Meineke Car Care Center

James Pierce

★★☆☆☆

a month ago

I had an appointment to get some work done on my car, we had an agreed price for services, when I got there the mechanic told me a totally different price, I pointed out the price that was on the wall was what I was told on the phone when I made my appointment, I was told that they no longer used those prices and still gave me a price higher than the agreed price on the phone, I felt like I was being ripped off.

Anish Kumar

★★★★★

Edited 4 months ago

New manager is great. Took care of everything the car needed.Jacob, Carlos and Eric are a good team looking after the customers. New style of leadership and looking after the customer’s needs seems working out.

Rob Lagorio

★☆☆☆☆

5 months ago

I got a quote of $400 for a new thermostat install on my truck. Whent to another very reputable shop who quoted me $150 for a new thermostat install......what kind of sense does that make.They will try to rip you off if you don't do your homework.

icantcreateanaccount

★★★★★

4 months ago

Got me right in for a tire rotation drop in, and let me know I needed an alignment. So they did that too. Service guy was great. I appreciate the speedy work!

Vinita Tyagi

★★☆☆☆

3 weeks ago

I had very bad experience getting my vehicle back on time. It took them 6 days to fix the car for a 12-13 hrs labour given in the estimate. They called me to deliver the vehicle and it was still not ready and I had to wait for another hour till they finished it.

Ron Stewart

★☆☆☆☆

Edited 4 months ago

Meineke -2465 was able to schedule an oil change for my 2012 BMR at the time that I requested: that’s why they received at least 1star. The charge of $228.24 was however a shocker. The labor cost was $105.00. Unfortunately, I made the assumption, based on over a decade of having oil changes on the car, the price would be more of the norm of approximately $150.00 or less. My Bad - for assuming and not asking beforehand. I mentioned to Eric that the price seemed high but he just shrugged it off. Never again!

Brandon Van Booven

★★★★★

6 months ago

They were great very helpful the turn around was fast I got my truck back within 2 days for what need to be done. The only think I have to complain about was there was finger prints all over the glove box's and steering wheel as a mechanic, everybody knows you should wipe down the customers car. Other than that, they were great great service got nothing other to complain about.

Alexis Masters

★★★★★

5 months ago

Five stars for Erik, the manager here, who is a really competent problem solver with a wonderful serviceful attitude. I especially appreciated the time he spent discussing options with me. Overall, I left very satisfied with my appointment and definitely will return.

Maestro tony g

★★★★★

a year ago

Jason the manager took care of me right after i came in. Very nice guy and did all necessary preparation for my 2015 ecoboost mustang exhaust replacement. Delbert ( the mechanic ) also a very nice guy too took care of the work replacing my stock exhaust with my new one from american muscle. He did a very nice ,neat and im happy with the result. He also did differential fluid/flushed as per jason recomendation. So far im happy with the service and ill be back for my transmission fluid change . Need to save $$$ from my SSS pension ! Not enough yet ! Thanks guys and hope to see you on my next visit. 👍👍😊

Christy Brown

★☆☆☆☆

9 months ago

I Purchased an oil change coupon through Groupon on June 5, 2025, and scheduled an oil change appointment for 11 AM at Meineke Automotive Martinez. However, on June 9, 2025, after having the oil changed, the engine light as well as change oil light illuminated, and the vehicle began to overheat. When I took the vehicle in for a professional inspection, I was informed that no oil service had been performed at all. This experience has left me feeling disappointed and betrayed due to the lack of honesty and service provided. Thank you for the lack of Professional, professionalism, honesty and service provided.

Kathy Shaw

★★★★★

Edited 3 weeks ago

Great job on my air conditioner recharge. Very nice employees and service. Price reasonable also.

Alexander Refvem

★★★★★

a month ago

They got me on the fly. Super easy experience. Only suggestion is to put some kind of baby barrier on the floor so the mechanics boots don’t mess up the carpets/mats

Crystal Lynn J

★★★★★

4 months ago

I would never go nowhere else hands-down if I can give them a 10 star I would the Tech are amazing. Car ran amazing. Don’t give you no runaround. They get straight down to what’s wrong with it and get it fixed. They don’t add other things like these other mechanics do just to get some money. They worry about the families driving and their safety. Eric tell him I sent you my name is Crystal. he’s an amazing person when it comes to helping you out with your car with prices estimates or whatever you’re Financial Issue might be.

Lea Pioletti

★☆☆☆☆

2 months ago

Barely made it to shop car with hazards on. Rpm were revving high n didn’t have power. Was told it was in limp mode. Paid over $500 to have the entire transmission flushed and changed out. Waited three hours with a two month old baby. Was told at the end that it may or may not be fixed… And go to leave and couldn’t even get to the end of the street and the problem was even worse and now I can’t drive over 15 miles an hour! And then shop closed…. They were nice enough to have a tech follow me back across the bridge to make sure I got home OK but I feel taking advantage of and my problem wasn’t fixed. They said that they should be able to return a partial payment but said it would go back on the card and still waiting and haven’t heard anything back… very disappointing

Danielle Napoleon

★☆☆☆☆

5 months ago

This is dangerous!! You initially put the NEW brakes on backwards. We discovered it when buying tires. Then you clearly didn’t fix them correctly as you can see in the picture where it has slipped. I want this fixed immediately and a full refund. For a “brake” company you clearly don’t know what you are doing.

Deanna Kawaii

★★★★★

a month ago

I made an appointment to get brakes.”serviced. Jacob the Manager at the Martinez location is awesome. He seems to know the majority of his customers. He is friendly, efficient and knowledgeable. He kept me updated on everything. Even the fact of brakes needed for sure on front. But soon back brakes as well. So I waited for my repairs on site. Front and rear brakes replaced. All the staff is super friendly. I drove away with a smile on my face. Which I don’t usually do after auto repairs. Thank you Jacob and staff at the Meineke Car Care Center in Martinez.

Kay

★★★★★

10 months ago

Wonderful experience. Not many shops can service my Mercedes Benz sprinter Van. They can and they did.!! Most shops don't have tall enough entrance for my tall van. The shop its conveniently 2 minutes close to my residence. Previously I had to drive 40 miles to Mercedes Benz, (one hour if traffic) to service my car. Staff is professional and upfront before they start working on your vehicle. Clean and spacious facility I paid attention to how they received the next costumers and I can tell this is an honest place. This location is easy and convenient. Completely recommend the his shop