Lowell Fleet Maintenance

stephen connolly

★☆☆☆☆

3 weeks ago

If i where stuck and lowell fleet was the last company on earth id push my car, just terrible over all i had called because my car had died on me not only did i get a very rude response from their office but the driver that showed up reeked of weed DO NOT RECOMMEND at all

Bit. Me Mass

★★★★★

6 years ago

You should pay attention to the signs they mean something if you are illegally parked you will be towed and these guys will do it without hesitation they're good guys but they take their job very seriously so be careful and pay attention to the signs cuz if you see these trucks it's just too late Rich P

Erica Carvalho

★☆☆☆☆

5 months ago

Terrible, terrible service! An old bald man I don’t know his name, but he seems to be the supervisor treats everyone who works there badly. He’s rude and made a prejudiced comment about a child who was with me! This man is a horrible human being!!!

Austin

★☆☆☆☆

a year ago

They stole my car even though I had permission to park, it took me an hour to locate it just so they could charge me extra, they didn't accept debit or credit cards. They are dishonest and are acting illegally.

Nate Spann

★☆☆☆☆

11 months ago

Negative five. They work for the worst HOA associations and tow people's vehicles without authorization. They towed my vehicle for no reason with zero notice. They also severely damaged my vehicle in tow and acknowledged the damage when I went to pick it up (I took photos immediately). They ghosted me and when I followed up, they proceeded to lie and claim they didn't damage a brand new vehicle with less than 25k on the odometer. Avoid at all costs!!

Michael Delgado

★☆☆☆☆

8 months ago

Kind of a scummy business just randomly pulling cars out of the lot where people live at for some random concert playing. I’ve left my car there multiple times with no pass that never got towed, it just seems like they decided to pull my rental, which was a brand new 2025 car probably thinkingthat this person has money so I will take his car. Pretty shitty business to be running.

Bryanna Walsh

★☆☆☆☆

a year ago

If I could leave 0 stars I would. Car got towed during a parking ban(yes that is my fault) went to pick it up and my back end felt like it wasn't even attached anymore. I can no longer drive my car because these guys literally broke my car. Payed 190.00 to get a car back I can no longer drive. Absolutely pissed.

Miller66 Trucking

★☆☆☆☆

a year ago

They will take your credit card information at the start and charge you without discussing the total first. They kept the receipt from my driver. Had to call 3 times to get a receipt just to find out they charged me $380 for a 3 in 1 power/airlines. $580 total with labor to install. Insanity. This should be $300 out the door. I won't be coming back here.

Garry Rathore

★★★★☆

3 months ago

Mike the gentleman he’s nice guy towed my truck and helped me !

Gretchen Springer

★☆☆☆☆

a year ago

LOWELL FLEET is the worst towing company!! My daughter was at her doctor and didn't realize she had parked in a lot that she was not supposed to. It was a tow spot apparently so I understand that they needed to tow her. That's not my issue. My issue is the fees they charge and the shadiness of only taking cash which tells me they definitely don't care about people and I'm sure they aren't claiming these fees as any sort of income to their business! The basic tow which was one mile away was $130.00. The "lot fee" which I was told was $35.00 "even if it's only here for 5 minutes we charge for a day of storage, it is what it is" and then there's the gas fee (for one mile). Totaling $170.00! I've never heard of such a fee for a tow of one mile, and I've dealt with lots of towing companies throughout my life. They have a lot of negative reviews on Google and they are all accurate as I can now see. If you ever need a tow, DO NOT USE THIS COMPANY! I'm sure I will receive a comment below this review from "the owner" that states and I quote "This is Lowell Fleet Maintenance not a towing company please get your comments to the right company" as they have responded to others with towing complaints. I can tell you this in fact the correct company and they do towing, so don't think you are reading about a different company, they do multiple things besides towing! Go somewhere else!!

Isabelle Cless

★☆☆☆☆

a year ago

Literal crooks. Towing from what appear to be public parking lots with no written notice posted that parking isn’t allowed. Denied having my vehicle multiple times, and it wasn’t until the end of the day (at least 6 hours after it was towed) that they contacted the police about it- Lowell PD had no record of them towing it prior to that. Tried to charge me $700 in cash only, which is plainly illegal. I didn’t fall for it but I’m sure they’ve taken advantage of many people. They need to stop these practices or be put out of business.

Xiris Durrant

★★★★☆

2 years ago

My car got towed by them while I was doing a delivery for work. However, they were professional and non-confrontational when it was being towed and when I came to pick it up even at 10pm. I've never been towed before, but rate was reasonable. If I get towed at work again, I hope it's from these guys.

Mike Livertovsky

★☆☆☆☆

a year ago

These guys are CROOKS. They patrol the parking lot of my apartment complex. One of the drivers was about to tow my car because he said the parking pass looked “fake”. (This was the parking pass I received directly from my landlord). He claimed my car was in the bad spot 2 days in a row. It was not because I was out of state the previous night. They will literally lie and tow your car and hold it hostage. Avoid this business at all costs!

Topcade Coinz

★☆☆☆☆

a year ago

I want to alert everyone about an unfair parking charge I received recently. I was charged over $200 in cash for allegedly parking in the visitor lot, which I did not do. This seems to be a scam, and I want to warn others to be cautious. It's essential to take a picture of your car when you park it to have evidence in case something like this happens. Let's stay vigilant and protect ourselves from such unjust practices.

Koby Conz

★☆☆☆☆

9 months ago

Literally just witnessed one of your drivers forcibly back a Toyota they were towing from Edge Merrimack into a parking barrier as they attempted to tow it. Cannot confirm but also appeared as though they scraped said Toyota against the neighboring Subaru. Left without any type of note. (June 12th ~12:00-12:15)

Michael Lafontaine

★★★☆☆

a year ago

The maximum charge for involuntary towing of motor vehicles by police order or for trespass on private property is set forth in 220 C.M.R. § 272.00. Currently, the maximum rate for police-ordered or involuntary towing (from private property) is $132.00 for towing. The storage rate for non-commercial motor vehicles is set forth in G.L. c. 159B, § 6B. Currently, the rate is $35.00 per 24-hour period for storage. Additional charges may be assessed if additional labor is needed. The Department does not regulate towing requested by a vehicle owner. Remember people if you get your car out before 24hr you do not have to pay $35

Nini Lauren

★★★★★

3 years ago

I got service from the company a few months ago and they really helped me. It’s already been about 2 months and I can never forget the service I received from them! On top of that they made me feel very comfortable while I was waiting for a ride. The manger (I think) was really looking out for me and understood my situation. They get a 10/10 from me and I 100% recommend!! Thank you again Lowell fleet, it might not seem like a big deal but it made my entire day