Transpecialists of Hickory

ironmikembj

★★★★★

5 years ago

Had my torque converter replaced on my Frontier The repair was done in a week and truck is like new. Even though they were short handed all worked out well for me. Great people! Thanks.

Spike Spike

★☆☆☆☆

7 years ago

This place has had my mother’s car 5 out of the last 6 months. Took it in for a transmission leak, got it fixed and back, started leaking again. Got it fixed and they drove it for a week. Got it back and after two days I had to have it towed from Statesville back to their shop. They said they would work on it the next day. That was over a month ago. Went and talked to Alex the owner, he said he would have it on the racks the following Monday, it’s still sitting in the parking lot. DO NOT WASTE YOUR MONEY ON THESE CROOKS. EDIT* The owner called me not even 10 minutes after posting this acknowledging the car hasn’t even been moved in the past 5 weeks because it has a northstar engine. He’s upset with me leaving this review(which is understandable), but I wouldn’t have to do this if he had done the work properly any of the times the car has been in his possession.

Jason Simpson

★★★★★

5 years ago

Alex's diagnosis of the transmission issue on my Ram 1500 was spot on! It was right around Christmas time but that did not stop him from getting the job done on time. I was worried my 2000 Ram might be done for, but it is shifting smoother now than it has in years. I will be going here again for sure. The front desk person is very kind and helpful as well. I highly recommend this operation. They do imports and domestic. They also do state inspections which is handy.

Rebecca Gayer

★★★★★

5 years ago

Alex quoted me a very reasonable price to replace the clutch on my car, and told me it would be ready by Tuesday. Sure enough it was ready on Tuesday, driving like a new car, and for the price quoted. I will definitely bring my car here again and again, anytime I need a repair.

Jane Summers

★☆☆☆☆

8 years ago

Your lucky Nate 2 weeks is not very long, my vehicle has been there since November and was told that the repair would not be a problem. I have been told so many different stories that I have lost count! Soooo frustrated!! This company came very highly recommended, but my experience not been good.

jim ford

★★★★★

2 years ago

I've been twice over the years and I've always been satisfied. The work was done correctly, on time and at reasonable rates. Staff has made a point to show me they appreciated my business.

Jerry Cornwell

★★★★★

11 months ago

Just had a major service job done on my drive train great prices and outstanding work I got exactly what I anticipated for less than I anticipated having to pay definitely worth a try

Charmy Lee

★☆☆☆☆

3 years ago

0/10 would not recommend. The owner Alex would lie and take his time on working on your car. One really good example of many would be: you calling to ask him on the update of your car he'll state "It'll be ready next week" or "You can come pick it up next Friday". However, when Friday comes around he will suddenly have another problem come up. Then he'll tell you to come back the next Friday, until you are sick and tired of his 'help'. Next thing he'll do after getting done with it after so many months is overcharge you on the bill. Would not recommend anyone get the cars fixed here if you have any self respect for yourself.

Mary Johnson

★★★★★

Edited 2 years ago

I have trusted Alex and his co-workers with my cars for 10 years. He installed a clutch, pressure plate, and throw out bearing in my Honda crv in 3 days and it worked emaculantly. Now he has my mini cooper. Any machanic can install a part. If Alex is taking longer; he is building a part to save you money. Love is patient, love is kind, God is love. Pray for Alex and his work family. He is a good man. Follow-up: I have had my mini cooper back for a cpl of weeks now, and it's shifting flawlessly. My car had other issues that were also corrected. I am so grateful to Alex and his awesome work family. 100% above and beyond customer satisfaction, and I strongly recommend them.

Rusty Triebert

★★★★★

a year ago

They quickly and very efficiently installed a smooth, used transmission into my 2009 Subaru. I'm very pleased with their work last month.

Richard Petersheim

★★★★★

3 years ago

Alex and team were great. While it took a bit longer to get parts in ( which is typical for everything these days), they were professional, thorough, and the bill was less than what they quoted. Our Toyota RAV has a new lease on life. Would highly recommend

The Cannon Bell Jar

★★★★★

a year ago

Alex came through for the SECOND time and did a fantastic job at an affordable rate and worked very fast. We have had a great experience at this place and highly recommend it.

Gabriel Barrientos

★☆☆☆☆

a year ago

I’ll never forget my time here. I had my transmission blew out on me while heading to work. I called and asked if they could repair my car. Alex the owner told me he could fix it within a month or two, 3 years passed by with story telling me “it’s just me and my son working” or “it’s waiting for its part but I’m still looking into it” or this is my favorite “I think I heard something else” I was ashamed that this person really couldn’t man up or even tell me he didn’t know what he was doing. He didn’t even refund me I had to replace everything on my own once I got it back and even then the car still had new problems…please do my a favor KEEP SCROLLING…this man will ruin you’re car and take you’re money and still try to gaslight you into thinking they are just “having a hard time” doesn’t matter what’s going on good honest work is better then a lair and a theft…also the best way to get your car back if you’re stuck…in a pickle like me…my aunt took it into her own hands to call the authorities and to pressure him into actually getting the car back. I was thankful of the hickory police and they seemed more concerned then the actual mechanic

BAILEY TUCKER

★★★★★

a year ago

Had a great experience here!! Had problems with my 2014 Subaru and they were so quick to fix it. Every time I called to check they always informed me of what they had done and when it would be finished. The day changed for it to be finished but they were apologetic and took an little off the finished price since it took longer than they said. Very respectful atmosphere I appreciate them and recommend them!

Chase

★★★★★

a year ago

Alex runs a professional shop and takes care of his customers. He did a fully rebuild on my transmission and I can say its never driven better. He offers a generous warranty on his work. Him and his team were able to get me squared away within a week obviously does depend on parts availability ect overall very happy with my experience here

angelica ferretiz

★★★★★

2 months ago

Alex worked on my minivan and did a very good job. No problems.

Cheryl Wilkerson

★★★★★

7 months ago

I haven't written a review in quiet awhile but these guys were top notch. As a single mom most places try to take advantage of you when your car breaks down. I knew what needed fixed and talked to several different places all trying to upsell me rather than fix what was broken. Transpecialists Ordered my part, fixed it and had me back on the road in no time. They were patient and fair in their pricing. I would recommend them 1000X over !!