L-P Automotive Repair

D Altermatt

★☆☆☆☆

2 years ago

I had a deeply disappointing experience with LP Automotive Repair and Performance. After bringing in my Ram 1500 to address a P0306 engine code, I faced a lengthy 2.5-month wait and a hefty repair bill, only for my truck to break down again shortly thereafter with the same issue. The repairs, totaling over $5,000, failed to fix the problem and led to additional damage. Seeking a second opinion revealed that essential sensors were not reconnected, and I was advised by another mechanic that an engine replacement was necessary due to metal shavings—advice that LP Automotive had not given despite the severity of the situation. Subsequent interactions with LP Automotive were unsatisfactory, and I was left with no choice but to have the engine replaced elsewhere, incurring significant additional expense. Throughout this process, I've been without my truck for months and have had to deal with the frustration of repeated mechanical failures and inadequate service. This review is not just about seeking financial compensation; it's about holding LP Automotive accountable for subpar service and a lack of respect for consumer rights, especially concerning given my status as a disabled customer. Their response to the situation has been disheartening, and I hope others can learn from my experience.

Elizabeth Roman

★★★★★

Edited 11 months ago

Excellent, friendly, professional service. I’ve been going to LP for quite a few years now and recommend them highly to anybody.

Travis Smith

★★★★★

10 months ago

I had them replace a transmission on my daughter’s Ford Fusion Energi . They did a fantastic job!

J M

★★★★★

8 years ago

I have taken my truck to these guys twice and both times have been absolutely impressed. They are the most honest people I have met and trust them with my vehicles 100%. When they have to do any work on my vehicle it is always thorough and spot on. I recommend LP Automotive to everyone.

John Merwald

★★★★★

2 years ago

JDog what's to thank LP Automotive repairs for supporting local veteran business. Great work with our rigs.

Dawn bogner

★☆☆☆☆

Edited a year ago

Edited: ok I should have waited to review! I have been there over four times just for my trunk latch to be fixed.. they asked me to drop it off in the morning and then come 3:00 when I call they say oh we're just getting it in the shop & had my car for a week and I get my car back on Friday , on Saturday my trunk won't open again!!! For the 4th time!! What kills me is they'll tell me oh the mechanic was playing around moving the wires and found a short and still didn't fix it right! After two more days of having my car then they tell me oh let me know when you have more time to bring it back and we'll fix it right! After the fourth time of getting my car back and it now only worked for one day I'm over it and I'm not taking my car back to them! Oh and also they fired the best guy they had in the front Lance! I've called nobody returns a call! Nobody answers a call either! If you want your stuff fixed right don't take it to them!! I have never been to a garage that makes an appointment and then doesn't get to it till 3:00 p.m. and keeps your car for a week and it's still not fixed ... Shawn tells me when I picked up my car oh when you got a couple more hours to spare bring it back and we'll get it done right who does that?! ! I'm over them! Not very professional!

srfreedom1

★★★★★

5 years ago

We were traveling through CDA, so having to take a chance on unknown mechanic. These guys were amazing. Father and son owners, who brought decades of experience, yet really great low pricing now they have their own shop. They did some major repair, got us back on the road in 1 day with a bill less than what we expected. We would highly recommend them for honesty and quality work

A C

★★★★★

2 years ago

If I could give 10 stars I would. We’re new to this area, and I’m sure like most people, it’s easy to get stressed out when it comes to finding an honest and kind mechanic. Especially for us because our Land Rover is older and not all shops will work on cars/trucks like that and they have no problem with it. Well, we definitely found our mechanic from now on! They’re trustworthy, honest, kind and worked really fast for our situation. I originally found LP when looking on Google Maps and got lucky, because they’re outstanding. I also found out later that my family has great things to say about them as well and recommend them. Besides an oil change I needed to get done, I had a super weird and concerning sound on the right front wheel. It was loud and sounded like it was metal on metal scraping horrible sound. I got so scared and was nervous it would be something that’s going to be expensive. Brought my vehicle in and they let me know how much the oil change would be as well as the charge to diagnose the sound. Long story short, they didn’t see anything wrong with my brakes, or the axel when it came to the sound. They did wonder if there was a rock that was stuck up in there or if it was the heat shield that seemed a bit bent. They ended up charging me only for the oil change only and not for the diagnoses, which could have been costly. They bent back the heat shield a bit and told me to come back if the sound returns, once the snow lit up. Thats been over 3 weeks now and everything is running perfect! Haven’t heard the sound since!! They could have charged me because they did in there to check on things, and they didn’t since they didn’t see anything super wrong with the wheel. I’d also like to add that the customer service over the phone and in person is the best!! I highly recommend L-P Automotive and we’ll be back for our next oil change to anything else we need! Thank you gentlemen at L-P Automotive! I appreciate you guys. *Sorry no photos. I forgot to take some. Usually I try and then post them. But the place is nice, clean and the sitting area is good. We had donuts and water. Coffee and other drinks were available as well.

Ivan D. Mitchell

★★★★★

a year ago

Guys were fast and efficient. They even worked on my car the day before Christmas, so that I can have it for the holiday. Reasonable charge and a one year of warranty on parts and labor. Recommend!

Garrett Flower

★★★★☆

4 years ago

They have great customer service now compared to quite a few years back and they are more than willing to work with you plus when they fix something it is usually fixed right the first time. They also don't rip you off like most shops do. It's hard to find a good mechanic out there.

Mariah Myrick-Smith

★★★★★

4 months ago

Was able to get my truck running without costing me all my vacation money. I will now be able to see my family over the holidays. Thanks

2011 Custom

★☆☆☆☆

a year ago

Loved this place when it was owned by Lance. Always had fair prices and fast turnaround times. Lance always did great work. I would bring our 4 vehicles to him if I needed work done that I did not have time to do myself. Recently, I had brought one of my cars in and was floored by the quote they gave me to charge my AC. They also wanted to charge me $100 over what Lance would have charged me for a diagnostic on a different issue. Sad to see another shop taken over by californians.

Jim Sharp

★★★★★

a year ago

These guys came highly recommended from friends and I'm glad I listened. I was able to drop my car off over the weekend and they kept me updated every step of the way from diagnosis to completion. Also, the price they quoted is the price I paid- no funny games at the end. Super friendly and professional. I would use again for future needs and recommend to friends and family.

Coral Lafferty

★★★★★

a month ago

The staff are great and repect!! Thank you for doing it for my vehicle.

Brandon Gregory

★★★★★

4 months ago

Ryan and his team are top notch. He drove 3 hours + out of his way to pickup my vehicle and take it to his shop. Him and his team tore into my vehicle and went above and beyond on fixing the issue. If you need anything and are looking for a shop that is one of a kind call L-P automotive in post falls! He is a straight shooter and will not try and BS you!

jdrake722

★★★★★

3 months ago

Awesome company. I took my truck there and they said they believe it was a transmission issue (they don't do those) he didn't even charge me to look at it. Will absolutely bring my vehicle to him again. Very Honest

Garrett Simmons

★★★★★

a month ago

Outstanding customer service!! The detail service provided was excellent. My vehicle looks brand new and smells amazing. I will definitely go back again.