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About Business
Lexus Only Service & Repair Sarno Motors is a highly-reputable Car Repair service provider based in Huntington Beach, CA. Lexus Only Service & Repair Sarno Motors covers all facets of the Car Repair industry, with a focus on Auto repair shop. With over 28 reviews and an average rating of 4.5/5, Lexus Only Service & Repair Sarno Motors is a trusted name in the industry. Their presence in Huntington Beach, CA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Angie A
My review of Sarno is different. My husband and I drove to Sarno Lexus a week ago. We parked by the garage and no one came by for assistance. We drove away, than I called the # on the website and no one picked up. I left a voicemail explaining what we needed. I didn't get a return call but he (Rick) texted me to text him instead. I texted Rick regarding service I didn't get a response for 1 or 2 days later. When I finally got a response he asked what year and Model. I texted him the information however I never heard from him. After a week goes by, I texted him that my husband would take the car to the Lexus dealer for service and to not bother in responding because he probably didn't need our business or money. As of today, we still haven't heard from him... We were disappointed because he has great reviews, unfortunately we got first hand negative experience with Rick and this business. We will never call this business in the future even with all the "positive reviews." We'll continue to take our car for service to the Lexus dealership. At the dealership they are very professional and consistent. At this point I'd rather pay a little more but assured our vehicle will get serviced and if we need a rental it will be provided. There seems to be something going on at Sarno, like maybe overwhelmed? Doesn't matter how big your business is, you treat every customer like they are a million dollar customer. I've learned this a long time ago. Good luck to everyone seeking service from this business. Maybe your experience will be different from ours.
gary briggs
Fantastic! Rick solved a problem that 4 mechanics could not figure out. The price came in way lower than i expected,would highly recommend him!
John G
Came here to do a pre purchase inspection on a Lexus I was planning to buy. Rick was very thorough and took his time performing the inspection. We spoke on the phone and he kindly reviewed the process and went over some observations that he’s seen on similar models. Best of all Rick was very humble and honest and you can see that he takes pride in his work and has a level headed, no nonsense approach to his work. He treated me with respect and made the process simple for me. He’s the kind of mechanic you can trust to work on your car.
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