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About Business
Master Tech Auto Mechanics brings expert Car Repair solutions to the local community in Hickory, NC, Hickory. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Hickory, NC appreciate their attention to detail, leading to a consistent 4.8/5 rating from 380 reviewers. By focusing on the specific requirements of the Hickory, NC area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Hickory, NC and beyond.
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Google Reviews
Shannon Kyle
★★★★★ Once again Jimmy and the guys fixed my car and didn't try to take advantage of me. I've definitely had that happen several times so it's just a nice change. Honest and kind!
Todd Gillespie
★☆☆☆☆ Had previously done business with Master Tech on several different occasions and never had any problems. 7/23/24 I contacted Master Tech for an estimate to replace front suspension air struts on my Mercedes because the car would not rise and I didn’t want to risk doing any damage by trying to drive it. They gave me a quote of $2514.50 to which I agreed. I had the car towed to Hickory to which there was still no damage to my car. Upon arrival Master Tech took photos of the car after the driver delivered the car and there was no damage. After changing both air struts I received a call from Master Tech on 7/31/2024 stating that the car still wouldn’t rise and it would need the ac compressor replaced at a cost of $839.95. To which I agreed. On 8/6/24 received a call my car was ready. Bill was $3510.55 which I gladly paid because I’ve never had any problems with their work before. On 8/7/2024 I was walking around looking at my car and noticed that my fender had damage and fasteners were missing to hold the rubber inner fender in place. My tire has a cut mark on the outer edge I called Master Tech to inquire about the damage. I wasn’t surprised when they had every excuse except to be accountable for what happened. Someone drove my car while it was in their possession trying to get the air shocks to work and when they didn’t they called me and said I needed a new compressor. Hope this is helpful to others because I definitely want be doing anymore business with Master Tech.
Cat Michalak
★★☆☆☆ Been going here for over a year now, and had never been charged for a diagnosis. I Went in to get my A/C checked (which they had just repaired and was under warranty), was charged $200 for them to tell me nothing was wrong, and $200 to tell me I needed a new turbo, which I already knew. $400 for diagnosis is absurd. Honestly very disappointed in how quickly things changed. After being given an estimate of over 5k to fix my turbo on an 08 model I will be finding a different auto shop.
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