Maaco Auto Body Shop & Painting

Dennis Sitkowski

★★★★★

8 months ago

Maaco did a superior job in removing all the rust, reinforcing the floor and performing a showroom paint job. Brian was beyond professional, friendly and courteous. He stands by his work and fixed a couple minor things immediately and with no issue. His care, efforts and kindness were appreciated.. We highly recommend Maaco of Boston.

Qinglong Wu

★★★☆☆

a year ago

They’re nice and professional. Only thing i feel unhappy about was they said they will call me one day before if the car ready for pick up. And they call me on Friday but they’re not open on Saturday and Sunday. If I’m not gonna pick it up I need to pay rental car by myself for three days. The insurance not gonna cover it if the car already done for repair. I was already on work on that Friday when they called me. That makes me so disappoint about the service. I hope they can solve the problem in the future, not call on the last day before they off on second day.

Uzoamaka Ebin (blockysnake「アマカ」)

★☆☆☆☆

3 weeks ago

Hung up on me multiple times when I asked when my repair was done. GEICO said it would take 30 minutes. It's been a month.

RossieD

★★★★★

2 years ago

First of all everyone at Maaco was so kind and helpful every step. The manager went out of his way to provide the best service and help. Their work is so perfect and professional. It was all done in such a timely manner, that I highly recommend this Maaco to anyone looking for professional and quality service from start to finish. My SUV looks brand new again! Thank you Wil, at Maaco

Omara Q

★★★★★

2 years ago

I have no complaints they did my Honda couple years back. Now I’m bringing my coupe in and I’m sure my guys are gonna take care of me. I loved the paint job and the price. Plus the customer service is great!! No complaints I’ll see you guys soon.

Ronald White Sr

★★★★★

5 years ago

Don't Sleep On MACCO! My wife actually was who told me to check them out. These guys were great! Fast and professional work. I will definitely use them again!

Helen Ghirmay

★☆☆☆☆

2 years ago

To my disappointment, the customer service at this car repair facility fell far short of my expectations. Upon arrival, I was greeted by a staff member who seemed disinterested and unresponsive to my concerns. Their lack of professionalism was evident, as they failed to provide clear communication regarding the estimated repair time, pricing, and available options. This lack of transparency left me feeling frustrated and uncertain about the overall quality of service.

Joseph Rocheteau

★☆☆☆☆

2 years ago

I have always been happy with service at Maaco Boston, until now. Three of my past cars were painted in that shop, with excellent results. However this time the man quoted me a price of $4,500, which seemed high. So I went to another Maaco, that quoted me a price of 3,337. Same car, same work.

James Hickox

★★★★★

6 years ago

I needed work done to my truck as a result to a accident that other auto body places turned me away and said it was too difficult for them. It involved replacing the airbag system, resetting all the sensors, frame work and body repair. I brought it over to Mike D the manager at Macco and he assured me he'd take care of me and walked me threw the process while the work was being done. The truck came out perfect, was done in the time frame it was estimated at. The truck was able to get a inspection, and it felt like i was in a new truck after it was returned to me detailed inside and out. Mike and his crew did a awesome job, highly recommended

darealtrapdre 1050

★☆☆☆☆

Edited a year ago

My car been there for about a week and some change and they just decided to get to work on it smh can’t get a rental and they playing with my time and the way I commute back and forth to work this is very inconvenience for me I thought the process would’ve been began. guess not so I’m stuck taken the bus smdh. U guys gotta do better with keeping ppl informed about their property. Update been about two and a half weeks and still no status from this car place and then when I called and asked about my vehicle they had a attitude with the questions I was asking smh these guys are bad for business. They have no time to tell u or keep u update about ur vehicle but they are quick to see these reviews and response

madeline maignan

★☆☆☆☆

3 years ago

I will never use this auto body shop anymore. This is actually the first and the last time. There is no form of communication at all starting from the beginning, no updates on work they are doing. They had known that because of covid, auto parts will be back ordered and take longer to get here but they never mention it to customers about it but rather telling customers lies that the car will be ready in 2-3 weeks knowing the fact that it will not. They never bother to mention there's a possibility that there might be some delay on parts or giving me the choice to decide if I want to live my car for that long to get fix. I will never recommend this place to anyone. If there was a negative zero stars that's what I would have given them for what they did to me. I could have bring the car during my vacation if I was informed that the work is going to take longer. Unprofessional, manipulative, schemers and liar that's what they are, I should have never brought my car there.

Gaelyn Flannery

★★★★★

6 years ago

these guys go above and beyond. I pretty much needed surgery on my ford escape. not only did they fix it, but in record time. The maintenance/repair team is just as great as the office team. Everyone is friendly and strive for customer excellence. I highly recommend this shop from everything to paint, repair, to your scheduled maintenance. Thanks Guys!

Jean Provenzano

★★★★★

4 years ago

The team here is amazing! I had the pleasure of working with Mike and Joe. They were professional and very knowledgeable. Don’t look any further for any of your repairs or auto body work. I give this Maaco a 10+. They had my car ready earlier than expected...and it looked like it was brand new! I am soo happy 😊

Nalani Teixeira

★★★★★

2 years ago

I had to bring my car here twice within a month for fixing and both experiences were great! Everyone was very helpful and provided all information that I needed to know and care for my vehicle afterwards. Between them and my insurance company working together, I would give it 10/10!

Justin Howes

★★★★★

6 years ago

At first I was skeptical, but after visiting every other body shop in DOT/Quincy, no one was able to take my car for two weeks. Morrissey Blvd. Maaco took my car same day and turned it around in a week. Additionally, they beat up my insurance company for more money, resulting in a better fix. All the guys in their were very professional and efficient. Enterprise is in the same building - how convenient is that??? Certainly have my business for life.

Kenneth Kwiatkowski

★☆☆☆☆

3 years ago

Note AUG issues never re-solved.Noting the following from the work on my 2018 Ford Taurus. OCT 2021 Good news, the replacement center control screen looks good and is working well, thank you. SEP 2021 recently re-painted silver rocker panel under the front passenger door was correctly painted black AUG 18 thry AUG 26, Still waiting on answers on; console not completed, panel around shifter front license plate bracket all were not replaced. front passenger door edge is very rough (not buffed?) and missing edge guard front right bumper is now chipped Please advise what can be done to correct these issues Thanks Work is incomplete, parts still not replaced, emailed branch and no response.

Joy squares

★★☆☆☆

11 years ago

BEWARE!!! I went to Maaco for a minor repair on my vehicle. After my car was there for approx 5 days, I went to pick up my car, Matthew took me out to show me the work that was done and the paint was two different colors AND HE WANTED ME TO TAKE IT LIKE THAT!!! Then I had to get another rental that next week which was covered by my insurance but I had to be inconvenienced for another week by leaving another deposit on my credit card for the rental. He told me my car was only going to be there for three more days, when I called he told me that my car will not be ready for another two days. I asked him in advanced how long would it be for the repairs and told me only 3 days. I was pressed for time because I was leaving for a trip which I mentioned to him. I was not going to leave the car that day if it wasn't ready in 3 days. He assured me it would be. I had to leave my car there until I returned from my vacation. I will never do business with Maaco again, very unprofessional.