Monro Auto Service and Tire Centers

Sondra Kelkar

★★★★★

a month ago

I like working with George. He's very accommodating and pleasant to chat with. The new answering service that Monro (not the shops, but corporate) implemented is horrendous and makes setting up an appointment impossible; they'll act as if you're a new customer and ask for your email, phone number, etc even though it's all in their system already and the connection is always terrible, so good luck conveying all that information to them. Just beg them to patch you through to the mechanic directly. They'll give you sass but eventually they'll do what you ask.

Ilyne Weinberg

★★★★★

3 months ago

I needed a quick fix for one of my tires that was slowly deflating. Brought it to George at Monroe auto service who took me immediately, accurately assessed the problem, and replace my courier tires right away. While I waited, I had a wonderful conversation with George and one of his team, that made the time pass quickly. I couldn’t have been more pleased, and I recommend Monroe tire without reservation.

Gabriel Sanchez

★☆☆☆☆

4 months ago

The receptionist treated me very well the whole time, but the workers didn't do a proper wheel alignment. They returned my car to me in the same condition, so I went back and they checked it again. This time it was fine, but my things inside the van were all jumbled up, like they'd been racing. I take great care of my tools and keeping my van tidy, and they did it on purpose. I'll never go back.

Allyson Kiss

★★★★★

2 months ago

George was able to take me the day of my issue, was able to diagnose and fix within a few hours. Always have had a great experience with the whole team and will only trust my car with them.

XC-Skier3

★★★★★

5 months ago

George always satisfies. When I need my car fixed he can fit me in his busy schedule. His charges are reasonable [even cheap] and his service is prompt.

Islandwork Lo (SixOh)

★★★★★

4 months ago

I was out of town in Poughkeepsie i live in the capital region went to visit my Mom and one of my stem valves was bad. i meant to get it fixed before driving down that friday . Sat morning i called monroe told them i had new sensors just needed them installed told me to come & had it done in 2 hours and codes off the dash . Great service

Kristopher Campbell

★★★★★

5 months ago

I was disappointed that they couldn't repair my tire, but George went out of his way to find me the cheapest tires in order to save me money. It was much appreciated! It was all done in one day, which was great!

Devon McArdle

★★★★★

6 months ago

No matter when I go to that location, George always so polite and so positive. He is the sole reason that people return to this location for every service. If he opened his own shop, every auto repair center would be Shaking in their boots!He takes the time to make you feel like a human being and make sure you are informed about your service. I would most certainly go back anytime somethings wrong with my car and I always recommend them when someone is asking if I know anywhere to go.

B Good

★★★★★

a month ago

We are always happy with our service from George and his staff. It's nice to have a reliable repair shop.

jim Keane

★★★★★

a month ago

The shop is always tidy and clean with very courteous staff. Service was fantastic, and the job was finished on the estimated time.

John Yetto

★★★★★

3 months ago

Very professional , outstanding value. Trusted completely. Being new to area I felt comfortable there and will be bringing all my car needs there.

Chantelle Tompkins

★★★★★

3 months ago

Went here for a NYS Inspection and was very pleased with every aspect of this trip. Everybody is so friendly and helpful. Great Job!

Shannon Dahlstrom

★★★★★

5 months ago

Everyone was very friendly and helpful. They took care of my car quickly and made the whole process easy. Great service!

Samantha Behr

★★★★★

2 months ago

Quick and easy with very good communication. Had my car ready in a timely manner as well. Thank you

Dr. Felicia Watson

★★★★★

10 months ago

I had an outstanding experience at Munro Auto Service thanks to George. He was absolutely amazing! His customer service skills were, without a doubt, the best I’ve ever experienced. George’s professionalism, empathy, and in-depth understanding of my situation immediately put me at ease. As a woman, I often worry about being taken advantage of in auto repair settings, but George’s honesty, transparency, and exceptional interpersonal skills made me feel completely secure and respected. His knowledge, integrity, and genuine care for customers are rare and deeply appreciated.

Naomi Santana

★★★★★

7 months ago

George at the front desk was extremely professional and knowledgeable. My car was ready the same day of my appointment. It was repaired well and within the estimated price.

Jeremy Wilson

★★★★★

Edited a month ago

Always a nice place to go