Michael J. Hynes Auto Repair

David Shaye

★★★★★

7 years ago

I needed two large panels of my car's body replaced and a mirror after my parked car was hit. Hynes Auto Body did an amazing job! They were fast, updated me throughout the process, and the work is extremely high quality. When I picked up my car it was not only completely fixed but they cleaned it as well . It felt like a new car. I would definitely come back!

Bob Rosser

★★★★★

9 years ago

Kind heart and good work too - a great combo! I've had my cars repaired here a few times over the years, and they always did good work, and gave what I feel, were honest evaluations. Today, I found myself stuck near their shop with a flat tire, and they came to my car with equipment to change to my spare. A little later, still nearby, I noticed I needed air in the tire and went back to the shop, where they noticed while filling the tire, that the valve was broken, leaking air, and so they replaced the tire valve. When I went to the office to pay, they wouldn't accept anything, and simply said "Happy Thanksgiving", which indeed, gave me something more to be "thankful" for! Please do *not* try to take advantage of their response, but just know that they treated a 'stranded' customer above and beyond with kindness, professionalism and competency - a wonderful combination in our commercial world!

Ian Mogavero

★☆☆☆☆

10 years ago

Don't go here if you have a newer car especially if its anything more than replacing a trim piece. **I don't usually wright reviews. If you are a 'car person', don't take your car here. Is it really worth the risk that you will have a similar experience to mine? ** I had gone here with my old car for a quick repair a couple years ago, they were great. I then returned with my new car a year later, sadly after a bad accident. The shop struggled to get the car to look/function as good as new despite no limit on cost from my insurance. When they first told me it was ready, I picked it up, only to have it towed back because they forgot to tighten a radiator hose, and my radiator drained out on the way home not to mention they failed to repair my brakes, causing me to almost get in an accident on the same drive home. Eventually I got my car back, in the end the biggest outstanding flaw was a bad paint job, but they refused to fix that. They claimed they did there best to repair the car, sadly they don't have the skill or desire to fix cars properly. After my car left the shop I had to take it my dealership ~6 times to fix small issues that Hynes had missed or skipped.

Dipali Patil

★☆☆☆☆

2 years ago

I was assigned this shop by Geico as it was a collision case. They kept my car for a month, didn’t perform trial run before giving it back to me so when I started driving all the possible lights on dashboard turned on. I had to give it back again for another day or so. My car AC still doesn’t work, refrigerant leaks constantly, AC vents are messed up. On top of all this today I found out that there is a leak in my car that’s ruining my rear seats(I did think it was me who left windows open or something but it kept getting worse even after I made sure windows were closed all the time). I will not recommend this shop at all. Wait for months if you have to but not here.

Betty Smithline

★★★★★

2 years ago

They gave a very detailed estimate and honest assessment of the work that needed to be done. I was there after a fender-bender (I was rear ended) and the rear bumper & a quarter panel had to be replaced. While there, I had work done on my front bumper Car was ready early and looked brand new

Joshua Jolissaint

★★★★★

2 years ago

This is a fantastic auto repair shop and they have fixed numerous issues with my vehicle over the last 5 years. They are always responsive and able to help in tight situations. I have worked closely with Peter; he has the utmost integrity and will never try to sell you something unnecessary. I will continue to trust them with my vehicle.

Carol Berlin

★★★★★

a year ago

Reliable, honest and helpful. They do a great job. Have done body work on several cars. Always happy with results.

Shahin Rouhani

★☆☆☆☆

2 years ago

I was told to bring my car in anytime during business hours when I called early in the morning, and explained what had happened to my car. After they spent several minutes assessing the damage, taking pictures and having me provide my insurance estimate, they told me “they were totally booked for several weeks out and couldn’t take anymore cars.” If that was the case, why would they have gone through that whole process? Makes me think the damage to my car wasn’t worth their business. Not sure, but regardless, I wasted a day and my time, as I brought my car in in the afternoon, and all other body shops were closed. I would not recommend them.

Samantha Mills

★★★★★

9 months ago

The staff are amazing, efficient, and communicative. The front bumper of my vehicle was repaired within a week and the detailing was done with noticeable care.

anish kp

★★★★☆

a year ago

I visited the Michael Hynes Auto repair for my annual vehicle inspection and had a generally positive experience. The facility was clean and well-organized, and the staff was friendly and efficient. The inspection process was quick. There was no wait when I arrived and so I was in & out within 20mins. The inspector explained the findings clearly and I appreciated their advise in advance to point out an issue with my windshield which would potentially fail the test and offer me options on how to proceed. Will definitely recommend their State Inspection service.

Meredith Jane

★★★★★

8 months ago

Hynes did an incredible job on my car! I was so impressed with their communication along the way. Crazily, my car was hit twice within a week and a half, and they were able to get me in in a timely manner. They also got me my car back in about a week which was incredible given the damage. Laura was fabulous and called me to check in after I picked up my car to make sure I was happy. Highly recommend!

James Boynton

★★★★★

7 months ago

This place is awesome. One of the managers, Peter, has been helping me with my car for years. Excellent communication, super patient, and explains everything very clearly. No one likes having to get their car fixed, but Hynes Auto makes the experience as quality and pleasurable as it gets.

Xiangyu Li

★★☆☆☆

3 weeks ago

Was here for a state inspection. It was a new car and the service was quick; however, the car reeked of cigarettes after staying in the repair bay for just ~5 minutes, as an employee was smoking next to it during the inspection.

Dr. Altschul

★★★★★

5 months ago

I had a terrific experience with the company. The staff appraiser, Laura Tarabelli, made me feel confident that everything would be taken care of, and that the repair would be done well. I was very pleased with the efficiency and quality of the job. I must admit it was a “minor” problem as a result of someone backing up into my bumper while trying to parallel park (seriously!). I highly recommend the shop, and it was in a super convenient location. Hopefully won’t need them again, but would go there if I did.

judy evans

★★★★★

5 months ago

I just picked up my car from Hynes Auto Repair. I was in an accident last week and needed a passenger door replaced. The body work was excellent. What made this experience stand out and made me want to write the review was the professionalism, knowledge, helpfulness, and empathy of Laura Tarabelli. Her title is Staff Appraiser, but it's clear she is on top of the entire operation. She coordinated the auto body work, the insurance and the car rental so that I didn't have to do a thing to make everything work out. While no one wants to be in an accident and need to go through all that it entails, Laura made it as stress -free as possible. I am a retired school principal and know how critical it is to have a person like Laura at the helm. Hynes is very lucky to have such a class act employee.

Dominique Gonyer

★★★★★

6 months ago

They did a great job repairing the front of my Subaru after a small accident. The communication was easy, they worked well with my insurance, and they finished the repair in just a few days. :)

Stacey Calkins

★★★★★

a month ago

Cannot say enough good things about Hynes and Laura. My awful accident had a silver lining as I now have a body shop that is the only one I’ll work with. Laura was knowledgeable, proactive and a great communicator and advocated for me when I needed her to. The work done on my vehicle was timely and very well done. End to end great experience, highly recommend.