MACARTHUR-121 TIRE & SERVICE, INC.

Rating: ★★★★☆ 4.3 / 5 (173 Reviews)

MACARTHUR-121 TIRE & SERVICE, INC. is a Car Repair located in MACARTHUR-121 TIRE & SERVICE, INC., 2781 MacArthur Blvd, Lewisville, TX 75067

You can reach MACARTHUR-121 TIRE & SERVICE, INC. through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (7 AM–6 PM)
Tuesday: Open (7 AM–6 PM)
Wednesday: Open (7 AM–6 PM)
Thursday: Open (7 AM–6 PM)
Friday: Open (7 AM–6 PM)
Saturday: Open (8 AM–6 PM)
Sunday: Closed

Reviews

Soleman Lucha

Terrible customer service. First came in for a leak. Told it was a tube only. FYI they charge $140/hr. Sure you can argue that’s the price for being an “expert” but nope! Later the next day the car stopped working, couldn’t drive past 10 mph. Had them tow it back to the shop, told it was the radiator. Another expensive labor and parts charge. Also a $90 tow charge, if the “expert” would have done a better job this wouldn’t have been necessary. But whatever, they aren’t experts. On inspection on the way out, logo and on engine was peeled off and falling off into the fan. They claimed they didn’t do it and didn’t want to repair it. On principle it was argued with them and eventually with sour faces they fixed that. As if the massive bill wasn’t enough to cover their some error, they didn’t want to do a simple glue repair that they caused. They finally bend and completed it. Absolute terrible customer service and repair service experience. Strongly advise to avoid this location at all costs….cause it’ll cost you a lot.
★☆☆☆☆ 3 days ago

Lester Dsouza

Went in to get a stuck lug nut out, was charged $20 to rotate all the tires but none were rotated and to top it they tightened the lug nuts for all the wheels so tight that it won’t come off at all. Had a flat tire the same night but was stranded because I couldn’t get the nuts off to replace with a the spare tire.
★☆☆☆☆ 2 months ago

David Sparks

Honored the warranty on a failed part. Also needed a new serpentine belt. Good service, quick turn and good price.
★★★★★ 2 months ago

Ethan Wright

Have been taking three different vehicles here since I moved to the area. They always have great availability and the service is awesome. Fast, friendly, and fair prices.
★★★★★ 3 months ago

Mohammad M Khawaja

Best people
★★★★★ 5 months ago

Julie Albright

Have used them off an on for years. Just a recent summary of a very positive experience. I dropped in to Firestone in Coppell because it is a little closer to my house and an easier walk home. I had a small finishing nail (maybe from my own garage!) in the tread of my tire. The young lady at the counter came out and looked at it said it might be too close to the edge of the tire and then asked the technician. The technician never came out to look at the tire but said no I just needed a new one. I then the next morning took it around the corner to this location --Goodyear MacArthur Tire and Service and they easily removed the nail and patched the tire from the inside for $29. Great service, no upsale for a new tire and had it complete in an hour or so. Thank you!
★★★★★ 6 months ago

marco Obregon

I took in my wife’s car for a coolant flush and they didn’t bother to put coolant in it. The receipt said I refused new coolant, but I recall asking for the coolant flush to be done “all the way”.
★☆☆☆☆ 6 months ago

Daniyal Khawaja

I’ve entrusted these guys with my vehicle for 3 years and for 3 years they’ve not only given me the best customer experience, but they’ve been kind, conversing and always made me feel comfortable with my vehicle in their hands. Thank you to all the gentleman front desk and in the shop that have worked on my car. You guys are the best.
★★★★★ 8 months ago

Kristie A Patterson

Great Team and Great Service!
★★★★★ 10 months ago

Kevin A

Marcus and the entire team are super. I had a damaged car from the rain and couldnt get to work. They took care of it promptly and since it was a small fix, they did not even charge me !
★★★★★ 10 months ago

Izzi Raine

Very friendly staff, my boyfriend had previously brought my car here when my tire popped and one of the studs broke while he was replacing it. Afterwards I noticed a scraping sound so I brought it back, they were very kind to take the time to make sure it was safe to drive and to correct any error that was causing that sound. Really appreciate it!
★★★★☆ 10 months ago

Justin Palencia

Marcus and his staff are great. Take care of you and everything you need.
★★★★★ 10 months ago

Alex Aguilar

Amazing customer service, very friendly and straight to the point. Quote was given and explained thoroughly, and my car was fixed in no time. I appreciate not only how convenient it was since I live so close but appreciate how amazing this team is on being so professional and doing it gracefully. Thank you team my car has never felt so good to drive ! :)
★★★★★ 11 months ago

Courtney Hart

I’ve been taking my cars here for over 15 years, from everyday maintenance to major work I’ve brought it all here year after year. The staff is skilled, friendly, communicative, and ethical. They have always diagnosed the problem quickly and competently, given a fair price, and completed the work successfully. The best part is just how nice they are. Genuinely kind. Every staff member I have worked with is thoughtful, and really cares about their work. This is one of the best businesses I have ever patronized.
★★★★★ a year ago

Justin Reynolds

Would not recommend this place because lack of customer service. Ernie is an unhappy man who doesn’t work for U-Haul and thinks he can make calls for U-Haul . Just a guy on a power trip, trying to make other peoples lives more difficult. In the end it didn’t bother me i simply go somewhere else but for those of you who want to be treated with respect go elsewhere. Alex was cool. Ernie if you are reading this. I love you man , just don’t hate on fit younger guys . I bet your body is really inflamed and you don’t feel good about yourself and just in general because of what you eat. I say start with the carnivore diet to loose weight then maybe go for some Jogs if you can. Start by walking miles if you can’t jog. I would put more emphasis on the cardiovascular side and not so much weight training.Also maybe go move a few U-Haul boxes 😉 Cherio!
★☆☆☆☆ a year ago

William Mitchell

Got my Mustang alignment in no time. Thanks
★★★★★ a year ago

Gerry Oropeza

Good friendly service. These guys always do a great job. 👍
★★★★☆ a year ago

Tim Ellifrits

This shop is mostly fair have used them for years. But the last time I went and had about 600 dollars of work done. The did work that I was never called to authorize. When I push back about it that I was never called the did remove the charge. Then I go to pay the then inform me I will be charged to us my credit card a 2 or 3 % fee to pay for card processing. This is unacceptable they never have done this in the past and not tell me upfront is kinda messed up. It is crazy to me that they want to charge 130 an hour plus charging almost double for the same part I priced it after, they now expect customers to pay for a cost of doing business. Just think if Kroger or the gas station started to charge a process fee to use a card. After a decade of being in the area I have to start looking for a decent shop that does not expect the customer to cover cost that every business has to pay.
★★★☆☆ a year ago

Kirk Morgan

Marcus and his team do great work and never try to sale me something I don’t need. I trust these guys and you can too!
★★★★★ 2 years ago

chris rose

Great service, great staff, always leave happy.
★★★★★ 2 years ago

Contact

Address: MACARTHUR-121 TIRE & SERVICE, INC., 2781 MacArthur Blvd, Lewisville, TX 75067 Lewisville, TX Lewisville

Phone: +14695491900

Website: Go to website