About Business
For professional Car Repair care in Santa Rosa, CA, Santa Rosa, look no further than Local Heroes Auto Care. Their team excels at delivering top-tier results for Auto repair shop, Brake shop, Car repair and maintenance service and related Car Repair needs. Their customer-centric approach has earned them a 4.9/5 rating based on 505 pieces of feedback. They have become an integral part of the Santa Rosa, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Santa Rosa, Local Heroes Auto Care is ready to assist with your next project or repair.
Google Reviews
silver thirty
★★★★★
9 months ago
Outstanding service local heroes auto care Santa Rosa Piner Road. Called to get a smog test got me in 30 minutes later. The gentleman that was doing the smog test was super chill and very knowledgeable easy to talk to The ladies behind the front desk were very nice and easy to talk to. You’re missing out if you don’t go local heroes auto care in Santa Rosa Piner Road. I will definitely be back.🤩
Gilbert Trujillo
★★★★★
4 months ago
Cathy and staff were very professional & friendly while helping me with my DMV paperwork & smog test. Will be back soon!
M McMann
★★★★★
Edited 2 years ago
We've had a lot of hits and misses over the years but finding our way to Local Heroes (Piner Rd) put us exactly on target. From the friendly service to the quality and care, we've been glad to trust them with our secondhand investments over the years. Thank you to Lance, Melissa and everyone around for everything from smog to maintenance to DMV and back again. We're one GEO Metro down and a couple of Nissans to go.
Vad Pishkov
★★★★★
2 months ago
Amazing team, great quality, good prices, nice coffee 🙂 Shoutout to Tony, Melissa, and the whole crew!
Linda Twigfire
★★★★★
2 months ago
Cathy helped with transferring title and registration of my vehicle in an efficient and pleasant way
Ken Hubbell
★★★★★
Edited a month ago
Hands down, the most honest and upfront mechanics and office staff I’ve ever encountered in the repair business. Most places are all about making money—which is understandable—but instead of charging me just for a diagnosis, they chose not to charge me at all so I could properly address the real issues. I originally thought it was one thing, and it turned out to be something completely different and more involved. That decision alone earned even more of my respect and trust. I’ve been coming here for many years for DMV services and all the work on my vehicles. They’ve always been fair and kind, but this time they truly blew me away with their compassion. You never see this level of care at a corporate store. Support local and use this shop. I’ll be recommending them for everything from now on. Thank you all for being so kind and helpful—and for giving me a break when I really needed it. You have no idea how much you changed my day, from horrible to feeling blessed and hopeful that people still genuinely care about others.
Merrilee Agostini
★★★★★
a month ago
Local heroes went above and beyond with my car. Even though I wasn't able to smog my car, I will definitely bring my car to Local Heroes Auto Repair again and again!
Matt Miller
★★★★★
a month ago
Very quick and easy. Wonderful lady named Kathy helped and answered all our questions. I would recommend them to everyone I know.
Miguel Mendoza Rivera
★★★★★
4 months ago
They treated me very well. They don't speak much Spanish, but their service is great. I had my license plates changed.
Margarita Garcia
★★★★★
5 months ago
Always great service! I used to get Toyota services but their pricing was extremely high. I found local hero's and satisfied with them.
bernie verrett
★★★★★
10 months ago
The ladies that run the DMV registration booth are incredibly efficient quick with a great attitude.It's a pleasure to go there to get my DMV Registration, Transfer Ownership, And renewals done Great job no, no, don't be behind. No, not for dollars..Thank you very much ladies
Michael Chernizer
★★★★★
4 months ago
Great people, thoughtful and kind. I took my car in for electrical work to be done in the got to it like the way cockroaming to let me know that it was more than just my electrical work, it was fast.There was smart, then waste anytime they knew what they're doing.High quality work high quality people
Debbie Hall
★★★★★
3 months ago
Local Heroes was referred by a friend. I've only had a few visits but each time has been fast and friendly. I feel confident I found my forever shop.
Elysa Bravo
★★★★★
7 months ago
This place is so great. Woke up this morning with a flat tire (nail in the tire). Took a different car to work. Called them during work to see if they could take me in. They were super nice and able to accommodate me. I showed up. They took me after another scheduled car. They were quick, I was probably there for maybe 20 minutes or less. Definitely will be coming back. Truly appreciate how nice they were and how quick they were too.
natalie guzzetti
★★★★★
6 months ago
I've been to this shop twice now since owning my car. All the staff are friendly, helpful, upfront, fair and honest with repairs and prices. Both times I was able to bring my car in the next morning and get it back the same day. Will only be going here for whatever I need- highly recommend!
MARK MCLOUGHLIN
★★★★
☆
4 months ago
They did an good job getting my truck done and in a timely manner. Friendly staff that work around my schedule so I could get my truck done. After hour drop off work perfect for me because I work during the week. The price was what was quoted +$20 for a gasket. I brought my own part in and they did it with that, which meant I didn't have to return it. All and all It was an easy resolution to my problem
Sterling Gray
★★★★★
5 months ago
Got my car inspected here and the service was great. The staff was super friendly, honest, and knew their stuff. They got me in and out quick and explained everything clearly. Definitely recommend this shop — great people and solid work!
sam yee
★★★★★
5 months ago
The lobby was warm and inviting with wonderful Halloween decorations. The people were friendly and my brakes were fixed quickly. I need more work done on my car, but they were not pushy in letting me know; just informative. Prices were comparable to other shops and customer service was excellent.
Jonathan Pureco
★★★★★
a month ago
Love these guys, I had a parking brake malfunction on a 2021 Toyota Rav4 after replacing a rear brake caliper. I spoke with multiple shops including the dealership and none could fix my problem because it was an aftermarket part. These professionals knew exactly what the issue was and preformed a EPB initialization and ABS bleed the right way, I haven’t had any issue with it since, as well they solved it within the day! Absolutely lived up to their name would for sure trust them again
Tami Lee
★★★★★
2 weeks ago
GOT A OIL/FILTER CHANGE TODAY.... FILTER WAS TRICKY ON THIS NEW 2026 PALISADE...IT WAS EXPLAINED TO ME THE RIGHT WAY TO PUT IT ON....IM GRATEFUL FOR THAT.... VERY NICE PEOPLE'S.... DEFINITELY COMING BACK... THANK YOU....LANCE..
