Mavis Tires & Brakes

lux stockton

★★★★★

3 months ago

Getting my oil changed here has been one of the best experiences I’ve had at an automotive shop in years, I felt respected and heard and not once did I feel like someone was trying to sell me things I didn’t actually need. 10/10 would recommend this shop. Thank you Chris and Erica, and God bless you both!

Robbie Dale Carter

★★★★★

3 months ago

Great experience here! Staff was super friendly and was willing to work with me to find the best solution to my problem. I had picked up a screw during the day in one of my tires. Unfortunately it was in a spot where they couldn’t patch it. They said we could replace the tire but recommended doing a full set because the rest were about halfway into the yellow. So they did what they could to get me the best deal on a new set of tires and were pretty fast about getting them done too.

Dare C

★★★★★

2 months ago

Wonderful group of guys. They took care of my vehicle a couple days ago. The review that Mr. poindexter left is a complete fabrication. I was there that day. He was treated with respect. He brought his own tires to be mounted and they were large, low profile tires that broke their machine. Instead of forcing the tire on and potentially scratching his rim they made the decision based entirely on what was best for the customer. I heard the entire conversation between the managers trying to figure out the situation. The customer came back and was mad that they couldn't install his tires and threw a fit. Some customers just can't be satisfied. This is a great store and an even better group of guys.

LUX Media

★★★★★

3 months ago

Coming to this shop has been a treat, I’ve never felt so comfortable letting anyone else work on my car. I’ve had so many bad experiences at so many different automotive shops, I actually taught myself how to do brakes and oil changes and a handful of other things so I didn’t have to take my car anywhere to get maintenance done on it. When the time came to get tires, I had to suck it up and take my car to a shop, and honestly coming to this location has been a breath of fresh air. Chris, Erica, and a Scotty have been the most kind and helpful people in this industry I’ve ever met. My service was prompt, everyone is extremely knowledgeable and most importantly, they DIDN’T TRY AND SELL ME THINGS I DIDN’T NEED! Anything they recommended for my vehicle, they walked me out into the shop and showed me exactly what the issues were and what caused them, and then gave me price quotes on the spot. The way I’ve been treated at this location is honestly unparalleled. This shop is laughably in a different league than any other shop in high point, and honestly any other shop in the surrounding cities. Nothing but love for this place and nothing but good energy from it. If you need any maintenance done on your car, you’d be stupid not to take it to this location.

Brhonda Faison

★★★★★

a month ago

My tire had a leak and I was nervous to deal with it alone since my husband, who normally does these things for me, is out of town. I decided to stop by Mavis because it’s near my job and was open late. Before I even arrived, I was impressed by the friendly voice over the phone, when I called to see if it was ok to come without an appointment. When I got there, I met Logan at the front desk. He was very polite while he checked me in and had friendly convo with me while my tire was patched. The other guys (whose names I didn’t catch) finished quickly, and had me out in no time. I will definitely be coming back!

Christina Koerber

★★★★★

3 weeks ago

This was an excellent place to go for a quick tire fix or tires. They got me in quick and the workers are very nice & experienced. I will come here in the future for any tire needs.

Chris

★★★★★

2 weeks ago

Came in needing some things done and was given the best customer service ever. Thank you to Mr Chris. He helped put me at ease with the upmost confidence that I was in good hands

J B

★★★★★

a month ago

Great customer service and speedy turn around. I had a trailer tire that needed to be mounted and Logan took good care of me. There was some confusion on where I was, but he understood and got me back on the road quickly.

Cheryl Taylor

★★★★★

a month ago

Great customer service friendly. I was looking for a car repair company and I’ve found my home! Information about repairs good and future needs talked about with patience and respect for affordablability. Thank you, Mavis

Allyson Hundley

★★★★★

2 months ago

Went for an oil change and the front desk attendant (can't remember her name) was very helpful with finding us the lowest price possible. There was a little bit of a pre-existing problem with the car, and Chris was especially helpful in explaining what all of that meant and advising on next steps. Overall great customer service.

Terrell Gary

★★★★★

3 months ago

Came in right before close, Chris and the team were extremely accommodating. They were able to plug my tire and get me back on the road within 20 minutes. They were polite and did a great job. I will absolutely be coming back to them in the future.

Jasmine Schlegel

★★★★★

5 months ago

I had my tires rotated by Chris and Scotty, and they did an excellent job! They were professional, efficient, and made sure everything was done right. They explained what they were doing and had me back on the road quickly. It’s always great to find people who take pride in their work. Highly recommend them for anyone needing tire service!

Chris Stockton

★★★★★

3 months ago

This is the best tire shop I’ve ever been to, I was so surprised to find out that this shop also does brakes and oil changes. Erica and Chris were so nice and knowledgeable and were able to answer any question I had. I’ve never felt so comfortable at an automotive shop before. This is my go to place and I’ll be bringing my parents and friends here to get any maintenance done to my car from now on. Thank you guys for being so helpful and kind.

Abby Johnston

★★★★★

4 months ago

We had excellent service. A large nail had punctured the tire tread. We were able to get an appointment that day. They were able to patch the tire and with no charge! We had bought our tires from them previously. My 5 year old also enjoyed playing in the kids’ area.

J H

★★★★★

a year ago

I am beyond pleased with the customer and quality service that I experienced at Mavis Tires & Brakes. My car was in really bad shape which had me nervous for the safety of my child and myself. Adrian reassured me that they would take care of us for my car needs. As I waited patiently through the repairs in the waiting room, I was able to plug my computer in and complete work assignments while my child was able to watch a show she liked on the television. They have a kids area as well there, so it’s perfect for parents. I’m happy to say that with the expertise of Adrian and his colleagues we are now back on the road feeling safe and secure. I highly recommend this establishment for all of your car care needs! Its location is right behind the Public’s grocery store so it’s a easy walk while your car is being serviced. *FREE AIR PUMP AS WELL**

Emily Pardue

★★★★★

a month ago

The technicians at Mavis in High Point are knowledgeable and respectful. They made sure I understood the situation with my car. They fixed everything in a great time frame. Thank you, Mavis!

Latoya Curry

★★★★★

4 months ago

Yesterday, after work, I stopped by to have air put in my tire. The man asked if I needed help, and I accepted his offer. I explained the problem I'm having with my tire, and he kindly offered to inspect it, reassuring me not to worry. I must say, they fixed my tire during a particularly difficult time in my life. Their prices are very reasonable, considering the current economic situation, and I appreciate the kindness of the young men who assisted me.