Mike's Towing & Collision Center, Inc

Andrew Somsichack

★★★★★

4 years ago

Hands down the best shop in town. Matt was a pleasure to work with. Liz and Hannah were always helpful when I called in. They took care of any of my requests. Matt is very detail oriented and speaks passionately about his work. Also, everyone I spoke to took pride in their work. This is what separates them from their competitors. I was used to jerks in the industry that tries to rush you off the phone and cuts corners behind your back. Matt’s knowledge of paints, and body work for BMW made me more comfortable than bringing it to BMW themselves. A+ guys. Highly recommended!

Wilson Junior

★★★★★

a year ago

I recently had my pickup truck repaired, and I couldn’t be happier with the results! The team did an excellent job—everything was fixed perfectly, and my truck runs like new. The service was professional and efficient. I highly recommend them to anyone in need of reliable auto repairs!

Jeffrey Tucker

★★★★★

a year ago

Great place! They took care of some minor damage to the tail of my ancient Forester, and did a fantastic job, at a fair price. They got me in quickly, and completed the job in short order. Had to wait a couple of days for a new taillight, but they kept me informed at all times. Car looks like new.

Brenda A

★★★★★

a year ago

I highly recommend Mike's Towing & Collision! The whole process ran so smoothly and the workmanship is amazing. My car looks fantastic! The customer service is top notch. Everything was handled professionally and with the stressed customer in mind. Liz is amazing and can answer every question you might have. You can get text updates as the car moves through the repair process. I couldn't be happier. Highly recommend.

Shawn Smith

★★★★☆

5 months ago

I love this place liz and vanessa are very professional and polite also I have learned nobody is perfect but this company goes out of their way to keep you happy even though you can't keep everyone happy and I would not take my car anywhere else but mikes and Matt is a great guy

Norma Audette

★★★★★

a year ago

Unfortunately this was not the first time I’ve needed their services. Excellent workmanship!! I recommend them to anyone who needs body work done. I got sideswiped by a tractor trailer. You can’t tell anything happened

rayvin651

★★★★★

6 months ago

Just had some minor rust and paint restoration done. All I can say is WOW! Very friendly and professional! They far exceeded my expectations and I highly recommend them to anyone in need of body repair.

Jonathan Kaplan

★☆☆☆☆

3 years ago

Attention to detail should not be on their home page, nor should it say we treat your car like our own. If they treated my car like their own then they must abuse their own cars. The work done was very careless. They twice damaged my vehicle and never said a thing. I also found a broken part in my trunk which they claimed was not part of my vehicle, which I’m not so sure. They changed my taillight and the clear lens on it didn’t even match my other one And couldn’t even put the cover back on after they fixed it. It’s minor but once again it’s lack of attention to detail. James assured me that they’d take care of me. They did not as the last repair they did left paint ripped off. I told James it’s fine because I wanted to get as far away as possible. They may have been great once but they’ve fallen off dramatically. Stay far away from this place.

Matt R.

★★★★★

5 months ago

Excellent company- a rate “Class Act.” Liz at the front desk was polite and informative, they kept me informed through the whole process, and the repairs came out perfectly.

Shaun Hilmar

★★★★★

7 months ago

Great place! Did exceptional work and warranty’s the work for as long as you own the vehicle. Likely the best place I’ve worked with probably ever. Even unstuck the rear windows in my car. Above and beyond. Liz is absolutely fantastic to work with. Highly recommend to anyone in need of repair services. Thanks again for making “Fury” whole again.

Lavern Lawrence

★☆☆☆☆

Edited 8 months ago

Never 👎 again!! I see you never cared about taking care of my car 🚗. All you want was money. The worst service I ever received from an Auto repair shop 👎😭 . Stop showing the car 🚗 that you did not service. It was a 2016 Toyota Camry that you showed no care about taking care of my car. Sad!! Stop taking people money 💰 if you not going to service the car right. I even called Liz about my car before and she was supposed to replace the driver side window 🪟. It never happened. So be honest to your customer and tell them the truth. You never 👎 even tested the car out to see if it was working properly. You just handed over my car 🚗 and nothing else was done. My car almost hit a person 🧍 and I messed up all of the passengers side cause you refused to check the car to see if it was running properly. Never again 👎😭😭😭

Anne A

★★★★★

5 months ago

Mike’s Towing kept us updated by phone and email throughout the repair process. The work on the passenger-side door was outstanding—you’d never know there had been any damage. Their office staff was friendly, professional, and very helpful.

Elizabeth Crespin

★★★★★

5 months ago

Their operation is a well-oiled machine. Incredible service - Liz and Vanessa are so so helpful and make the process very smooth. They are the first shop we call for any repairs and as far as I can tell they are prepared to repair any and all cars, including luxury. Love that they work directly with our insurance (GEICO) and Enterprise so submitting claim and getting a rental all happens seamlessly in one place. You can tell that they take a lot of pride in their business. The estimate they submitted to insurance was very reasonable and significantly lower than an alternate estimate we received.

Jo Dee (MaMaMc)

★★★★★

2 months ago

Very professional my baby beemy looks like new!!! They texted or called to keep me up to date on the progress answer all my questions. The car rental company Enterprise was there when I arrived to keep me moving while my girl was in the shop. The check in and check out very fast and efficient. They even washed her inside and out. She was shining when I came to pick her up. Thank you to the all the staff I was happy with all your efforts. Jody

Chelsea Immen

★★★★★

a month ago

I brought my car to Mike’s Towing & Collision after a hit-and-run, and they were fantastic to work with. They explained everything clearly, kept me in the loop without me ever having to chase them, and the whole process was surprisingly simple. The shop is clean, the staff is friendly, and coordinating my rental drop-off and pickup was painless. The repair was done quickly, the work looks great, and the price was completely fair. I left feeling genuinely grateful for how easy they made a stressful situation. I’d happily use them again and would recommend them to anyone.

Asad Al-Muharib

★★★★★

7 months ago

I got hit by a vehicle in Mike’s was recommended to me. One of the owners reached out to me directly and made me comfortable. I asked around and people gave super high praise for this place. I picked up my car today after a few weeks and it looks AMAZING. the car looks like it came right off the lot. Shout out to Matthew, the ladies at the front desk and all of the technicians and mechanics for working on my car and making it look like brand new!

Duayne Christie

★★★★★

4 months ago

I had an excellent experience with Mike’s Towing & Collision Center in Danbury, CT after my wife’s Nissan Rogue was involved in a family collision. From start to finish, the team was professional, efficient, and transparent throughout the entire repair process. Vanessa provided outstanding customer service and consistent communication, ensuring we were updated on the vehicle’s progress every step of the way. Her professionalism and attention to detail made a stressful situation much easier to navigate. When the repairs were completed, the quality of workmanship was exceptional — the vehicle looked and drove like new. It’s clear that Mike’s takes great pride in their work and in maintaining customer satisfaction. I highly recommend Mike’s Towing & Collision Center to anyone in need of reliable, high-quality auto body repair and excellent service.