talk me through the repair before it was made. The quality and caliber of the work were excellent. I will be taking my vehicle back in the future.
Cornerstone Calendar
★★★★★
5 months ago
Christian and Alexis and their team are top notch! Great communication! Great prices! They go above and beyond to make sure their customers are happy and satisfied! They provide excellent service no matter your car’s needs! If you’re looking for a mechanic that you can trust, look no further…Krystal Automotive has it all! Can’t recommend them enough!
jonathan feld
★★★★★
5 months ago
Christian and Alexis are amazing! If you’re looking for honest quality work for your vehicle then look no further. At Krystal Automotive the staff is friendly, professional, and incredibly knowledgeable. They take the time to explain what is going on with your vehicle and give honest recommendations without trying to upsell unnecessary services. The work is done quickly and efficiently, and your car will be running better than ever. It's hard to find a shop you can truly trust, but Krystal Automotive has definitely earned my loyalty. Highly recommended to anyone looking for quality service at a fair price!
BFatic
★★★★★
4 months ago
We went in got our transmission flushed. We were in and out in no time. Amazing customer service!! Price was great, tech was super knowledgeable. Definitely will be coming back. Alexis and Christian are amazing people doing a great job with their team.
Barb Wilson
★★★★★
a month ago
Krystal Automotive provided excellent workmanship and outstanding customer service. They were honest, informative, and took the time to explain everything clearly, which made me feel comfortable and confident about the repairs that needed to be done.. Their integrity and professionalism truly stand out. Im very happy and highly recommend them.
kari wenger
★★★★★
3 weeks ago
I've never had a regular mechanic until now, i might just start hanging out at Krystal Automotive, just to visit with some amazing people. Service is, as always, awesome. Prices are great as well. Please visit Krystal Automotive for an all around great experience. You guys rock!!!!
Gail Winters
★★★★★
a month ago
I had taken my car to Krystal Automotive for the first time this week because they advertise working on Prius hybrids. It was for a second opinion on the braking system since my local shop could not find a problem and said the hybrid system is more complex. Lexi is wonderful to work with, very polite and detailed. They confirmed the brakes were not a problem and did not charge me as I had just paid for having the car diagnosed a week before. I think they may have fixed my passenger window too, since it now works fine. :) Thank you.
Ric C
★★★★★
2 weeks ago
From the moment I made contact with Lexie at Krystal Automotive, I had a PEACE that I made the right choice for my car needs. Jim had made contact with me about issues and we resolved the matter. Thanks to Lexie and Jim for your professionalism and great attention to detail. May GOD'S BLESSING be upon you and all you touch... R.I.C.
Travis W Strickland
★★★★★
3 weeks ago
Krystal Automotive is hands down one of the best auto shops around. The owner truly cares about her customers and it shows in everything they do. She takes the time to explain what’s going on with your vehicle, makes sure you understand your options, and always treats people fairly. It’s rare to find a shop that is this honest, professional, and customer focused. If you’re looking for a trustworthy place to bring your vehicle, I highly recommend Krystal Automotive.
kayla Brito
★★★★★
a month ago
I've been a loyal customer of Krystal Automotive for the past three years, and I couldn’t be more satisfied with the service. The team is honest and never pressures you into unnecessary services. The pricing is fair and transparent, and I always feel like I’m getting great value for my money. The new owners and technicians have really made a positive impact, and the level of service is top-notch. Highly recommend this place for anyone looking for reliable and trustworthy auto care!
Mariah Feld
★★★★★
a month ago
Amazing experience! The team was honest, fast, and incredibly helpful. They explained everything clearly and didn’t try to upsell me on things I didn’t need. My car runs perfectly now. Highly recommend!
