Moon & Sons Tire & Automotive

Kelly Smith

★☆☆☆☆

5 months ago

Disrespectful terrible customer service cussing over the phone. Never will you get money from me. Nor will I ever recommend your shop.

kristie mejri

★★★☆☆

8 months ago

Had my heater core done they said 2 days it took 4 days they said it was finished i picked it up found out they broke a couple of things in my dashboard my wipers didn't work fluid was spraying everywhere and wouldn't shut off my trip didn't work and my steering wheel is cockied they even took my rubber trim by my doors near the floor on the drivers side and passenger side why?i had another mechanic check it and told me what they broke now gotta pay more money to get it fixed cause nobody will want to admit what they broke and they probably would of tried to charge me anyways so im going somewhere else

Lee Contreras

★★★★★

5 years ago

I dealt with Jeff as soon as I walked in. I explained my issues to him and he gave me a full diagnostics complete exclamation of what my problems were on my vehicle. This business does not charge a lot but gives you perfect quality work. If you have a problem with your vehicle, go to this business. They are honest, lower priced, perfect work, and you’re not gonna get much better than Jeff. That man has 40 years experience under his belt!

Tyler Stahl

★☆☆☆☆

3 years ago

Absolutely terrible experience the guy was completely outta hand ! Took my truck in to get a simple nail replaced, was shortly asked if I knew where the wheel lock key was. I simply said I did not, I had just bought the vehicle. He became enraged and very rude quickly with me! I could tell he was irritated as he told me just to go to another place and get my tire fixed if I didn't know where it was the wheel lock was. Needless to say I highly recommend you don't go there. There's a ton of other places around. I've never been more disappointed with a place that I've been in, probably in my entire life

Rielle Pulhug

★☆☆☆☆

a year ago

Loads of money dropped on my step dad's car, got it back my step dad drove it to work an it was messing up, a foul smell was coming from it. So disappointed!!! This place has never been a problem. If anything would've happened I would've been terrible disappointed

Sondra Martin

★★☆☆☆

4 years ago

Too busy and took forever to get my vehicle in for an estimate. There were a few miss communication with the person scheduling my estimate and they wanted to keep my vehicle all weekend for it and aren't even open on the weekends. However I have been told that they do phenomenal work for great prices. Idk for sure as my jeep never got fixed through this business.

L Rich

★☆☆☆☆

a year ago

Very unprofessional...I called days ago about getting my truck fixed they told me bring it in 2 days at 9am it'll be done by 12 -1.I drop it off at 9am hrs go by I call them at 12:30 for update they tell me they haven't even looked at it yet they tied up on a vehicle. Smh what's the point of making a appt? On top of that told me if they couldn't do it I'll have to pay a diagnostic fee.ok what's the fee for making a appt having someone car sit hrs and get nowhere? Den told me I can come pick it up and reschedule Ppl don't waste your time

Russian Reacts

★☆☆☆☆

2 years ago

Called to ask if they had any tools I could rent to pull my rusted rotor off the hub since a hammer isn't getting far. Told me they don't have anything and keep hitting it with a hammer, I asked if he had any advice on where to hit to maybe help get it off and he said no, how disrespectful just because I'm not buying your service can't even treat me with some respect and offer advice. This is one of those shady businesses who only care if you pay them for everything.

Monica Schwab

★★★★★

4 years ago

Absolutely amazing. We're from out of town and hit a rock unexpectedly and needed a quick tire replacement before we came home -- they had us in and out in under an hour with them having to run to their warehouse to get a tire. If anyone ever needs tires, definitely go here. Support small business!

Alejandro Avila

★☆☆☆☆

3 years ago

Made an appointment for my oil pump to be changed in my truck and the day of I took it in an he said I wasn't scheduled when I clearly saved his number because I was going to start using this shop but he definitely refused my truck. The second incident was today on monday when I scheduled the Thursday before for a tires mounted and balanced on my truck again I was refused services when I clearly booked an appointment

Carolyn Judd

★☆☆☆☆

8 years ago

So, I go to them.. Pay 40 bucks to have a tire put on... I get going down 75 and the tire goes flat. They put it on a bad rim.. And said they "thought" it would be fine. I almost had an accident going 70 mph. I wonder if they ever "thought" that it could cause an accident and kill me or someone else? Granted they did come and put my donut back on... But basically I just paid 40 bucks for another flat tire, huge waste of time and near accident. When I called to tell them I didn't have a jack, the man was rude and hung up on me. You'd think I would have at least received a refund. But I guess my safety and everyone else's on the highway is worth exactly 40 bucks. I most definitely would not recommend this place. This was beyond bad judgment on their part... Then to add insult to injury, I was made to feel like I was in the wrong for calling and how dare they have to come help me!! And when I asked about a refund.. He may as well have laughed in my face. 👎👎👎👎

Walter burwell

★☆☆☆☆

a year ago

Horrible place of business in my opinion Had issues with my car a few different times and when I call (summer or winter) they’re always busy or don’t have time to look at a vehicle ALWAYS told they are full and it’ll take weeks for car to be looked at Would recommend going to anyone else No idea why you have a business on the east or anywhere for that matter when you can’t service the community or the people that live in/by/around you business Go to transmission plus on woodville or Reds Auto Care in northwood always available reliable willing to help and never too busy to look at your troubled transportation issues

Mary Midea

★★★★★

6 years ago

Excellent and thorough. We drove from CLE to look at a hard to find truck. Called in the hopes of finding someone to check it out mechanically. Jerry hadn't planned to be in on Saturday, but he said he would do it. He was very thorough and honest - good price too! We bought the truck with a little negotiation on stuff Jerry had found. Thank you, Jerry!

Wesley Shetler

★☆☆☆☆

7 years ago

Very rude. Went there to get an alignment. They straightened the steering wheel but the truck still veers to the left. They didnt diagnose a part that needed replaced in order for the alignment to be done properly. When I brought it up to the owner and his son they got very offended and tried to attack me when i was leaving. Very unprofessional. I would never recommend them to anyone.

J Vberg (JV)

★★★★★

8 years ago

I like to drive an older car that I own. Paid for. For more than 5 years Jeff and Jerry have helped me keep my classic cars running. They have dozens of years of experience and use the most modern high-tech tools to help diagnose problems. Nobody likes to pay for repairs, but I trust them to keep me on the road. That trust has been rewarded. I would highly recommend them to friends and have been sending people there for many years.

Shelby Nickerson

★★★★★

3 years ago

Heading to cedar point and had a tire that was losing air. Stopped in and they fit us right in! They were very kind and professional and did a great patch up on my car tire.

Andrea Harris

★★★★★

a year ago

I had a great experience. Got a flat tire, pulled in and they got a new tire for me last minute.