Master Automotive

DeLores Gadway

★★★★★

2 years ago

I have been going to Master Automotive for 30 yrs, and have known Robert for longer! He is an amazing mechanic, I would recommend him to anyone!

Sanjana Baldwa

★★★★★

5 years ago

I called this shop to get a vehicle inspected, and they saw me the same day and I was in and out! These guys are super thorough and explained all issues really well. Will be back for all future car needs.

Linda Brown

★★★★★

8 years ago

Master Automotive replaced my driver window motor and regulator for over $400 less than quoted by a Honda dealership. I got right in, they found a part locally and installed it without a hitch. I'll definitely go back again. Thank you!

Kurt

★★★★★

11 years ago

Over the last two years I've had both my car and my pickup worked on here. They're older vehicles so I've been here maybe six or seven times. They've provided great service every time, and they're prices are the best I've found in the Medford area.

Staceylee Williams

★★★★★

4 years ago

Robert is fantastic! A truly good and honest person and is a whiz at all things mechanic. We’ve been customers many years now and feel he’s the best in Medford.

Derek Joseph

★☆☆☆☆

Edited 5 years ago

Took forever for them to do a very simple task. Now that it's been months after the initial work I asked them to do and I've come to find that they charged me for coils they say are new but after further examination I see that they've been written on and are used parts. They aren't even from the same place. Some of them are brass looking and some are silver where they connect. I also asked them to check my compression in all six cylinders and they only checked two at the most. The reason I know that is because I asked them if they were hard to get to.. they replied not. I found that to be odd.. so I asked "did you have to remove anything to get to them?" the man working for the owner replied "No". So I knew that he only checked two of them at the most because there's plenty of stuff in the way. My father took his wagon into them for a fuse blow out for the lights in the rear of the vehicle. The rear window wiper doesn't work nor does the washer fluid sprayer. My father brought it to them four times before they figured it out!! Not only that.. every time they sent it out all they did was put in a new fuse.. which is what we were already doing on our own! When they finally fixed the wire that was causing the problem.. they put it back together without fixing the other wires that were grouped with it that were the wiper and fluid sprayers wires. I'm sorry but, that's just stupid. He also charged us extra for the extra time it took to find the problem. Insult to injury

Audie 5000

★★★★★

9 years ago

Robert and his team are such amazing mechanics. He never tries to scam me and have me pay for something I do not need. His work is excellent and very affordable. When I take my car there I know it is in good hands

Nicole Liddell

★★★★★

7 years ago

I hate taking my vehicles to mechanics, their prices are outrageous and I always feel like I've been jipped. Not here though. They are very honest and have never overpriced me oh, they have actually ended up giving me parts at wholesale price just to save money because they knew I didn't have much being a single mother. They do not advertise because they have so many loyal customers they don't really need to, and I feel very blessed to have found them. If I ever need a mechanic I will always choose this place first.

Justin Cheshier

★★★★★

3 years ago

Random referral to this place in a break down situation (where to tow too) and was impressed with how knowledge based efficient he was, and friendly as well. Made room to fit me in immediately, made a quick diagnosis and had parts on the way while he tore into the problem. Had me out in a matter of hours, and was completely fair about the cost. Definitely felt the Mopar love coming from Robert's shop.

nysrcnc

★★★★★

6 years ago

I'm a 20 year customer, and I don't know why I have not written a review yet. You know you've found a good mechanic when their garage is stacked up with parts and pieces and cars everywhere, and more important: they don't have time for you. Robert is the best. Helped me so many times with small charges for simple adjustments I would have never guessed. And a few times they were straight up honest about a problem I had already understood. Can't recommend them with enough Hyperbole.

Anna Baird-Callaway

★★★★★

2 years ago

My husband has been entrusting Robert with his vehicles for 20 years, and we would never go anywhere else- he is honest in his diagnosis and his pricing, and we have never had any of his work fail. We have a Chevy, a Mitsubishi, a Toyota, and a Dodge- all old and all running smooth thanks to him!

Jeff Roberson

★★★★★

7 months ago

Robert is the best. Explains price points and beats others by far. Work done well and stands by it!

Tara Short

★★★★★

2 years ago

excellent service and honest pricing. I highly recommend this crew when it comes to any mechanical issues. I have had them fix my Ram, Durango, Dakota and look at a few other cars along the way. every person I have sent their way has been very pleased.

T

★★★★★

9 months ago

This place is great and have always treated my girlfriend with complete respect, done amazing work and fair prices. We have been trying to get in contact without luck recently and hopefully everything is okay.

Sophia J

★★★★★

3 years ago

These guys are the absolute BEST! After taking my car to another shop and having them tell me I needed to pay over a grand for a new clutch I was recommended Master Auto. They were so helpful and kind to me. Ended up only needing new spark plugs and such and the price was so reasonable. 100% recommend and especially for all the ladies out there just trying to get your car fixed these guys are respectful and won't try to get one over on you just because you are a woman. LOVE THEM!

william wolfe

★★★★★

10 months ago

Master Automotive is the only shop that works on my family's cars. Rod and his staff are hands down the best. And if you have a Mopar Rob is the MASTER he's a mopar guy.

Gizem Byrne

★★★★★

2 years ago

Robert is HANDS DOWN the BEST mechanic I’ve ever seen in my life. I have never seen such a honest mechanic that actually prices the labor and everything so fair! His work is absolutely amazing and he is such a reliable mechanic. I needed a replacement of a clutch last year, he didn’t just replace the clucth, he got my car next day and he gave me the best price that none of the other shops been able to! Now I got another vehicle and he is also fixing motor mounts on it and he makes everything so easy for the costumer. Thanks for all you do Robert!