Where is Lexus de San Juan Service and Parts located?

Lexus de San Juan Service and Parts is located at Lexus de San Juan Service and Parts, Ave. John F. Kennedy, Marginal Km 3.7, San Juan, 00920, Puerto Rico. You can find their exact location and get directions on the map provided above.

What is the overall rating for Lexus de San Juan Service and Parts?

Lexus de San Juan Service and Parts currently has an overall rating of 4.9 out of 5 stars, based on 921 reviews from the community.

What are the opening hours for Lexus de San Juan Service and Parts?

The opening hours for Lexus de San Juan Service and Parts are: Please contact the business at 17873040363 to confirm their current operating hours.

Best Car Repair in San Juan, Puerto Rico: Lexus de San Juan Service and Parts

Minerva Rivera

★★★★★

2 months ago

They are Very punctual . The service while waiting for you car service was excellent, coffee, cookies etc. This time I asked for an u we to take me to Plaza Las Americas while my car received service and then I was picked up when my car was done. I also liked that they call me informing me asking me for permission to make a further service or any extra maintenance. I recommend them. Alex was super nice and so was Edmauel. He actualizado my car screen

Carlos V.

★★☆☆☆

a year ago

Took my vehicle for a simple oil and filter change. When I returned home, I opened the hood to finish a wire project I was working on beforehand and noticed that my engine oil cap was missing. I immediately drove back to the dealership and not once did they even apologize for their mistake. They just told me the mechanic left it there on the work bench. So they weren't even going to call me to let me know they forgot the put the oil cap on. Wow Lexus! I was expecting a lot better customer service from you!!

Jorge Acevedo

★★★★★

2 months ago

Highly professional personnel outstanding waiting facility it make you feel very comfortable ..

Victor De Jesus

★★★★★

a month ago

Excellent service. Super fast and it offers transportation through uber.

Alexis Carlo

★★★★★

3 months ago

Exceptional service and attention. The repair order was fulfilled to my satisfaction.

Rosario Vera

★★★★★

Edited a year ago

Always pleasant to visit and take care of my unit. They know you by name.My afghan hound Beau was persuading me to get a sports car! He also got a new toy from Lexus family! No stress!

Lorraine Hernandez

★★★★★

2 months ago

Good and personal servive, though it took more hours than expected

Raul Acosta

★★★★★

8 months ago

Viviana Emmanuelli gave me a 5 star service and answered all my questions. I'd recommend her for your service appointment. The facilities were clean and they offer transportation. They also have a seating area w/ a TV or small desks w/ power outlet in case you have work to do while you wait.

g alicea

★★★★★

5 years ago

Mantenace service is Premium Plus. Attentions to detail and clear information for my two units, IS350 and SC430 for me is very important. I"will strongly recomend the service. Thanks to Vivianna and her team.

Johannie Santos

★★★★★

2 years ago

Above and Beyond Lexus De San Juan service! My last service in Lexus De SJ included a new amazing experience with Lexus ES 2024 loaner car ✨ Thanks for always make all possible and given the best care to my Lexus!

jari moreno

★★★★★

3 months ago

First time in customer service and loved the stations to work while my car was underwoong service.

Luis Diaz

★★★★☆

5 months ago

The only real problem is: No communication. Nobody picks up the phone when you need to talk to your service rep or any other.

Juan Lopez

★★★★☆

Edited 2 months ago

Everything was fine, except the very poor job washing the car. It was late December 31st and they probably wanted to go home early.

Elsa Torres

★★★★★

2 months ago

Fast. Polite employees. Excellent waiting area

Taina Bairan

★★★★★

Edited 8 months ago

Lexus de San Juan is TOP on service. Is always easy to make appointments and the welcoming of their staff at the facilities are always excellent. The service provided is always efficient, reliable and the best part, fast! I have never been more than 2 hours. That’s why I’m on my 4th Lexus unit.

Salvador Vazquez Rosado

★★★★★

Edited 10 months ago

They take care the service of our unit very professionally and cover all the details. The reception area provided coffee and water as well as snacks making comfort your waiting time.

Maria I Gonzalez-Villarreal

★★★★★

Edited 7 months ago

It is always a pleasure to take my car to Lexus de San Juan. Every one is coordial and on point to service their customers. The premises are very comfortable and spacious. I appreciate the coffee bar and water. Rogelio is always professional, respectful and pleasant as he knows his craft. Thank you Lexus

rodolfo rivera

★★★★★

Edited a month ago

Appointment was just in time. Excelent service by Mr. Rogelio!

Mariela Rive

★★★★★

Edited 5 months ago

Friendly staff, quick & great service. What else can you ask for?

carmen de leon

★★★★★

Edited 3 months ago

Great and friendly services Nitza, Manuel Rivera e Isabel and of course Lucas. They listen to your concern, explaining and guide you through any doubt you may have and make you feel like family. Best experience ever.