Lowell Auto Service & Sales

Bob Davison

★★★★★

3 years ago

I am the fleet manager for a communications construction company. We have used Lowell Auto Service and Sales on several occasions. Whatever the issue they have done their best to get us in, troubleshoot, quote and repair our vehicles at a fair price. What a great team!

Kevin Ochieng

★★★★★

6 years ago

I've tried shopping around for a better repair shop in Lowell, but my eyes always settled on Lowell Auto Service. This shop has served me for SIX YEARS to the best of my satisfaction and even my friends that I refer to Mike, come out happy and satisfied. These guys are serious with their work, time conscious, and honest. Thanks guys and keep the fire burning!

Dylan O'Shell

★★★★★

3 years ago

I have been Mike's customer for years. I refer all my friends and family to him, and would highly recommend him to everyone. He is an honest mechanic, and does great work.

Carl Runci

★★★★★

3 years ago

Mike was quick and professional with my inspection, and re-filled my tires days later for free after my dealership under-inflated them. Cannot recommend highly enough for fair prices and good service.

Pyramid Tank

★★☆☆☆

2 years ago

Great owners very professional. staff very thorough in checking your vehicle until recently I guess the guy at the front desk was too busy on his headset the whole time to care what the customer saying. I go in for an oil change I tell him my car was leaking fluid might be oil. The guy changes the oil tells me there's no problem so I leave. Come to find out the transmission fluid was mixing with the oil the oil was out of the car by time I was down the block in the car was overheating. the radiator and heater hose was loose. How do you not notice the oil and the transmission fluid is mixing together. Get that guy out of there he's not paying attention to the car or the customer

Tristan Dame

★★★★★

4 years ago

My friend suggested I go here to get one of my axles replaced. I stopped by and chatted with Mike. He gave me the price and when he'd be available to take in my car. Went in a few days later and he did a great job. Very knowledgeable and the price was right. I know where I'll be bringing my car next time it needs work. I definitely recommend here if you need work done to your vehicle. Bus/train station right across the street. Perfect.

manju kiran

★★★★★

2 years ago

I'm not sure what happened to a mechanic named John. When I went here recently to check my car, some spanish guy said my car had a valve gasket leak and it needs to be replaced. When I saw his computer screen the labour charge said "$45" and the part's price said " $85 " and he looked at me and said the entire cost would be around $1000. I think it's a scam, just be aware!

Matthew Gray

★★★☆☆

9 months ago

The sales department really tried to help me get into a car going the extra mile. Just couldn't make it work in the end, but I would recommend them on my personal experience.

Syed Abrab Mahmood

★★★★★

Edited 3 years ago

I went there for inspection and it failed because of the rear window was tint and exhaust issue. Fayssal (owner) said the exhaust might have a connection issue (then it would be simple to fix) or need a replacement. He said bring it any next day. After 2 days I took it, on that day Andy was there. I told him everything and after examine he said that it's only a connection issue. Altogether it's $100 (Tint,Exhaust) and got the passed inspection sticker. They are honest and reliable. Any other fraud will say you need to change the whole exhaust system (which would be at least $ 250- $ 350). God bless them.

Craig Stimmel

★★★★★

8 years ago

My wife and I were referred to Mike @ Lowell Auto Service by the Lowell Police Department. We were new the area a number of years ago and needed to find an honest. reliable mechanic who could take care of my Chevrolet and my wife's 20+ Year Old Jags (her "babies"). Mike fit the bill. During these years, Mike has always treated us fairly, never overcharged us and always communicated with us before he did anything that varied off of what he/I agreed needed to be done at a set price. If I needed a ride home, he'd let me know when he had a guy "in" the shop that could drive me there (about 2.5 miles away) so I didn't get stuck in the waiting room. When the job was done, either my wife (or I) would drive the other down to Mike's place to pick up the cars. So far, after >5 years, there's never been a repair job that didn't come back fixed. Or if the cost of repair didn't make economic sense, Mike would be honest and tell us. That, in itself, was worth his weight in gold bars (just kidding). I strongly recommend Mike and his crew for any repair job on practically any vehicle out there. He's "that good".....!

Gwendolyn Lanier

★☆☆☆☆

a year ago

I am getting a new spot to take my car. Not the same place anymore. They changed my oil and a few weeks later the oil pan cover was dragging on the floor. I went in and they told me the screws weren't put on correctly and came off. Um you guys changed my oil and had a nerve to charge me for your mistake. Now they are trying to get me to do unnecesary repairs...Mike would never!!! Always get a second opinion with new owner.

Krystal Gail

★★★☆☆

Edited a year ago

I randomly went to this shop for a routine inspection when I first moved to Lowell, and have been a returning customer ever since. Mike and the team are accommodating, straight forward, and have fair prices. Highly recommend! Edit: WHERE DID MIKE GO?! He’s been gone for maybe a year now? After he left I brought my car back, however my car was returned to me with electrical panel issues (i dropped off my car for a different issue and was given another problem in return) they couldn’t figure out what had happened.

Edson Oliveira

★★★★★

a year ago

I’ve had an amazing experience with Lowell Auto Service and Sales, and I highly recommend them! I bought my first car from Joao, and I’m now purchasing my second one from him. Joao has always treated me with the utmost respect and care. He’s not only a great person but an excellent professional who always greets me with a smile and goes above and beyond to solve any car issues I have. I’ve already had oil changes and tire replacements done here, and every service has been flawless. I trust them completely for all my car needs, and I’m excited to continue doing business with them!

D Ram

★★★★★

a year ago

My wife needed an oil change and I called a Google reviewed establishment and set an appointment for 2 days away. Ran errands later in the day and she mentioned she used this place before and was happy with the service. We met a cordial employee, Igor who directed us immediately to John, the MOD, so I questioned him. I'm a stickler for price and service and don't give 5*'s unless the service and pricing are stellar. The painfully obvious question was pricing on synthetic which, like ice cream, John brought understanding. He also personally completed the vehicle inspection sticker for us. The next level of excellence goes to Igor. A smile, good decent conversation and NASCAR all the way down to tires outside of the bay for the touchdown and 2 point conversion service. I can't explain it better in feelings people. End stop and we will be back, consider us Lifefers now.

Scherlytton Santana

★★★★★

a year ago

I just left Lowell Auto Service and I’m extremely impressed! The service I received was outstanding. I had all four tires changed, my oil replaced, and the state inspection done, along with balancing—and the price was very fair. The staff was professional and efficient, and I truly feel confident in the work they did. I have no regrets about choosing this place and will definitely recommend it to my friends. As soon as I need any future services, I’ll be going back there without a doubt!

Now you Know

★★★★★

2 months ago

Fast service . Called around a few places to get my brake and rotor changed and they had the best price . Highly recommended!

Ram Daryanani

★★★★★

6 months ago

Seems we are always running errands and simply out of time, all the time... I'm sure it's not a singular phenomenon Haha. Well I mentioned we need that oil change, remember the great service we absolutely didn't stop talking about 6 months ago. We literally just pulled in. Well this is not an exaggeration; on the spot Andy with a trusting smile said keys please, and is this your wife's car! Oh I'm old ole school old fashioned, poking my noise to check out the under carriage and Leo is multi tasking on air pressure and check over on tires... I'm noisy like that. I was simply thinking, they are with us for life. True story, you can ask my wife how great it feels to ABSOLUTELY TRUST a mechanic and his office. It's the best TGIF (and I add) starter of a wonderful New England weekend to come. Bonus: They are PATRIOTS fans. I truly appreciate and believe you will gain the same trust we have in knowing excellence is being served 🙏 literally on the spot I tell you at 10:30AM!