MasterClass Automotive

Patrick Dyer

★★★★★

5 years ago

When my 2013 BMW 550i's engine failed at 67k miles due to known problems with the N63 engine, the dealer tried to stick me with a massive repair bill and barely lifted a finger to try to help. I turned to MasterClass due to their great reviews, and they blew me away with their service. From start to finish, they demonstrated the highest degree of professionalism, starting with Wally asking great, detailed questions on the initial phone call about what had happened, to them providing a reasonable quote, being proactive about ordering what was needed, communicating via email regular updates with pictures attached of progress, and then closing it all out with a straightforward explanation of the itemized bill. The trust I have in this place is very high and I intend to be taking my future automotive needs to MasterClass due to their reasonable prices and exceptional service. Thanks, MasterClass!

Wallace Amundson

★★★★★

5 years ago

Ronald and his partners and team are among the most ethical and honest people I have ever met in the car world. Their integrity runs deep in any situation. They have the highest technical skills as well; whether old or new, exotic or rare, race or daily driver, they are most capable to service or restore your vehicle. Highly recommend!

mija Baney

★★★★★

Edited a year ago

My experience with r Masterclass Automobile was beyond expectations! Not only was the part ordered and replaced in a week but they were so attentive and courteous! Can’t believe I wasted 7 months to get this part with another company. Masterclass Auto has redeemed my trust in luxury automobile service. I highly recommend them! Thank you Victoria and Ron!!

Dereck Ayala

★★★★★

3 years ago

After moving to Miami from NYC a few years ago, I happened to find Masterclass Automotive and I’m glad I did. The passion Ronald & Francisco have for all vehicles is second to none and it shows in the work. I love the modern approach to diagnosis, repair, etc. The guys are always available for general maintenance, complex mods, body shop, etc. and I know that my high mileage cars will remain on the road without issue. The team is always accommodating and I highly recommend this shop to anyone that truly cares about their ride!

Sal Goldberg

★★★★★

10 months ago

Great experience with people passionate about their business with focus on most European cars as well as 'exotic vehicles'. Outstanding attention to detail & EXCEPTIONAL customer service. They have consistently good reviews for good reason. VERY PROFESSIONAL, work by appointment & get you in & out like a race pit crew. I had a mishap with a defective part that cracked while getting 20,000 mile maintenance service & they replaced it incredibly quickly at no charge to me with minimal inconvenience. They are A 'WELL OILED MACHINE'! Their prices were also 1/3 less than same service would have been at dealership. I highly recommend them!

Kano Mirth

★★★★★

3 years ago

I would definitely recommend Masterclass to a friend! Excellent customer service. Frank helped me to pick the best replacement tires and the whole team was extra helpful to change my tires in a short time. What could’ve been a nightmare, they made it extra smooth. Thank you for everything Ronald and Frank!

celia pfeffer

★★★★★

4 years ago

I made a big mistake by going to change oil in my Bentley to a mechanic with no experience who damage my air suspension. I definitely learned this mistake, When I went to masterclass automotive and Ronald the owner and Francisco the manager took care of my car. It was extremely wonderful experience. They treat me and my car the best way. I am very happy with the result. Definitely recommend this place and I hope other people are going to learn my lesson.

Anthony Nasko Jr

★★★★★

3 years ago

Have used this shop for all repair and improvement necessities for a few years. The Masterclass team is extremely accommodating and offers a great final product within reasonable prices. The fleet of cars lineup they have on a daily basis doing work there speaks for the business itself.

Andres J

★★★★★

4 years ago

My experience with MasterClass has been nothing but the best. I service my BMWs with them. Ronald and Frank are honest and professional. They always have the coolest cars in the shop and it’s always a pleasure visiting them. Thank you.

luiz mello

★★★★★

5 months ago

Perfect customer service and special attention to detail. Recommended for people that like to take good care of their cars.

Axiom Wheels

★★★★★

8 years ago

Honest & Proactive. Over the years I've taken a few of my cars to the shop and still satisfied. What I really like about these guys is options. They're in it for the long haul and don't have to meet "sales quotas" like the dealer service reps. They always give me options and a heads up about what should be done and considerations but never high pressure. It's very simple, a car is always going to be expense. Things breakdown, wear down so it's really only a matter of WHEN you're going to do the work. Like many people, you can wait until it breaks down and then costs you more. Me, I prefer a proactive mechanical thats honest. Keep up the great work.

David Kueber

★★★★★

a year ago

Masterclass turned out to be perhaps the Perhaps the most professional and competent car repair service I’ve ever used. I took my Bentley for a repair, the source of which could have been one of many problems. Rather than just throw money at it, Masterclass took the time to actually diagnose the problem and solve it. No big surprise bill, no upselling. I won’t take my car to the dealer any longer.

Lodewijk Opdeweegh

★★★★★

11 months ago

Ronald and his staff are incredibly knowledgeable people. You can trust them to service anything from modern European vehicles to things like a 1964 or E-Type Jag. They even do belt services on Ferrari Testarossas. Highly recommend this place

Desiree Castro

★★★★★

a year ago

Masterclass is amazing. Ronnie and Victoria always provide the absolute best service. I’ve recommended 3 friends and each one has left extremely happy. You won’t find another automotive shop in Miami that not only delivers fantastic service and work, but is also honest and never pushes unnecessary fixes. They’ve done great body work for us (can’t even tell I ran into that cement pole leaving my parking garage 😬) and also always make sure our BMW is running great. They work on all cars, but if you have a German or Italian car? Don’t go anywhere else.

Thomas Friess

★★★★★

2 years ago

Amazing experience getting my Porsche Cayman serviced. All employees were very professional, polite, and honest. Nothing but great things to say about Victoria as well. She is very knowledgeable, kind, and helped me make the best decision for my car’s service needs. She really made my experience memorable. MasterClass makes the entire process easy as can be with sending you information about every detail that is inspected. Highly recommend to anyone looking for a reliable and trustworthy service center. Definitely will be back in the future!

Rachid Echahly

★★★★★

2 years ago

I cannot recommend Masterclass Automotive highly enough! After being in a car accident, I was looking for a certified BMW body shop and came across their name. From the moment I spoke with Victoria, I knew I was in good hands. She was warm, friendly, and incredibly knowledgeable, answering all of my questions and putting me at ease. When I brought my car in, the entire team at Masterclass Automotive was just as welcoming and professional as Victoria had been on the phone. They took the time to fully assess the damage to my car and provide me with a detailed estimate. Throughout the repair process, they kept me informed and updated, and my car was ready in no time. The final result was simply amazing! My car looked as good as new, and I couldn't be happier with the quality of the work that was done. The team at Masterclass Automotive truly went above and beyond, and I cannot thank them enough for their exceptional service. If you're looking for a certified body shop that provides top-notch service and workmanship, look no further than Masterclass Automotive. They are the best in the business!

mns s

★★★★★

2 years ago

This is by far the best repair shop I have ever been to. The attention towards the client, the explanations they give you and informations on top of a very thorough work ethic. I am so glad I discovered this place. The staff is incredibly knowledgeable always with the best advices and tips. They always try to accommodate you in order to spare you with any trouble. They take the time to explain everything to you before doing anything to your car. I met with Victoria she is very talented and meets with you always with a joyful attitude! I definitely recommend!