Merit Auto Body

David Bass

★★★★★

a month ago

Great service. The whole process, including their reaching out to my insurance company, was smooth and easy. I would highly recommend.

Benjamin Espinosa

★★★★★

10 months ago

I would like to thank merit auto body for taking care of me every step of the way. First and foremost all of the staff are knowledgeable and very friendly which i am very grateful for during a time of stress after my accident. The girls upfront communicated with me every step of the way and even handled the whole insurance aspect for me. I couldn't thank Molly and Bianca enough. Paul the owner made me feel as if I was family everything when we spoke and went out of his way to make sure I was pleased with his services and the outcome of the job. My car came out looking better than it did when I first bought it! I highly recommend Merit Auto Body for all your vehicle needs if involved in an accident or if you need something fixed. Thanks Paul and the crew!

Ida-Leigh A.

★★★★★

Edited 3 years ago

My car was sideswiped while I was parked & Merit Auto Body did such an amazing job. They also did my tints. I plan on scheduling another appointment to get more detail done. I recommend for you to get your car fixed here. 110% Professional & Great Customer Service. Thank you Paul & Molly.

Mike B

★★★★★

10 months ago

I had an excellent experience with Merit Auto Body! They fixed my car flawlessly and the quality of their work exceeded my expectations. Honestly, the car looked better after they worked on it then it had before I got into my fender bender. The team was prompt and courteous throughout the entire process, making everything smooth and stress-free. What really stood out was how they went above and beyond to ensure I was completely satisfied. I highly recommend them to anyone needing reliable and top-notch auto body repairs! Thanks again Paul!!

Raul Hector

★★★★★

2 years ago

Honestly couldn't be more grateful for Merritt Auto Body, the amount of work done within the time frame was such a luxury. The car was received and put a smile on the entire family's face. Top of the class work. Thank you very much sincerely appreciated!

Brian Geller

★★★★★

7 months ago

From the day I met the owner Paul, until I picked up the car, Merit called me daily to let me know thr status of my vehicle. What a fantastic job they did and touched up some areas that needed it. Will surely use them again and recommend when I can. Thank You Team Merit

Chandler keller

★★★★★

5 months ago

Paul, Carla, and the team are honest, transparent, and easy to work with. The team does great bodywork and had my car looking good as new after an accident. Worth spending the money to get the job done right. Highly recommend!

Kalanie Ayala

★★★★★

2 years ago

They were amazing. My car was side swiped and at the worst part of my car. They said it’d take 2 weeks and it took a week and a half. They were sweet, updated me at least every other day, especially the Friday before their weekend. The car looked like I just got it new again and they were nice enough to detail my car. I was hoping not to have to come back but a similar situation happened again and I already know where I was going to fix it.

Brendan A. MacWade

★★★★★

Edited 3 years ago

Outstanding work and service. I don't want to make it habit of having to repair dents and accident damage. But I've had my car damaged twice in three years. My car is my baby. I want it brought back to new condition. Merit Auto Body made it incredibly easy both times. They do factory-quality work, and keep you updated on the progress. Highly recommended. Paul and his crew have a stellar reputation and I can verify it. They are the best. Without question the best body shop in Westchester County and one of the best in all of New York State.

Juan Gonzalez

★★★★★

5 months ago

Great service from drop off to pickup. Karla was very efficient, professional and very helpful in getting me through process including car rental pick up and return. Paul explained plan well giving me options for repairs. Matt at car rental was very helpful and professional. Everyone took an interest in providing excellent service. Thank you all.

Francesca Cozza

★★★★★

2 years ago

You know how you become stressed just at the mere thought of your car needing to be worked on and not having your vehicle for who knows how long? With Merit Auto Body, it isn't that. Paul, who owns the shop is outstanding and exceptional. He's lovely to speak with because he's sincere and honest. Those that work there are on top of their game. They worked out all the phone calls and details for a rental car and spoke to the insurance company without me having to say, "What? What happened? What do I need to do now?" There's none of that here. They said my car would be ready on September 26th and it was ready on the 21st! When I picked up my car, they contacted the rental company to freeze the contract so that I was not being charged any more, and they detailed my car after all the body repairs were completed. The repairs done on my car were exceptional too, and they kindly got rid of the dings left from those folks who open their rear door when the parking spaces are too narrow and leave a couple of dents without leaving a note on your windshield to apologize. My car looked brand new!! I only hope that when I'm ready to find a contractor to build my home, they have the same standards and values to customer service, which fall in the upper echelons of Merit Auto Body. I wish I could have given them all a big hug!!

Janet Planet

★★★★★

4 months ago

Merit Auto Body has gone above and beyond. I can't tell you how many times I've done business with other shops and it's been an anxiety-ridden process where I have had to take care of every step, call the insurance company, get a loaner, call for extensions, call the shop, etc. I believe I only spoke with the insurance company once, paid my deductible and picked up my car when it was ready. Merit Auto Body handled all the calls with the insurance, the rental car company -- the loaner car was available at Merit Auto Body and was picked up by the rental company there as well. I didn't need a ride to pick one up or drop it off. The office sent me updates on the repairs and process almost daily with such a friendly demeanor. It was a seamless process from start to finish. The repair was for the trunk area. It was crushed where the plate is located. The trunk door was also affected where it was crooked and didn't close plumb and the electricals responsible for opening and closing the truck were affected as well. I also had unrelated damage to my car and the shop kindly fixed those also along with the damage from the accident. When I picked up my car, it was spotless, inside and out. It looked as if I had just purchased my car from the dealer. I highly recommend Merit Auto Body and I look forward to using their other services, such as detailing. They are all so professional, friendly and thoughtful -- everyone who works there -- that it brings back a feeling that doesn't exist anymore...that it's a friendly neighborhood interaction than a cold couldn't-be-bothered business. Props to the owner for creating and maintaining this environment.

David Sage

★★★★★

6 months ago

I've never head to deal with a body shop before so I didn't know what to expect. Merit Auto Body was beyond my wildest expectations. They made everything, from the estimate to the drop off to the final pickup incredibly smooth. They worked directly with my insurance company on the estimate and the rental car (they even made the arrangements for the rental car company to pick me up when I dropped off the car). My car looks just like (or even better) the day I bought it. Merit Auto Body has my business forever (if I ever need them) and I will recommend them to everyone.

Eugene

★★★★★

a year ago

I can’t say thank you enough to Paul and his team, they’ve been truly amazing! What they did is a pure magic, my car is looking like brand new now! The best auto body shop I worked with. They helped me to file a claim, always kept me updated and finished with my car faster then expected. Your car will be in good hands here, do not worry about anything.

toshko roshko

★★★★★

5 months ago

Merit Auto Body did driver side fender, passenger side fender, hood, and front bumper repairs that was incredible. Amazing paint color match. They worked especially well with my insurance company to get all required work done and a bit more. Excellent communication on progress and schedule status and was finished 2 days ahead of plan. They also added in some freebies and the car was given back looking absolutely brand new! Highly recommend! -Sam

Alysa Reino

★★★★★

a month ago

The entire crew at Merit is absolutely amazing! They keep you posted during the entire process and are always a pleasure to deal with. My family has been using them for years and will continue to do so. Special shout out to the girls in the office who are always available to answer a question or assist you with your needs..they are always so friendly and helpful.

Michael Smith

★★★★★

a month ago

I was really unsure how this was going to turn out. It was stressful to find a body shop for my situation and Google Maps made it easier with Merit Auto-body reviews. Paul knows his profession and professionals they are!! My truck was finished 3 or 4 days after the parts came in. I picked up my truck and it was completely restored to its original look if not better. I will also say they did a better detailing job on my Truck than the dealer did when I purchased it. Thank you Paul. You found a customer for life!!