Google Reviews
sabrina reynolds
★★★★★
2 months ago
Amazing experience friendly :) keeps you in the loop as your car is getting worked on Wonderful crew all together, very friendly Needed a set of tires , called Mavis and had me scheduled within a half hour my car was in getting done. Staffing there is friendly. Carmine does a fantastic job with his customers, they gave me a coupon for my alignment without me knowing about a deal going on, they certainly try to help you save some money if possible most certainly will be going back when my car needs work :)
Christy Morgan
★★★★★
3 weeks ago
My tire pressure light came on, and I stopped to have it checked out. The guy at the counter was friendly and helpful. They immediately tried to put air in the tires, but we realized that it was leaking and needed to be looked at further.He said I might be waiting a little bit, but they would do their best to help me. He kept me up to date with what was going on, and my appointment was just under a hour. The mechanic that worked on my car was also quick, and thural working together to get me back on the road. I am thankful for great service and will use them in the future. Courteous and friendly staff that should be recognized for a job well done. The guy at the çounter has been there in the past as well and he's always friendly and helpful. Good job Upper front St NY
Ken Gravenstede
★★★★★
2 weeks ago
I was on my way back to Rochester when I saw my tire pressure drop on my one wheel. I reinflated the tire and it went low again after only another few miles. I swapped the spare donut on and was able to make it there with literally 2 minutes left before they closed. The staff was amazing and fixed the tire and sent me on my way. If I lived in the area I would gladly use this store for all my tire related needs. Bravo to the staff that Sunday night. Thank you.
Jesus Torres
★★★★★
a month ago
Carmine & his team are incredible. They are knowledgeable, and the communication was top-notch. They explained the repairs, and my car is running better than ever. The check-in was seamless, and the waiting area was comfortable. They completed the service quickly and were very professional. Highly recommended!
Peter Connett
★★★★★
6 months ago
Just got my 4th set of tires from Mavis. I've used multiple locations. 3 to be precise and each time it's been an excellent experience. The upper front Street location has provided my wife and I a clean, hassle free, prompt and professional service. When looking for a great deal you need to balance value and quality. This is the never ending search for the consumer. I've found it a Mavis. Another benefit I've experienced from Mavis is they get me right in and out. This is important for me bc as a contractor it's difficult to set aside any time to take care of maintaining my vehicles. They have shown me that they respect my time. I rarely get insurance on purchases, because I've had difficult experiences getting the benefits and pay out. An additional 15$ per tire at the time of purchase can be overwhelming especially when finances are tight. But in the long run it totally makes sense. This year my wifes tire popped. Within 1 hour Mavis had replaced the tire and they did it with a smile. After 50 years going from garage to garage I now can rest easy because I trust them to hold up their end of the bargain, deliver value and provide a great service. My truck now has new sneakers and they are truly the best i've ever driven on.
Wayne Leyman
★★★★★
a month ago
Okay so this review could possibly be considered biased because I've known the manager of this particular location for years.. but on the other hand, that's why I feel comfortable going to this particular location. There are actually only two mechanics on this planet that I trust with my vehicles, and Carmine is one of them. I also extend this to anybody working with him... So long story short, I have a 2020 Honda Civic with 590,000 mi on it. Keeping it maintained is important as without my vehicle I don't work tomorrow. I also don't need the hassle of someone coming out to the waiting area at whatever random place I'm at and telling me I need parts that I really don't need. I've never had Carmine do that either here or where he's worked before. This will keep me coming back. This particular visit I had a simple oil change done, which for me is about every 3 and 1/2 weeks. This one was a little different because having had over 75 oil changes on this car since I've owned it, the threads inside the oil pan finally wore out and instead of just telling me this I was allowed to come back in to the garage where they showed me. Even though we were able to get a plug back into the hole, unfortunately he wasn't able to fix it at the time however telling me about the problem saves me serious headaches down the road especially when we remove this particular plug in another couple weeks for my next oil change. So anyway, I definitely recommend this particular Mavis location. They may come out and recommend other repairs that you weren't ready for, but if they do it's only because it's something that you're going to need very soon...
Dick Beater
★★★★★
a month ago
I had a very great experience at Mavis on front street!! The employees are very helpful and honest, they put four new tires on and did a oil change on my chevy cruz and pointed out some future problems i may have. I 100% recommend going there great place great people great work. Im very happy.
sherry ray
★★★★★
2 months ago
I took my car somewhere to have it inspected, they told me my outer tie rods were bad and gave me a quote. I still had more time left to get this done so I said I'd wait and left. While talking to a friend, they recommended that I take it to Mavis, ask for Carmen (they trusted him) and get a second opinion. My friend looked at my car and didn't think my tie rods were a problem. Carmen not only happily looked at my car, but he also physically showed me there was nothing wrong with my tie rods. However, he did find a problem with the ball joints and and sway bar links, since I could physically see this, it made me feel better. The other place did not show me. My fiance is making the repairs needed, thankfully. I will have the front end alignment done at Mavis. Unfortunately, this location doesn't do inspections for now, so I can't have it inspected there, bummer. Kudos to Carmen for his great personality, good sense of humor and most of all his honesty. I'm grateful, and will look to Mavis in the future when I need tires again. I didn't really get to talk to the other guys there, except the guy that got Carmen for me. He was cordial though.
Jessica Thurston
★★★★★
2 months ago
Marco and other mechanic at Mavis were super helpful. Verizon was having its cell phone outage, and I couldn’t get ahold of my husband. Marco had one of his guys drive/bring me across the street to find my husband. Everytime we come to Mavis everyone is SUPER helpful . Great attitudes and great guys. We have been customers for years and will continue to be.
david simpson
★★★★★
a month ago
Had a flat tire. Left it for them to check it out. It was sliced with a razor blade still in it. Had to replace it. Super service and speed at mounting. Got it all done in a couple hours. They are dependable and good to work with. Have all my work done here. Thanks Carmine, DJ, and the rest of the crew.
bobby Aword
★★★★★
3 months ago
Carmine and the crew here had us in quickly, on time, got told an estimated time and they beat it to have our car aligned perfectly. Gave us some much needed advice as to fixes to help us keep the vehicle in best condition as long as we can. Id fully recommend them to anyone. *without asking they also provided a coupon they knew about.
Bridget Whearty
★★★★★
a month ago
Demarco is great!!! Clear, friendly, and very efficient. Honestly, taking a car in to a mechanic can be uncomfortable as a woman—lots of men are really rude and condescending. Demarco is the exact opposite. I’ll definitely be back! He’s such a great ambassador for this shop!
Jillian DeRose
★★★★★
3 weeks ago
Service was amazing. The Gentlemen at the counter was amazing and provided me updates throughout the time my car was getting serviced. He was also very polite and helpful.
Heather Eaton
★★★★★
a month ago
Took my 2019 ford escape in for an alignment. Every employee who talked to me was extremely friendly and polite. They got my car right in and got the job done in a timely manner. I also found a coupon online for a $30 discount on the alignment. With tax I only paid $97. Absolutely great price. I 100% recommend these gentlemen on front street for any repairs you may need on your vehicle.
William
★★★★★
2 months ago
They have fixed my slow leak in my tire 2X in the past very cheaply. So I decided to get tires from them and the prices were way better than I thought. A vehicle technician came to me in the waiting room and let me know my alignment was almost perfect as is but still offered to redo it even though it was already within a quarter degree. My experience there was very good.
Amayaa
★★★★★
a month ago
Demarco, Thomas & Carmine are really nice and accommodating! I came in 14 minutes before closing and they got me in and out for my oil change that was way over due! Will definitely recommend them to everyone
Nykki Voloshen
★★★★★
a month ago
I had recently inherited a very neglected Nissan from a distant cousin of mine, and it needed some serious TLC. DJ was very knowledgeable and didnt hesitate to take on the job. He did all four pads and rotors in a surprisingly short amount of time, and now my steering wheel no longer shakes, and I dont have to put the petal to the floor anymore. Best of all, my car stops again! Thanks, Mavis!
Lucy Holland
★★★★★
4 months ago
This mavis is amazing!! I came no appointment with a car EMERGENCY and a lovely guy named Demarco helped me out right away and fixed my car so quickly, with excellent customer service and a smile on his face the whole time!! He was also very helpful and even took the extra time to show me how I can check my oil myself in case of another emergency. Loved my service here and Demarco is amazing!!
Andrew
★★★★★
4 months ago
I came in on a Saturday with an emergency brake repair that ended up being pretty major. They discovered the issue quickly and show me exactly what the problem was. Since leaving the car overnight was not an option (and I hate making those kinds of demands) a whole team went to work and turned the car around in a few hours, as promised. The whole team, led up by Carmine, was super polite and friendly - and really went above and beyond with skill and customer service.
Roadblock Thompson
★★★★★
9 months ago
I recently purchased four new tires from Mavis Discount Tire on Upper Front St. in Binghamton, and I couldn’t be happier with the service I received. From start to finish, the team was professional, friendly, and efficient. The customer service was excellent—the staff took the time to answer all my questions and helped me choose the right tires for my needs. The quality of their work was outstanding; my tires were mounted and balanced perfectly, and the job was completed right on time this afternoon at 3 PM EST. What really stood out was their friendly and welcoming demeanor. Everyone I interacted with was courteous and made the process smooth and stress-free. I highly recommend Mavis Discount Tire in Binghamton for anyone in need of new tires or tire services. A truly top-notch experience!
