Katie Walker

I had the best experience today. Went in to have the thermostat looked at and they gave me a price quote that included tax and any fees which no mechanic has ever done. Then they said they could get the parts in and have it fixed in less than 2 hours. I wasn’t expecting to get it fixed that quick but it was so fast and easy. They also found a problem the dealership missed and fixed it too. Definitely the best experience I’ve ever had dealing with my car.
★★★★★ a month ago

Ayham Johnson

I should have heeded the warning of those whom voiced their concerns and negative experiences with this location. To save you a long read, I will summarize. I brought my vehicle in for a specific issue and left with a $1200 + bill that did not marginally address the issue I brought it in for. When seeking assistance from management, I was blocked from communicating with them and was told I would receive a phone call that never came. The financial loss during the holidays is tough but the lack of principal and service is even more painful in my opinion. I called multiple times, contacted corporate, filed two lengthy complaints and still no resolution. Hoping this review will save at least one person the burden I’m currently going through.
★☆☆☆☆ a month ago

Matt Lewis

Alex was very professional and Courteous
★★★★★ 2 months ago

Court

Changing my 5 star review because I just walked in for a FREE oil change and they just tried to get me to spend nearly NINE HUNDRED dollars on other stuff. This is why I hate getting simple oil changes. There’s allwaaays something else.🙄
★☆☆☆☆ 2 months ago

Kenneth BELLAMY

Stellar prompt professional service. The staff was extremely knowledgeable and professional. Thanks again and highly recommend the car care services to all!!
★★★★★ 2 months ago

Josh Bingham

Alex and Jeremy helped me out and were awesome company while my car had an oil change and alignment. Totally recommend going here for service
★★★★★ 2 months ago

Tharun B

★☆☆☆☆ 2 months ago

Mikayla Bissonnette

★★★★★ 2 months ago

Vincent Hamo

I don’t have time to write reviews so I never do but if I could save even one person from being scammed by this Meineke than I will consider this review worth my time. I truthfully do not know how this place hasn’t went out of business yet. Especially after seeing the other reviews on here where customers had the same experience as we did. They “diagnose” your car and they tell you what needs to be replaced/repaired to fix the problem. You then pay them thousands of dollars and when you pick your car up and drive it home, you realize that the problem was never actually fixed. You’ll bring your car back in and they’ll act determined to find out “what else is going on” as if by some strange irony you broke something else on your short drive home and it isn’t that they didn’t just fix the problem that you brought it in there to begin with. Then they’ll tell you to pay more money, to buy more parts, to fix the same problem over and over again, never actually fixing it. When you FINALLY become rightfully upset and lose patience, they’ll gaslight you and tell you that they will not stand there and be yelled at. They have ZERO customer service skills once they get your money. They also will not put parts back in your car. They’ll lose parts that they had to remove to do the work and then not put the parts back on after. Even a simple brake job, they cannot seem to get right. I would’ve been so much better off had I never even brought my car into them and I wish I hadn’t. Run! Please run as far as you can away from this mechanic shop. Save yourself the headache. Trust me, I’m a doctor and if I made simple mistakes like this business did everyday, a bunch of people would die. They should treat every persons car the same way I would treat a patient. But they are extremely crooked people.
★☆☆☆☆ 2 months ago

Sophia Selby

I needed to replace the muffler in my car, and after visiting many places (and getting absurd estimates for payment) Meineke was the place that helped out so much, with very reasonable prices. Jeremy and Alex were the ones specifically to help me out, and they were honestly so kind and friendly. My car’s exhaust has been working great :)) highly recommend going there, your car will be in great hands.
★★★★★ 2 months ago

Hari Guthi

★★★★★ 2 months ago

Mo Aces

I don’t normally do this, but if I could give zero stars, I would. Went yesterday with an appointment for a simple oil change, waited two hours, and they didn’t get to my car. I had other appointments, so I told them to just give me my keys back. The manager asked me to come back today and he’d give me the oil change for $39.99. I agreed and we set another appointment. The next day, it somehow took them 2.5 hours to get me out of there. I listened to the manager argue with his customers and staff the whole time I was there. Very unprofessional. To top it off, the manager tried to charge me more than the agreed upon price. When I finally got to my car, I notice that my hood was propped open. Apparently someone left a lug nut in there. I’ve honestly never experienced any thing like this before. Safe to say that I will never go back to this place again. Do yourself a favor, go somewhere else!
★☆☆☆☆ 2 months ago

Catherine Martin

I went to the shop for the first time this week. Even as a new customer, the manager, Martel Stewart, made every effort to solve my problem as simply and quickly as possible. A fellow customer shared total service satisfaction for over three years, and a brief contact with a shop person convinced me that I had found a very good resource for further car work I might need.
★★★★★ 2 months ago

Joe Valdez

★★★★★ 3 months ago

Rebecca Fincher

★★★★☆ 3 months ago

Riley Lock

Very efficient and friendly staff. Corey was very welcoming.
★★★★★ 6 months ago