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About Business
Monitech Ignition Interlock Systems is a leading Car Repair specialist serving the Hickory, NC, Hickory area. They provide a wide variety of solutions, including Safety equipment supplier, Auto electrical service, Car inspection station, and other Car Repair tasks. Boasting a solid 3.5/5 rating from 34 verified reviews, their reputation precedes them. As a locally-owned business in Hickory, NC, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Hickory, NC.
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Google Reviews
JoeMac 704
★★★★☆ The only reason I give 4 stars is because of the wait times on the phone. Marty and Casey who work at the store are the nicest guys and always go above and beyond to help me. Monatech should value these 2 guys as I have come to really appreciate them and trust them.
Ron Marshall
★★★★★ Casey is always professional and has always done a great job every time I see him!!!! Very personable and makes the meeting enjoyable!!!!
B J
★☆☆☆☆ Horrible customer service. You can't get anyone on the phone for a ridiculous lockout not caused by yourself, the system kills your battery, the advisors speak to you with little to no respect, and they forgot to hook my gas release back up upon install. I h ad to go to the Toyota dealership. Save yourself time ,frustration, and the agonizing experience. I switched to smart Start, they are polite, treat me with respect, and their system does not run your battery down. This was the Hickory location in North Carolina. When calling for assistance with the device you are on hold for an hour until an answering machine picks up and asks to leave a message, if you try to request a call back it doesn't happen or it will a day or two later. I have been nothing but polite with this cooperation and have been treated with disrespect. The device is outdated, bulky and inconsistent. I have never had an alcohol read, only arrival failures that I had blown into and evidently not accepted. Each time it calls for a recall and additional money. Sure, my name; Brent Johnson. I do not want it to be rectified. I want other consumers to know that there are other choices out there, and companies that treat their customer's better. I have a professional career and this type of business is a money pit and they take advantage of others misfortunes. Granted, I put myself in the position to get this device, but people make wrong choices and should not have to be treated like this. Again people, please look at other companies before making a mistake with Monitech.
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