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About Business
Residents of Northport, AL, Tuscaloosa have long trusted Mavis Tires & Brakes for their expert Car Repair needs. Whether you need assistance with Tire shop, Auto repair shop, Brake shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.7/5 rating with 1456 reviews. Throughout Tuscaloosa, and particularly in Northport, AL, Mavis Tires & Brakes is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Mavis Tires & Brakes for any Car Repair inquiries or to schedule a visit to their Northport, AL facility.
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Google Reviews
- TheCastletvShow-
★☆☆☆☆ The first time I came here, the service was good and I thought they were honest. Unfortunately, my second visit was the complete opposite. When I walked in, I explained that another location sent me here for tires they had in stock. One employee looked at me like I was from another planet, though he was at least decent after that initial reaction. The real issue was the manager (or whoever was in charge). He was rude, which surprised me because he was nice the first time and even remembered me—yet his attitude did a complete 180. They initially tried to charge me mid-$700s for three tires and an alignment. When I questioned the total—since each tire was $102 and the alignment was $119—they then said they had mistakenly added three alignments. Something I probably would have been charged for if I hadn’t caught it. After that was corrected, the price was still almost $600. When I questioned that amount, the manager said it was because of “parts and balance.” I asked what parts were being added and what the cost was, and it came out to close to $200, with no clear or reasonable explanation. They then claimed the third tire was “only $11,” which makes no sense—so essentially two tires and an alignment was almost $600, with the third tire supposedly being $11. When I questioned it further, the manager clearly didn’t like being challenged. I asked how much it would be for just two tires and no third tire at all, even though they said it was “only” $11. The price was still almost $500. He said, “I’m not giving you a discount,” then walked away to help another customer and told his employee, “Yeah, make sure he doesn’t get that discount.” How is it a discount if the price only drops from almost $600 to almost $500? Between the confusing charges, lack of transparency, and rude attitude, I won’t be coming back. Note: Any photos attached are from my previous visit, not this one.
Ju Ra
★★★☆☆ Came in September to make oil change in my Mercedes GLK, after 2 hours wait, they said the couldn’t find the oil drain plug and gave me the keys back. My wife drove home . When I came home I saw a complete mess in my garage. They forgot to close the oil cap on thr top. The engine was in oil and they also didn’t install back my underbody cover. After several calls and also wak-ins they told me they will buy the new underbody cover, I wait now since 3 months on it, they never call back. Immense damage they did to my car. @mavis: If you read this, maybe it’s time to at least pay for the underbody cover. UPDATE: Mavis called me and replaced the cover, thank you for that. I increase my rating.
Sprinkles Booth
★★★★★ Brought my son up here, Scott helped us figure out what was wrong with the truck. Recommended accurate services for the issue. Got me a quote, worked with me on financing and setting up what work to do now and what to defer. Best shop I've been to in a long time. Much respect to Scott and Mavis!
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